Menu
Walmart Customer Service Phone, Email, Contacts

Walmart
reviews and complaints

walmart.com
walmart.com

Learn how the rating is calculated

4.0 8321 Reviews
Verified
The authenticity of the customer service contact information for Walmart has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Walmart complaints 2740

ComplaintsBoard
R
7:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart tire and lube

I dont remember the date probably 4 or 5 yrs ago(just found this site) but my ex and I had bought brand new tires all around for our car this was on a Friday the next day my ex took a friend of ours to a funeral for his grandfather on they way to the church they ran over something in the road(road hazard) the tire went flat right in front of the church. the next day I took the flat tire back to the wal mart where purchased to get a new one cause the tires where supposedly under warranty for 50, 000 miles and didn't even have 100 on them yet.Needless to say I left wal mart with no new tire they at first told me that the tire had been run on while flat was totally destroyed and thus voided any warranty(not true tire went flat while parked) the when asked to speak with a manger about this was told it wouldn't do any good store managers have no control over their tire and lube department that they are an outside business that is just leased onto wal mart for that service. then when I asked to see th tire first they tried to show my some other tire that was on a stock auto rim my car has specialty rims when I pointed this out then their story changed to they weren't going to honor the warranty because we didn't have an alignment done at the time of purchase(the car didn't need one it was only 6 mo old)since then I have never bought another thing of an automotive nature from wal mart and suggest no one else does either they are a seconds distributor meaning the buy up stuff that more reliable stores refuse and sell them at new unflawed product prices . The only thing in their store you can trust is their food and even that's is way over priced.If I could I would boycott Wal mart fully but they are the only market in 20 miles of me they have run every one else out of business over the years

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
D123
dd, US
Oct 31, 2010 4:35 am EDT

The 50, 000 mile warranty had nothing to do with it. If you bought the road hazarded it would have been warranted for life . Even if you drove it flat. And why did you buy new tires if the car was only six mouths old?

ComplaintsBoard
D
7:38 pm EST

Walmart electric blanket

Sunbeam electric blankets are trash. I bought 2 last year for my wife and i. I took excellent care of them, washed them properly, etc. When I turn them to high you can barely feel the heat. People spending their hard earned money need to revolt against companies that just want to sell quanity and not quality. Sunbeam is a classic example of this. And being made in china is sure not the answer to this problem. Revolt american people, stop buying this junk!

Read full review of Walmart and 2 comments
Hide full review
2 comments
Add a comment
M
M
mac tackett usa
Lucas, US
Feb 13, 2010 12:29 pm EST

I asked a Walmart clerk about the above Sunbeam Electric Blankets and was told that most of the bankets sold were returned. Walmart, however, imposed the policy, NOT TO TAKE BACK THE BLANKET IF THEY HAD BEEN WASHED, which most of the blankets returned have been washed. This pretty much put a stop to walmarts' being responsible for taking the crappie product back. I have learned a lot about Walmart in the past years and as a result of what I now know, I have stopped shopping there. I, instead, shop the good ole mom and pop shops here in the states. They actually have MADE IN THE USA products. Check out the internet for made in the usa shopps.

Mac Tackett
Texas USA

M
M
Mac Tackett
,
Dec 04, 2008 4:52 am EST

I too had a problem with Sunbeam electric blankets. The first one we bought was returned because it would not heat and we thought it must be just another factory fault. The replacement, however, had the same problem. we were told at wlmart that this was normal for this blanket and they just don't get any warmer . I would recommend that Sunbeam take these cheaply made blankets off the market and stop dumping them on the poor public that simply are getting use to the fact that it's just the way things are in todays world and not the way it was when we had good old MADE IN THE USA products.

ComplaintsBoard
T
5:20 am EST

Walmart no longer carrying calorie countdown

I am allergic to milk and soy products, extremely. I am also diabetic. Calorie countdown dairy product was wonderful. I could drink something that tasted exactly like milk cook with it and not worry about the calories or the effect on my body. Then all of a sudden you remove it from the shelves. Shame on you. I have several family members who are diabetic and they drank and used this product. It is manufactured by the hood company. I live in dry ridge, ky and no one around carries this. I have to go to only one florence kroger store to purchase this. They charge almost double what walmart charged. I spoke to them about the price and they were unwilling to meet the price of walmart. I live on disability and every penny counts. You know how expensive it is anyway to purchase groceries how would you like to pay $5.00 for a half gallon of milk. I don't think you would. Please for all of us out there who loved this product please bring it back. According to the hood company you carry it, however it is not in your dairy cases. Help us. Please, please bring it back. Thank you. Teresa reynolds

Read full review of Walmart and 3 comments
Hide full review
3 comments
Add a comment
D
D
DecorGirl
Louisville, US
Sep 26, 2009 3:18 pm EDT

Hi,
I got the following recipe from a Low Carb message board. It's simple and relatively inexpensive. Do a search for "homemade low carb milk", there are probably more than just this one. Another alternative is Blue Diamond unsweetened almond milk It's really good, but you may have to order online. It does have a slight almond flavor, but it is not that big of a deal.

Good Luck
-Amy

Homemade Low Carb Milk
CarolynF
One cup:

1-2 Tbs. of heavy cream (depending on how creamy you want it)
1 1/3 Tbs. of instant dry milk
1 cup of cold water
sprinkle of salt
tiny sprinkle of splenda (if you want)

Just put the ingredients in and shake it up. Refrigerate.

Calories 65 if 1 Tbs. of cream is used, 110 if 2 Tbs. of cream is used
5 grams of fat / 10 grams of fat
3 carbs / 3 carbs
2 grams of protein / 2 grams of protein

Of course, you can double/triple, etc. the recipe. But it's pretty cheap to make.

A
A
arthurincanada
Selkirk, CA
Sep 09, 2009 6:42 pm EDT

Is your caps lock key stuck, you crazy bat?

S
S
Stephon
Lexington, US
Feb 10, 2009 9:18 am EST

honey sometimes if a company is not making enough money from a product they take it off the shelves, they are there to make money not lose it because only 1 person and their family members use a certain product its all about supply and demand if you and your family are the only ones buying it the demand isn't all that high enough for them to keep stocking it when they can replace it with something that will sell better and as for kroger they are a smaller company but they are union and its because of those 2 things that they for whatever reason have to charge just a little more money for things also if you have a kroger plus card a whole lot of things won't cost as much.

