Warrior Custom Golf
reviews & complaints

I did a test play for them in April, The clubs were supposed to have shaft length extended 1". Unfortunately I didn't check that out for several weeks when I was golfing with a friend that had a set of Taylor Made clubs that had 1" extended shafts. Every club in his bag was 3/4" longer than mine. I called customer service to get a refund and return the clubs. They talked me into a $200.00 refund if I would keep the clubs. That was in late April. My May credit card statement didn't show the refund either. I have Emailed and tried to call them. Haven't been able to get any response. To Say The Least I'm Pissed !

I participated in a club trial where you pay, in advance for clubs to try out with the "guarantee" of returnability for money back. I have been a customer of theirs for many years but this is the first time I wish to return the trial clubs. Unfortunately I have called over and over and stayed on the line till they cut it off and had me leave a message. I have left many messages, texts and emails and have never gotten any response.
I thought they were a legit outfit till now but, evidently, I was wrong, this sure looks like a scam!

I ordered golf clubs with a money back guarantee and received an email stating the refund would be processed on April 6th, as of today I have not received my refund. I have had no response to my numerous emails and phone messages. I have called everyday for 2 weeks waited in hold for 20 to 30 minutes and no one has ever answered or returned my call. I feel like they took my money and ran.

I was contacted by one of the salespersons for Warrior Custom Golf on Wednesday the 22nt of July. I had dealt with the company before and had bought some clubs. This time he was promoting the Max Edge 3 and 5 woods.
I did not want to spend the money because I am too old to buy those expensive clubs but he told me the company wanted the opinion from players to help them to promote the clubs. He said if I did not want to keep the clubs I had 60 days to send them back for a refund. He was pretty persuasive and I finally said yes. The time is almost up and I can't contact the company because I cant get through on the phone. All I get on the phone is a message that "I you get this message during business hours it means that everyone is busy please call again" and then the phone hangs up. I also wrote an email but with no response. Can you help. Thank you.

Ordered max edge irons but received jlegacy irons. I was told to return the irons with code1076313 and ra2525626-r. I returned the irons (never took them out of the wrapper). Mailed them back at my expense. They were returned to me. Reason for return:receiver did not want, refused delivery. I am out of my money, can't get anyone at warrior to talk to me (also emailed them twice). I only want what I paid for, or my funds returned.

I did not get a confirmation or my order, so I have no number to refer to.
However I do have my bank statement that shows you charged me for my order on 05/25/2020 FOR $59.90 it reads in this manner:
05/25/202 - Warrior Custom Golfe 1-88-580-622-CA - $59.90.

Its funny that I have found 3 customer service numbers to call you, and you state Calforina has put a moratorium on your work. But yet charged my account for the Worrior Golf Balls.

These a great balls and I use them in importat golf tournaments. This time I need them to try the U.S. Open Boise.

In fact I would like to increase this order to another dozen balls. U.S.G Open needs to have you use the same ball with the same number. Please put the number on all balls at number "00".

Please send them out the fastes way.

Promotion says absolutely free Mystery club gift, but will not send gift unless you purchase material first and pay up front even though promotion says no purchase necessary. I do not care to purchase any more products because after being told numerous times that my name had been corrected in their system, all correspondence still comes with a gross mispelling. Reps always hang up when I say I am not purchasing anything.

I have seen the complaints here and wanted to share my opinion:

have to be completely honest here: I freakin LOVE the 3-Iron Hybrid. I am a -3 Index, play Mizuno MP-68 irons, Cleveland Weges, Scotty Putter and Ping i15 3-Wood & Driver...most aggresive set you can possibly play with. I put the Warrior in the back of the closet for a year after doing the "scammish" eval. I got a 3-Wood, 3-Hybrid and LobWedge for about $175 when it was said and done, with X-Flex shafts.

Last week I picked up the Hybrid because I was frustrated with mine (Burner Tour TaylorMade) and have played two rounds with it. It has become my favorite club in the bag...this is no SHITT. I hit this 3-Hybrid with shaping ability perfectly. With no wind I can hit a sweet little 225 yard and land my target softly. This is just my sincere input!

Feel free to email me if you think I'm lying or a company rep. I am not. Live in Houston, TX. [email protected]

I got a letter in the mail with a great offer to try all these different golf products and I couldn't believe it. I have never played a game of golf in my life (but I'm taking it up this summer, so I was interested at first) I thought it was way too good to be true so I googled. Thank you to everyone else who posted about the scam before. I am posting now because I got a personalized letter in the mail. My name is spelled right and everything, that is rare. So everyone else out there, beware! The offer is so tempting, but don't do it!

While this company is notorious for it's relentless sales pitches, it also never quits calling no matter how often you decline their offers. A few years ago I accepted a free set of wedges and was immediately sorry that I did because of the inundation of phone calls. The shipping and handling charges exceeded the value of the clubs. My set of clubs spent a few days under water because of a hurricane. I was able to clean up the clubs and I still using them except for the Warrior wedges which were the only ones that got rusted.

I have been testing several different designs of clubs without any issues with satisfaction until I found that the 1 set I finally felt comfortable with developed cracks in the heads. Because the warranty was changed to one year instead of the "lifetime" for which they were promoted to me as, there was no way to get these replaced unless a new set was purchased. As soon as I began asking for managerial assistance the phone goes dead. I get calls from the mgr assistants asking me to be available for their boss to return my call and then never call back (4 times in 2 months).

Aftre trying to send used clubs back that were supposed to be free to try in a promo deal, I found it almost impossible to get satisfaction trying to send them back. When you do get through to the sales person or customer service person they are no help. Thay say that they have no authorization to help you to return the clubs .They will send you over to their high pressure sales person, Rainer. You are badgered to buy more clubs, a fullset of irons, plus wedges etc. After much time wasted, I figured I would just settle on a price. A mistake. I checked my credit card and they are shipping the club set which I earlier refused. They will bill you and sell you stuff on your credit card that you did not buy or want. Please never ever do business with this company or you will be sorry. A lesson learned the hard way. If it sounds to good to be true, it is.

I too fell for the free grab bag for Christmas. After close to an hour on the phone declining multiple offers to try their clubs for hundreds of dollars the operator relented and told me she would send just the grab bag for the shipping charge of $40. She told me that I would receive a confirmation email with the order number and information. I never got an order number from the operator and never received a confirmation email from them. It has been almost two months now with no sign of the grab bag and no way to check on the order status without the order number. The only thing that this company seems capable of doing is billing (the credit card bill went through in two days).

I have purchased clubs from them back in 2006. They were "Ok"
In their email and post cards sent they say call an mention a code (...) and for being a loyal customer, they want to give you a FREE grab bag of gifts just in time for Christmas. Just pay shipping and handeling. Nothing is further from the truth.
When I called I was completly insulted by their salesman "John" who wanted to charge me for clubs. Only a small deposit of $459.00 plus tax? Are you nuts? To get a shirt and some "FREE Golf Balls? It's the same old bait and switch deal that is there since the begigning of time. I can not and will not ever sugguest this company. Stick me with a fork. I'm done with them!