Wawa / customer service

United States Review updated:

My husband and I went in to get a drink and HE was buying juul pods with His debit card etc. CHRISTINE at the service gave us SUCH a hard time cause she had "suspicion" of him buying pods for me? No, that wasn't the fact at all and I even informed her. She insisted on refusing sale TO HIM b.c I didn't have i.d on me. She made me run to my car to get an i.d which I didn't have b.c we were in the middle of moving and I left all my stuff at home. I gave her an expired i.d that i keep for identification when things like this happen. She refused that i.d as well as the line kept growing. She argued with us repeatedly. ALL SHE NEEDED WAS A PHOTO I.D WITH MY BIRTHDAY. WORST EXPERIENCE I'VE EVER HAD AT A WAWA

Jun 17, 2019
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  •   Jun 17, 2019

    Sounds like the cashier did their job. It's the law. You are required to have valid (means unexpired as well) photo identification for any purchase of a restricted substance. If you were with him, she has every right and obligation to ensure the validity and integrity of the transaction. In simple terms, just because you are too ignorant to understand and process state laws, does not mean the cashier was incorrect. They did their job, and they did it well. Good job, CHRISTINE! Poor planning on your part doesn't constitute and inconvenience on their part. Learn from it and move on.

    Hope that helps!

    Your friend,

    Biggus Dickus

    +1 Votes

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