ComplaintsBoard
S
8:21 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I rescently bought 3 pairs of Faded Glory Jeans. The first pair after a week the button fell off. The second pair I wore once and the zipper will no longer zip. Today the third pair that i have only had a couple of weeks lost its button also. I am a single mother on a very tight budget. I can not afford to keep buying new jeans all the time. I would try to...

Read full review of Walmart and 18 comments
ComplaintsBoard
M
3:42 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a married stay at home mom with 3 children and like most hardworking families we shop at walmart to save time and money. What a joke! Have you ever stopped and actually looked at people shopping in walmart. No one is smiling or happy because shopping at walmart has become equivalent to having your teeth pulled or going to the DMV! When you walk into...

Read full review of Walmart and 20 comments
ComplaintsBoard
B
11:15 pm EST

Walmart little mommie cuttle and coo

I am offened that Walmart would continue to stock the doll "Little Mommie cuttle and coo" made by Fisher Price, that is being sold to countless numbers of little children. In this doll's recorded message is the words "Islam is the Light". Children in this age group should not be indoctrinated and influenced in this way. I am asking that Walmart take a stand and remove this doll from it's stores.

Read full review of Walmart and 2 comments
Hide full review
2 comments
Add a comment
C
C
cheapgarbage1
, US
Nov 30, 2010 3:58 am EST

yeah so I'm writing again to wanr anyone away from buying anything from Fisher Price that place is such a goddam ripoff. I bought my kid a pirate ship that [censor]ing broke before I could put it together and they blamed me for braking it. So I called and called them and wrote in everywhere I [censor]ing could and what do you know? They decide to send me another piece of [censor] ship that misisng the mast piece that broke on the first one? Son of a [censor], I am not [censor]ing kidding you. I am so pissed. its such a piece of [censor] company and the [censor]ing stores that sell them do not deal with them they are just [censor]ing with you.

H
H
Helen Jones
Leeds, GB
Feb 23, 2009 8:26 pm EST

No but people still read their children Bible stories and take them to Temple don't they? Stop reading into all the News hype you hear on the internet, people will try to make something out of nothing. If no one told you that the doll "sounded" like it was saying "Islam is the Light", you never would have noticed it would you? No.

But you can easily "indoctrinate and influence" your own children to whatever religious organization you may affiliate yourself with, cant you? I bet you can.

Would this doll have even made the News if it was sounding "Jesus is the Light"?
It probably would have gotten more sales.

ComplaintsBoard
B
6:13 pm EST

Walmart credit card overdue fee

The only way to pay Walmart on-line is to submit the payment through My Check Free. However, when you select Walmart and request that My Check Free make a payment on a date pre-defined by I assume the Walmart Company, you get a late fee assigned to your account. This has happened at least 2 months in a row. When I questioned My Check Free about it, they have been in contact with Walmart officials regarding the problem and the late charges have been reversed. What I found out from My
Check Freewith the last late fee that was placed on my account is that Walmart places late fees on the day that it is due. I researched this on the Walmart web site and found out that payments paid after 5 pm on the due date will incure additional late fees. If this payment that I have set up several days in advance, that requests My Check Free to release the payment on the due date that Walmart has assigned, it should be received by Walmart prior to 5 pm. Is this some type of money making scam and has anyone else had the same problem?
c

Read full review of Walmart and 4 comments
Hide full review
4 comments
Add a comment
C
C
comcats
Tampa, US
Apr 17, 2012 5:13 am EDT

I have had the same problem with Walmart. I am on SSI disability and receive money on the 3 of the month and I pay all my bill electronically through my bank on that date. I opened an account with Walmart and my billing cycle was the 27th of the month. I paid my bill on the 3rd and was charged a $25.00 late fee. I called to complain and they refunded the late fee and the customer service rep assured me that the billing cycle would now be on the 6th of the month. I was told that it would take two months for this to be activated so I paid another minimum payment to insure that no more late fees would be added. This month I paid my bill and the electronic payment was received by Walmart on the 4th and I was charged another late fee because my new billing date was actually changed to the 3rd and not the 6th as was promised. Walmart are cheats and liars when it comes to their billing. They know how to screw you and they enjoy doing it. I am sick of Walmart and their billing shenanigans. They know what they are doing and they do it very well. Be ware of them when you get one of their cards. Just use your MasterCard. That is what I do now. I really now despise Walmart. I will never shop there again.

T
T
thelma sehy
, US
Jan 04, 2011 10:49 pm EST

I DID NOT RECEIVE A BILL IN DEC. AND YOU ARE CHARGING ME A
LATE FEE. MY ACCT. HAS ALWAYS BEEN PAID BEFORE DATE DUE IN ALL THE YEARS I HAVE YOUR CARD, SO AS OF NOW I AM PAYING YOU OFF AND NO MORE SHOPPING AT WALMART AT LEAST YOU COULD DO IS SHOW A LITTLE COURTESY TO ME AS A SHOPPER FAITHFULLY AT YOUR STORE AND YOU SHOULD HAVE MORE CREDITORS LIKE ME THAT PAY ON TIME. THERE MUST BE AN ERROR HERE SOMEPLACE.

E
E
ezkaban
, US
Feb 23, 2010 2:55 pm EST

It is a scam. Walmart now has the capability to accept direct payments. I was not informed of this until I sent a letter and now spent my entire lunch hour on the phone arguing with Acct Mgr "Michael". According to him, when reading my MyCheckFree monthly statement I should have known to pay my bill at www.walmart.com/credit, although it does not state this.

Better Business Bureau will be my next point of contact.

I imagine most people will just pay the $15.00 fee and let Walmart get away with it. Easier to let it go than fight.

L
L
Laura
,
Nov 22, 2008 12:34 am EST

I have also had this problem. I pay most of my bills online but decided to just pay the Walmart card in the store to save me the hassle of dealing with it.

ComplaintsBoard
W
11:45 am EST

Walmart waiting to long to get help not enough so called associates

Service is terrible except where you collect my money, there you always have enough people
Don't like waiting 15 minutes in erlectronics for a so called ASSOCIATE

Read full review of Walmart and 6 comments
Hide full review
6 comments
Add a comment
J
J
Just a little peeved
Craig, US
Oct 25, 2011 9:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I don't ask for much just would like the pharmacy to smile and be polite. I went in for a refill on migraine meds and the associate acted like I was there to pick up some illegal drugs or something. After realizing I had to get it renewed through the doctor I went back a few days later and the same lady looked at me and said "DENIED" I said are you sure I just went to the doctor and they were going to call it in. As she pounded on her keyboard 3 times she looked at me and said NOPE.
I mean really, if you hate your job that much it's time to move on. Needless to say i'm switching pharmacies.

