Waterboss 900Faulty waterboss 900 timer!

D
This review was posted by
a verified customer
Verified customer

I cannot recommend the Waterboss 900. In addition to myself, my brother bought one and we both had problems. He had to replace his timer within the first week. They say the part costs $180, but since it was under warranty, they replaced it free. The company wasn't as successful in diagnosing the problems with my unit and it took 5 months before it began to work. Ultimately, it was the same problem... the timer. Finally, the company representative sheepishly told me it was a problem they were aware of and they were trying to fix. Once it started to work, it seemed to work o.k., but my confidence in the company and the produce is shot. I'd suggest looking at something that manufactured well enough to work when you first bring it home.

Responses

  • Da
    dan Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Their "customer service" is a joke. The manual is misleading. Model 950.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.