S
S
sickofwm
Savannah, US
Nov 11, 2009 3:01 pm EST

I work for walmart in the electronics dept and I understand completly.My store has only 4 workers so that means 2 in the morning 1 in the evening and 1 at night thats it we can only do so much. Most people would walk out considering with what we put up with and our poor wages.

L
L
lcyoro
Waialua, US
Oct 06, 2009 5:25 pm EDT

Why does everyone feel that the moment they walk into Walmart, every Associate should be there to be waiting on them hand and foot! Electronics is a specialty department. The knowledge we have to learn is overwhelming. Then customers expect us to know EVERYTHING about EVERY product, then get upset when we don't. This is Walmart, folks. Not the Waldorf! And when a customer calls, they want us to be their personal shoppers and give them the price. Then they ask you to go look at some thing else. I've had several calls where a customer wants to know every tv we carry and the prices. We had a customer the other day who didn't want to bend over to look at a prepaid phone! We aslo hate the people who just wander in, unload their full shopping carts on the counter and then just stand there waiting for one of us (who IS with a customer) to come over and ring them up. Then they say something stupid, like "Is this register open?"! People think the Associates are uneducated? What about the customers? Every day I am truly amzed that over 50% of the customers are even capable and competent to take care of themselves in society. Then they have the gall to say we are rude. Try explaining a product to some one who has obviously been drinking (and probably drove to the store) and you are trying not to gag from the alcohol breath and at the same time be "pleasant". I see probably over 1000 people a day up close and personal. Imagine the odds of how many of those people are rude to us! Stop complaing and get over it! Oops, sorry to go on, but reading these things makes me wonder how anyone would even want to be in retail. It would be nice if some positive feedback could occur for positive shopping experiences.

D
D
Debra
Abilene, US
Jan 27, 2009 9:34 am EST

I am not pleased with Walmart.

D
D
Debra
Abilene, US
Jan 27, 2009 9:34 am EST

I am not pleased with WalMart. I use to work there.It wasn't that bad.

D
D
Debra
Abilene, US
Jan 27, 2009 9:32 am EST

I am tired because i am hispanic i get stop when i buy grocery or any other merchadise.This older woman always stop my husband and I. But other customer she won't.My son in law told me she does stop him or my daughter.And my son in law is a big white man. And when he went shopping with me to help me.Guess what we got stop by the same curly headed woman.And I notice she does this to black people or hispanic.And my husband is native american.It sound like someone has issue.From.Abilene, Texas

ComplaintsBoard
J
9:00 pm EST

Walmart nasty store

The store in Shawnee is so nasty, we don't want to shop there, I could not believe the floors and the nasty shape the store is in, It looks like no one takes pride in the store, We have never been in a store that looks like that before, someone needs to take control and clean up that mess, where is the management there, Sleeping? If the store continues to be that way we will shop elsewhere, and I'm sure others will agree with us that the store needs cleaned up.

Read full review of Walmart and 8 comments
Hide full review
8 comments
Add a comment
C
C
ClintC
, US
Oct 11, 2016 7:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Most mornings, I would get hot food before 9am. Now, the lady moved to a different area, food is not even started until after 9am. This really sucks. Oh ya, one day I had to ask Kenny to change his gloves. He went from dirty sink to serving food. GROSS

P
P
P. Sisson
Seminole, US
Jun 19, 2013 3:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Also they have rude, ignorant cashiers. The store is nasty and they make no attempt to clear it. Have they not heard of the customer is always right...

S
S
Shawnee WalMart Store
Shawnee, US
Jul 22, 2011 3:09 am EDT

Chris Nelson, who is not only two-face, deceitful, and conniving pathetic store manager but also who doesn't provide sales for the losing store. He is the reason almost all except few lower managers lost their jobs beacuse of his wonderful leadership skills.
Upper Wal-Mart mgt must love him so much that he is keep get out of things. Or maybe he is blowing some trashy supervisors so bad. If he provide something for the store then I would say good job but he is such a pathetic professional liar...I pray that someone looks into his deceiving work...

S
S
Shawnee WalMart Store
Shawnee, US
Jun 28, 2011 6:13 pm EDT

This is a pathetic store and its store manager Chris

B
B
Babs76
Tecumseh, US
Mar 11, 2011 4:23 pm EST

and yes i know it's spelled appalled... typo

B
B
Babs76
Tecumseh, US
Mar 11, 2011 4:21 pm EST

I'm not sure what Lee is smoking. More times then I care to recall I have been appauled by the filth of the Shawnee Wal Mart. The employees are rude and very unhelpful. It doesn't matter if you complain or not...nothing happens. There is a man that works in the paint section that I have complained about twice. I've been told by others that many complaints have been given on the same fellow and he is still there. It is obvious the management of this particular store could care less.

L
L
Lee Buxton
burley, US
Jan 26, 2010 8:43 am EST

The main thing that I notice about all stores whether a Wal-Mart or another superstore is the bathrooms.
These stores will use their employees to clean their bathrooms when these same people don't clean their
own bathrooms at home.

This is mistake @1. The stores make more than enough money to hire professional cleaners and should do so.

A
A
....
, US
Jun 28, 2009 2:59 pm EDT

what are you smoking? that's not true at all. that statement is 100 percent false. the store is corporate, meaning all of them do pretty much the same thing. their floors are not dirty, the store is not nasty. every store does the exact same thing... you should get your story straight and quit making up lies that make you look ignorant.

ComplaintsBoard
S
7:36 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Manager's - mike, john, juan, the entire management team at store 2688, these men have me at lost for word's. I was a new employee that was alway's giving wal-mart 110%, not unlike, other employees who are stealing, making false time adjustments for wages they never worked, clocking out, leaving the job for long periods of time, re-appearing back to work a...

Read full review of Walmart and 1 comment
ComplaintsBoard
S
12:04 am EDT

Walmart utterly appaling service - hazard to take your picture here

My experience with Walmart Pictureme studios has been the most appaling service I have ever received from any business ever.

Here is my horror story about Picture me studios.

I made an appointment using the online system for picture me studios at http://www.pictureme.com for last Sunday 6pm appointment at the Fremont, CA Walmart located on 44009 Osgood Road. On Sunday at about 4 pm I got a call from Picturemestudios in Fremont Walmart saying that they do not I said okay and rescheduled for the next saturday (today) at 6pm

I showed up promptly at 6pm today studio with my 7 month old son in hand and my daughter to take our annual Christmas photo.

I saw this woman who was talking on the phone, and at the same time chewing and staring at the computer screen. I gently told her, "Hi I have an appointment".. Now without looking away from the screen or even without any eye contact, she says "I do not see an appointment" now.

I then proceeded told her my story - saying that this was a re-scheduled appointment from a week back. Her response was - "I dont have an appointment, I dont have an appointment" in an extremely rude tone. I was getting a bit concerned. I expected a bit more courtesy if they had messed up the appointment. I didn't see any word of apology or remorse. On the contrary, the woman got even more belligerent - saying "You can't just walk in.."

At this point. I asked her her name - to which she responded "I dont have to give you my name". Like other walmart employees I was expecting her to have a name tag - which she didn't have.

Then I asked her "Could I please speak to a manager". Upon which her response was "I don't have a manager", then I said is there a "supervisor at walmart", to which her response was - "I am not part of walmart, I dont care you can go talk to anyone you like".

I then stepped outside and asked for a walmart supervisor - I found this woman who was very courteous and said that "Picture me is not part of Walmart" and you would have to call them directly.

I decided then and there to walk out of there and never again to take a photo at walmart - nor even visit that store. It is unbelievable that Walmart can rent out space to a horrendous company like this. Extremely POOR SERVICE with no accountability. I wonder how this comapny can be in business.
After I came back, I searched on the internet.. and lo and behold I was not the only one. Several people have complained about this company and don't think it has any effect on them.

NEVER USE THE PICTUREME STUDIOS IN WALMART FREMONT. This is the worst service I have received from anyone, I repeat anyone. Shame on Walmart for associating themselves with such a company. I don't think I will shop at this walmart again.. it has left a really bad taste in my mouth.

I am going to followup this letter with a snail mail letter to Walmart and Pictureme. They should atleast hire staff with some courtesy.

Read full review of Walmart and 1 comment
Hide full review
1 comment
Add a comment
O
O
ohmygoodness2
, US
Dec 29, 2010 9:41 am EST

I feel we were completetly ripped off by Picture Me portrait studio.
We were presented with the packages that ranged from 327 to 109.
The individual sheets were qouted at 20-30 a piece. The picture CD was qouted at $250. Thinking that we ordered one of the cheaper packages, we left spending $150, and a sick feeling in the pit of our stomaches. When I got home, I looked online and saw that you could order individual sheets for 9.99. I am going back tomorrow and demanding a complete refund. The reciept also has a $10 portrait smiles club charge tacked on, which we never agreed to pay. It also shows that we took home something for 29.99, and we never took anything home. Never, ever go to this studio.

ComplaintsBoard
V
11:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My eyeglasses frame made by titanum was broken at Sep 2008 while I cleaned lenses, which was bought from Walmart in Jan 2008. I asked them to replace it and they said that the frame warrenty had only 60 days. I complanied it to them to make no sense because the previous frame I had had kept more than 3 years. If anyone knows the only 60 days warrenty of a...

Read full review of Walmart and 2 comments
ComplaintsBoard
S
12:27 pm EDT

Walmart making extra pictures without permission

When I went to pick up the pictures of my daughter from the studio, they showed me an extra 4 sheets. They gave me the options of purchasing them for an extra $20.oo. I asked them what happened to the pictures if I didn't purchase them and they told me that they send them back to the company where they destroy them. I then asked if they could promise me that they would be destroyed. She joking laughed and said I would like to think that you could trust people. Well, personally I do NOT just trust other people that I don't know whom have pictures of my 9 month old daughter dressed up as Tinker Bell. Absolutely NOT! When I called the company to complain, all she could do was apoligize over and over. She then said that they have been making extra copies for a few years and apoligized again. Then asked me if I would ever go there again. I instantly replied no I wouldn't and she asked if there was anything else that she could help me with then. I find all this to be extremely rude and unanswered. I have never heard of a company making extra pictures WITHOUT my permission of MY child. I hope that no one ever go there to get pictures done, you never know where your childrens pictures may end up with them.

Read full review of Walmart and 5 comments
Hide full review
5 comments
Add a comment
A
A
AtreiyuSwift
Milaca, US
Apr 21, 2009 3:29 am EDT

yeah they do make extras. It's a sales thing. Also they sometimes audit the photography skills of the photographer to make sure they're doing they're job correctly. They get destroyed later on. Don't worry -nobody- wants pictures of your kids. They wont end up in the wrong hands.

A
A
APhotographerWhoCares
Unknow, US
Dec 20, 2008 7:39 am EST

I understand how you feel however, when you have portraits made at PictureMe or any other professional studio, the studio or freelance photographer OWNS those photos therefore they do not have to have the permission of the customer to print extras, use them for promotion, place them in a portfolio, etc. The extra prints are printed to try to encourage you to purchase more. If you do not purchase them they are destroyed. Our studios are required to hold them for up to 60 days fot auditing purposes and they must stay locked away for safe keeping. Hope this helps. :)

A
A
amanda
,
Nov 29, 2008 9:35 am EST

yes, all professional portrait companies produce extras- even companies that develop your film do this-- for sales! if you want to own your copywritten photos, take them yourself and have developed. but, that developer may still make copies and offer enlargements to you at some extra cost or deal of the day!

J
J
Jane Doe
,
Nov 02, 2008 1:16 am EDT

This company and all other companies make extra copies at all times. Any time you go into ANY professional portrait studio they own the copyright. You can not even make a copy with out the copy right or you could face a 10, 000.00 dollar fine and jail time.

So next time you decided to buy professional portraits at any location remember you do not own them, you only bought copies of what the company now owens, a picute of your child.

C
C
Cannon
, US
Oct 29, 2008 7:13 am EDT

The extras that they print are an attempt at impulse sales. If you don't purchase them, they are shredded and thrown away at store level, not sent back to the company.

Obviously you had a new person who was told the standard line.

ComplaintsBoard
D
4:43 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a Walmart Visa money card for my grandson who was going away to college. I put $500 on the card to start. When I check the balance on the card 45 days later, it is $3.55. On the web site, I printed the transactions to see how and where my grandson used his money. No problem there. The problem was a difference between the initial amount on the card...

Read full review of Walmart and 14 comments
ComplaintsBoard
V
12:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart awful experience

Today I went to Walmart to get my baby enfamil. I get coupons in the mail for $5.00 off each can that I purchase. Today I was told that I can only use one coupon per day. I have used up to four coupons at one time for four cans of milk. The supervisor today also made me pay my purchase separate from everything else I bought. I also had coupons for $1.00 off powerade and she didn't let me use any of those coupons either. She said I can only make one purchase of one per day. That is not what the coupon said. Do the supervisors at Walmart know there own policies or do they make them up as they wish? I HATE WALMART!

Read full review of Walmart and 12 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
12 comments
Add a comment
E
E
Ellen
, US
Feb 14, 2009 7:21 am EST

We purchased a Durabrand Dual Screen Portable DVD player Model: PDV-722. The unit has been working but the internal battery quit charging and it will not stay on or run with the unit plugged into a wall outlet or the cigarette lighter in the vehicles. The unit is not suppose to require a battery to run and is suppose to run thru the AC/DC adapters. We cannot find a replacement battery and WalMart is no longer supporting the product, however, WalMart has them in their stores and is selling them.

Lady Pink
Lady Pink
Nursery Capital, US
May 11, 2010 5:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I totally agree with you on the the supervisor making up new coupon policies. It seems like every time I go into Wal-Mart they have some new coupon policy. I had printed out 2 coupons for $1 off the Lunchables with water. They cashier told me they could only accept 1 coupon even though I was buying two. She stated they can't accept two of the same coupons. The new policy now is, "if it won't scan they can't accept it. The problems mainly with the internet coupons, cause Walmart thinks you sitting at home making counterfeit coupons. Kroger has no problem taking the internet, non-scannable coupons.

F
F
funnygirl
Ohio City, US
Dec 12, 2009 9:54 pm EST

man what people find to complain about. This one is easy regardless, take a few extra people with you and send them to different checkouts.. If this is too hard for you, then suck it up and shut up. grrrrrrrrrrr...

A
A
arthurincanada
Selkirk, CA
Sep 09, 2009 6:45 pm EDT

The original poster shouldn't have kids.

A
A
arthurincanada
Selkirk, CA
Sep 09, 2009 6:26 pm EDT

Have you considered using proper grammar and punctuation when lodging your complaint? I have to say I LOATHE WalMart, but some of these complaints are laughable.

A
A
arthurincanada
Selkirk, CA
Sep 09, 2009 5:51 pm EDT

You're a nurse? Did you get your degree from a cereal box?

L
L
Liz
Indiana, US
May 27, 2009 1:38 pm EDT

If Wal-Mart didn't have something I wanted, I'd go look somewhere else or buy it online. That's just the way life is sometimes.

C
C
Cheryl
Vevay, US
May 24, 2009 1:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

You think that Wal-Mart should give you $300 just because a game that your daughter wanted was out of stock (besides Bratz dolls are dressed like [censored]s and have too much make-up on what an example to set for your daughter). Lady get over yourself just because you are an RN doesn't make your better than everybody else. You say you make over 90K a year in your last rant because the door person asked to see your reciet it was only 80K a year get the facts straight and quit trying to get a free ride from every company you have any kind of dealings with. People like you make me sick.

E
E
EpicRegret
El Paso, US
Feb 25, 2009 10:21 am EST

Just the name DURABAND is enough to scare me away from the product. How about calling the manufacturer and see what they can do about it. There could be some sort of recall for it.

E
E
EpicRegret
El Paso, US
Feb 25, 2009 1:01 am EST

There is a limit on certain coupons. It should clearly state how many you can use at a time.

ComplaintsBoard
C
9:12 am EDT

Walmart excessive service charges

I bought a Walmart prepaid Visa debit card for my daughter for $100 with a service charge of $8.94 attached to it on sept. 27, 2008. I called the service line to activate the card on the same day and arranged to have the card mailed directly to my my daughter. She had not received the card up to October 8, so I called to find out what was happening. they told me the card had been mailed on Sept. 29, but she would not receive it until Oct. 14, because the post offices would be closed on Monday. I find this hard to believe because I use the mail service all the time and it does not take that long for letters to be delivered. I do not believe they mailed the card out yet they charged me $2.00 to remind them to mail out the card. They also deducted $4.94 for monthly service charge and my child has still not received the card. So I am already out $15.88, while Walmart has been sitting on my $100 for nearly 3 weeks without providing a service. Given the other service charges that apply, this product is not worth it, even if you need something to teach your child how to use it. I DO NOT RECOMMEND THAT ANYONE BUY THIS PRODUCT IT IS NOT WORTH IT

Read full review of Walmart and 5 comments
Hide full review
5 comments
Add a comment
T
T
tammysnook3
Broken Bow, US
Mar 07, 2009 11:35 am EST

I bought a walmart prepaid visa money card, last month.It should still have $200 dollors on it but it only shows me to have $70.00 what's up with that?I am so angry that know one seems to know where it went.

J
J
jlewis50
kansas, US
Aug 26, 2014 9:28 pm EDT

b1nary whoever I certainly agree with anyone and everyone who says the Walmart card is a scam, they are so if you got one and you love it then great for you BUT don't go saying everyone else is lying because we are not. I have never bought one of these before as i have credit cards as well as Debit cards with both my banks BUT i decided to get my 17 year old daughter one of these and it has been two weeks still no permanant card in the mail. So i called them and since she is a minor i thought i would talk to them but they said they will speak with her. So after asking her questions they then told her to use her change still on the card then she will just have to buy another card. Then they hung up. When she told me this i'm like what the heck? I bought this and they said just buy another without any explanation at all. I have tried calling them back and cannot get through, their phone system sucks. So that is our first time awful experience.Thank You very much oh and the reason i called them besides the card not coming yet was also because when we went to load 100 on the card earlier today it would not allow us to load on it.--First and LAST time for us.

M
M
myfait
Mount Juliet, US
Jul 22, 2009 2:42 pm EDT

OK, Let me get to my complaint first...I have had this card for almost a year and while it is pretty convenient, easy to load, cash checks, convenient to use...It is also very frustrating, at times. I have had multiple instances of being charged for something that I didn't authorize or had pending authorizations on my card that shouldn't be there. When I call the vendor, they release the funds or credit my back the charge; but for some reason, Walmart representative claims that it will take 10 to 21 days to release those funds for my use. As an unemployed, low income citizen this is extremely inconvenient to me. And yes, it makes me angry. I use this card to pay bills and to have even a little amount unavailable to me, well it's hurtful. I am considering taking legal action...and I suggest that those of you who have had trouble with the card do the same. No credit card company should get away with this. Vendors and creditors alike need to be accountable for their actions. After all, we, the consumer, are.
okay, I understand how "b1naryatr0phy" gets her opinion, but i have to agree with both other posters. They are not liars or an idiot...you need to understand that there are different type of cards at Walmart to purchase and that the fees are different on each card, which are not always well stated and the cashiers don't inform you of those charges. Also, when calling in to speak to a CSR, they did charge for talking to a representative. Hidden fees occur all the time. And we aren't always aware of them till and unless someone points them out. And the representatives aren't always as helpful as they should be...
Thank you

S
S
Susan, Kearney, Ne
Kearney, US
May 14, 2009 12:03 pm EDT

I also had a bad experience with the Walmart prepaid card. My aunt bought me one for Christmas and It never worked. It had $20 on the card, but it cost her $28 to buy it with all the fees. I never saw a penny of the money on that card. I called into customer service to be charged $2 to talk to someone about the "invalid?" card, by this time the card balance was down to $5.44 because of all of the fees. I never got back any of the money! I had a very bad experience with this and will tell as many people as possible not to every WAIST their money on this. I could have just flushed it down the toilet and ended up with less stress.

Susan from Kearney, Nebraska

B
B
b1naryatr0phy
Rollingstone, US
Mar 18, 2009 7:04 pm EDT

Wow talk about word manipulation. Okay lady, either your lying or an idiot. Because I've got the same card, when you purchase it you get a temporary card to use until the actual one with your name on it is mailed to you. Your temporary card works just the same as the mailed one. I used the temporary one all the time, pretty much every other day with no problem. So either stop being dumb, or stop being deceptive.

btw: I LOVE this card, mainly because I'm so sick of dealing with the scamming banks.

ComplaintsBoard
V
8:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart waste of space

There is this cashier at the Springfield Walmart who is a total waste of space. She always has a sour look on her face and is just nasty to everyone. She looks like she is being tortured and forced to work there! She is a HUGE girl with tattoos all over and it's just so trashy. I refuse to shop there anymore! I have never been treated so horribly. The last time I was there I was sickly sweet to her. When she gave me my receipt I said "Thank you very much" and she grunted. I can't believe it.

Read full review of Walmart and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
H
H
HeyHeyHey1980
, US
Sep 16, 2010 9:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Don't go back to that walmart. Go somewhere else. There are employees like this at all walmarts. When you say hi to them, they look like someone just took a dump on their shoes. I go to the self check out line or just not talk to them. They probably don't want anyone to talk to them, so just dont say anything to them. Some of them do grunt though when you say thanks. It like talking to a cavewoman but funnier. Just feel sorry for them, they work at the evil company that is walmart who treats their employess like crap. How do u expect them to act making minimum wage at a dead end job probably supporting a kid or three while only getting 20 to 30 hours a week.

F
F
funnygirl
Ohio City, US
Dec 12, 2009 10:04 pm EST

I think you passed judgment on this girl before she did a thing. She is huge and has tattoo's all over the place. You labeled her as trash. Yet you headed right for her checkout more than likely because it had less of a wait. Find another checkout to pay for your rabbit food and stop judging people. Regardless of what comes out of your mouth, your body language told her exactly what you thought of her.

G
G
GypsyRoad
Jeffersonville, US
Sep 17, 2009 12:49 am EDT

That is just too damn funny about you killing her with kindness and all. These people have more job security and yet they act like that. They need to take it out on the management and overthrow them. That's what they need to do. It's not the public's fault that those igmoes treat their employees so bad.

B
B
Bubbles
Lakewood, US
Mar 23, 2009 4:38 pm EDT

That was just ONE employee. Report her to a manager so they get to the bottom of her bad attitude.
Walmart is making more of their stores available and making more of them "super walmart" so u can get more of your groceries their. They are trying to get more people to shop their, not get less customers.
This is the worst recession we've ever had in history-and u are complaining over something that's a lil' "trivial" during tough times. I think you need to choose your battles when you're trying to save a buck.

ComplaintsBoard
V
8:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart awful place

The manager at the riverdale nj wal-mart laughed in my face when i went back to tell her my daughters glasses my 7 year old daughters were to big! They were falling off her face and she told me there was nothing they could do about it! And this is after she made me pay out of pocket because first she said they did take my insurance then said they didn't when my daughter really wanted i payed out pocket! Then when my ex husband went back she said they did take the insurance! Oh and no-one ever fitted my daughter for the glasses either... so now i go back because they and too big and every one at the vision center is so rude... including the doctor! So i left the glasses and told them to xld them i don't want glasses that are falling off my daughters face! I will never go back to WALMART AGAIN ! WALMART DOES SUCK!

Read full review of Walmart and 23 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
23 comments
Add a comment
G
G
Ghost8984
,
Jan 08, 2022 2:09 pm EST

I was treated poorly in the Walmart Vision center too. Opticians playing candy crush instead of servicing patrons, then taking weeks for my glasses. When I went to get my glasses, the technician clerk was extremely rude to me, had a mocking attitude, and kept staring as I tried on the glasses. She then gave me the floor model that strangers touched instead if what I ordered. Unacceptable.

C
C
Chiefs
Everett, US
Oct 24, 2021 10:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to Danvers, Ma Store#2180
This was my second eye exam and I'm not to familiar with this but did learn fast about it. My vision test in 2019 +175/+125 and on October 13 i had my eyes exam and she's came up with +250. Again not knowing anything about this and put in my prescription and i received my glasses and could not see a thing. Called Jack the manager at Walmart vision and he tells me that she is a independent and can't help me..
I want to stop this women taking advantage of anyone else.

J
J
Julianna03
Abingdon, US
Jun 11, 2021 10:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to walmart vision center for an exam which of course was out of my pocket I wll tell you why they take cash first! in this complaint! I went here an got the exam then picked out my frames but when I went to get my glasses excited an all... they didn't look the same as what I picked then as I got home I told my fiancee my vision was distorted I couldn't see in short! I called them an they replaced my lens so I then said let me since I came to get the new lens glasses i'll exchanged the frames I had purchased 2 pair of eyeglasses an echanged 1 when I was called to pick them up again I noticed it didn't look like what I originally picked an they still are distorted an my 60 day period is over! 😭 they do it that way to take their customers money without a paper trail an they can refuse to help you without more money out your pocket is that even legal?

G
G
Ghost8984
,
Jan 08, 2022 2:11 pm EST
Replying to comment of Julianna03

Yes they didn't give me the same pair either

P
P
Paulette Dominguez
, US
Apr 30, 2018 11:44 am EDT

I went to Walmart Vision Center in Brick NJ, Its Horrible. I had to get my frames (the same ones) replaced 4 times, there is a defect with these and the manager scratched my len as well, now I have to go back for the 3rd day in a row to rectify this [censored]! I wand different frames and new lenses and I'm not paying for them either! this has been going on for almost a year since I got them.

P
P
purplestacey
, US
Feb 13, 2018 10:00 am EST

I went to the Walmart Vision Center on 12/19/17. I ordered a pair of computer glasses with a light #1 tint. What I got was a #3 dark tint. Their mistake not mine. Apparently the glasses ordered only comes with #3 tint. The person ordering said it could be #1 and said are you sure? It can't go lighter or darker once ordered. I said I was sure. It took about 3 weeks, but Walmart fixed the problem, and I am happy with my purchase. The prescription was spot on. I gave a bad review somewhere, and now I can't find it. I am rescinding that complaint and am satisfied once they did the right thing.

A
A
Allergic to stupidity
, US
Sep 22, 2015 12:51 pm EDT

I too have had a negative experience with a Wallmart Optical. When you try to deal with a smart ### who can barely speak English the resulting service will be marginal at best. I prefer to deal with intelligent people with common sense and a high degree of professionalism. Don't expect to find any of these values anywhere in the Walmart system.
I will never do future business with Walmart optical, don' t need the insults and exposure to such sleazy people. Yes, they will continue to fix the junk they sold me as I certainly expect to get my money's worth from my purchase.
Walmart only continues to go downhill in every respect, a great amount of what is sold is Cheap Chinese made products. If you are cost conscious, just do a little shopping around, their prices are definitely not the lowest!

R
R
Richard Pharand
, CA
Jul 28, 2015 2:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased 2 pairs of prescribed glasses, I put them down on my desk one day and day got scratched, I went back to the store after calling and I was told they would replace the damaged lens witch I had pair for anti scratch, the person behind the counter Tammy refused to help me and told me there was nothing she could do for me, I left her the glasses as they were no use to me anymore, I would like a new pair of glasses please.

View 0 more photos
C
C
chantreaw
Decatur, US
Aug 06, 2014 2:08 pm EDT

Walmart vision center on Gresham road in decatur, ga are very rude they toolold me my glasses should arrive in 8 weeks i keep calling to ask about them i called today then they said theythey would b in on the 10th i then stated that it was a sunday and he tells me that there is nothing he can do about it and he didnt know what to tell me.

B
B
barbieq
Kittrell, US
Sep 12, 2013 4:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am in a disagreement with the Walmart vision center in Henderson NC right now. When I first went in they told me I was going to be paying a lot more out of my pocket this time than I had payed last time because they[ my provider] had changed my plan. Talked to my ins provider they told me nothing had been changed in my plan. Went back to Walmart now they tell me I am going have to change my field of vision before my ins will pay anything. Talked to my provider again and they did not understand that and I said I don't either and I wanted to go somewhere else. Now I got to go back to Walmart again and talk with the manager to get them to refund my money back so I can go somewhere else. I left the glasses at Walmart and never took them out of the store because I don't see why I have to pay more with a lesser field of vision, then I got there before when my coverage in my ins plan has not changed. Walmart is just trying to mess me over and I will never buy another pair of glasses there again.

S
S
Snookie335
Scottsdale, US
Feb 21, 2012 3:38 pm EST

How can you tell her this is Walmart what does she expect? And that she's complaining of glasses that are too large? Let me put it frankly. Being an optician and optometrist is not rocket science. It requires some mathmatics, ability to read and that's it. If you cannot get the glasses right or help a customer why in the hell are you in buisiness in the first place? Yes Walmart the home of inexpensive affordabilities. But for God sakes the product should at least work don't you agree Miss College student who is so pro-Walmart?

Here is the problem with this company. They hire robotic employees who are trained in lack of compassion. They are angry from day 1. I think being a creepy weirdo is part of the job description as I have not encountred ONE single normal person in this vision center. Not one. They've got my kids RX's wrong several times along with mine. Why do I continue to go you ask? I don't! I now go to JC Penney.

ComplaintsBoard
V
11:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart terrible experience

I am a 21 year old single parent. A mother of a five year old boy. I stole something from your store and did not think I would get caught. I know what I did was wrong, however your heartless security guard called the police on me anyway and charged me with theft. Do you know that this was a very cruel thing to do to a single parent. If I get a criminal record I could lose my job.

I work at a daycare and every five years we have to have our police reference check renewed. Besides by working in the daycare I get my son to attend for free. Now when my next police reference renewal comes through I will be terminated because I know from experience they have not hired people who have a simple record for shoplifting. I will be contacting my lawyer and taking this to court because you basically ruined my life.

I am a 21 year old mother that has limited expensed already. I apologized to the security guard and offered to pay for the items I stole if he let me go home to get my credit card. I was crying. I told him I would never do this again, however he still called the police. His main concern was that I was using my five year old son to steal. I know I should not have done this but with the world facing a possible depression I could not afford to pay for my food. Even with government help I can't afford to feed my family.

The security guard overheard me threaten to slap my son if he refused to put things in his pocket. However this was not true, as the day he arrested me I never threatened my son. I don't even know why he bought that up. That was over a month ago and I knew he was following me and I managed to dodge him. This time I was kind to my son and offered him ice cream if he helped me steal. Now before you judge my parenting I know it was wrong to threaten for not stealing and reward him for stealing but I was desperate for food. Also I did not want my son to feel left out so I took some toys for him which I could not afford. (Now I know this was wrong) but they should have given me a break. The security guard had the nerve to tell me (after hearing my story) that he can overlook the stealing of the food, but not the stealing of the DVD's and toys for my son.

I honestly thought that I would not get caught because I put the stuff in a Wal-mart shopping bag. Unfortunately I was caught, I made a mistake but your security is doing worse to me than what I did to their store. Why does a store that produces billions a year have to ruin a single parent's life.

Also this is the second letter I have written to wal-mart with no reply. I also wrote a letter to them "ripped of with no chance to win" several weeks ago about their game machines not working and having limited prizes. I went back, and noticed that they did not add more prizes to the game, so not noly are you ruining the life of a single parent but you are also ripping off people including children who use the machine. True the machine now has a sign our of order, but what five year old knows how to read.

Read full review of Walmart and 117 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
117 comments
Add a comment
K
K
Kelsey Lynne Borunda
, US
Jul 13, 2016 6:35 am EDT

I have a month old new born, he is only 8 lbs and already leaking through his diapers. I buy in bulk and now I have a bunch of unused newborn diapers because the weight size is off. Love Huggies still continue to use them just wish I didn't bulk up on product I can't use. Thank you

L
L
La wrench Talleur
, US
May 19, 2016 6:21 am EDT

Purchased an inter air mattress : model 67719wl
Queen size raised pillow rest
Used for about 36 hours developed a split, hole etc. not able to patch hole with the patch you provided. Mattress not useable. Walmart would not take return. At the time I purchased it, it was very expensive 70+ dollars. Very disappointed, would not recommend product. Would like refund.
Lawrence Talleur. 1205 Evergreen Ln. St. Clair, MO. 63077

A
A
a/n
, US
Mar 07, 2016 11:25 am EST

Why can you not but Dawn Power Dissolver in the stores anymore. I used it for years, then it was gone. I can not fine anything that comes close to it.

Amd.

A
A
ann dix
Lacey's Spring, US
Sep 11, 2014 2:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was waiting in line and the pharmacy closed while I was standing there. I came to pick up 2 rx that I called in ahead of time. I find this to be very rude!

R
R
Reviewer85135
,
Aug 15, 2015 3:56 pm EDT

Bought two of these from Wal-Mart unfortunately did not get extended service plan because they both stopped worked very abruptly! First lasted 8 months last one 2 months. Returned to Wal-Mart, got a Bunn and got service plan! Criminal to sell such poor performing appliances. I gave Mr Coffee a try won't leave Bunn again.

W
W
wish they were true
Denver, US
Jun 08, 2008 1:39 pm EDT

My husband bought me a ring for christmas in the end of November.In the beginning of may the rinds prong broke off. I took it back to get repaired and was told it would take two weeks to get back. That was May 12, 2008 and its now June 8, 2008. I went to walmart today and was displeased with the manager Pedro. He was very rude. I am not only disappointed buy the product i bought and would like to have my money back since i have yet to receive my product from getting repaired in the time that was told to me. I have shopped at this store a long time and spend a good portion of my income with this company. I will now take my business elsewhere!

S
S
sherlon collinsworth
,
Jun 21, 2008 10:23 am EDT

In the past I have bought faded glory clothing at wal mart but their new sizes are a joke. Normally I wear a 2X but after buying 3 tops I discovered they were really the size of Lg so I go back and get the 3X (suppose to be 22-24) get those home and they are probably a size X-lg. and the sleeves fit like a medium. Guess they are trying to go out of business, I am giving all the clothes 3 shirts and 3 pair of shorts to who-ever has a body they will fit -so far no-ones been found!

R
R
Raul
, US
Jan 20, 2009 4:33 am EST

Bought 5 boxes of ammo late Saturday night Nov.8, 2008. 3 Remington .308 150 grain and 2 Winchester .308 180 grain to fire in 2 weapons I purchased recently. Went out to firing range at 10AM opening and shot the Winchester ammo with both weapons. Tried the Remington in both of my weapons and my buddies M1A and the bullet failed to fire. Attempted Sunday afternoon to swap out ammo with receipt and was told the sale was final even if the product did not work. Assistant manager was nice and appeared to agree with me but said his hands were tied and the store manager was the only person who could approve the swap and probably would not do it!

Never buy ammo from Walmart... lesson learned!

R
R
Ricky
, US
Aug 01, 2009 7:20 pm EDT

She dragged my brand new clothes across the filthy conveyor belt, leaving skid marks even i asked her to pull them from the little carry basket. She says "Company policy" and continues to dirty up the new summer clothes. #2 Loose a validation ticket at Long Beach Wal*Mart and pay $8.00 even if you have a recipt showing your recent purchase. Even if you shop there all the time. If you don't have $8.00 in CASH You get to hold up traffic and let the parking attendant write down all your personal data, so you can get a check or money order via snail mail with 42 cent postage to the City of Long Beach. I'm done with Walmart. I'm getting a COSTCO card and shopping in Signal Hill!

B
B
Bongo
, US
Sep 24, 2009 1:02 pm EDT

I needed a cell phone immediately as mine suddenly died and I get my job assignments thru the cell phone. I went to Walmart in Salem NH and bought a net 10 phone pay as you go for 29.99.When I set it up at home it didn't work. I returned to Walmart in Salem NH (I live in Andover, Ma) to bring it back and exchange it for a working phone. The people working at the time I brought it back, , , although they were present and remembered me when i bough it, , said the managers had all gone home so they could not exchange it nor refund my money.

These two people also tried the phone and it did not work, As I needed a phone immediately I bought another phone, identical to the non functioning phone and these two people told me I would get my money back when the managers were present. I went today for my refund. The female manager said there was no "SIMS" card with the phone. I said this is what I bought from you exactly as is. She said a SIMS card comes with this particular phone and she cant return my money because there is no SIMS card.

I told her I BOUGHT THIS PHONE exactly as it is except I opened the package and THIS phone did not work, I have no idea about a SIMS card, what I brought back, twice now is exactly what I bought from Walmart. She said there had to be a SIMS card in the package and because there wasn't she would not return my money. I told her again... if there was no SIMS card it was because I bought it with no SIMS card.Why on earth would I drive 30 minutes each way... THREE times now and why would I have bought the second exact phone 2 hours after this one if it worked. I bought this phone in good faith. It did not work. I tried to return it and couldn't.

I bought a second identical phone in GOOD faith. I brought the first phone back for a refund and was refused because something was apparently missing from the package. I brought back exactly what was in the package and if something was missing that is the reason the phone didn't work. It was missing when I purchased it, yet they refuse me a refund.

ComplaintsBoard
T
8:17 pm EDT

Walmart mgmt decision

I have been buying my drinking water from the culligan water machine in this store for 3 years. There has been a problem with the company who services the machine in both keeping it in working order and in them supplying empty containers for the purchase of water. I have called them myself about the problem. Today I went in the store and the wire cage that holds the containers had been removed. I ask customer service why and they said the lady who is the new temporary mangager of the store had had it removed. They said the reason was that culligan needed to bring some containers and rather than have the company do it she just said get rid of it. I do not agree with this womans judgement and since I deend on the water would like very much if culligan could be given an ultimatum of keeping the machine in good condition and supplying containers or to get the machines out of all wallmart stores. I'm sure they would respond soon. thanksb75e8

Read full review of Walmart
Hide full review

About Walmart

Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Great value pear halves 15 oz. can, bar code # 784237060 run # 142059 was posted on Apr 9, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8321 reviews. Walmart has resolved 755 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.5
9834 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Walmart contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 14 14 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 18 18 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 2 2 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 5 5 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 2 2 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart headquarters
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
Walmart Category
Walmart is related to the Retail Stores category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.