Menu
Walmart Customer Service Phone, Email, Contacts

Walmart
reviews & complaints

walmart.com
walmart.com

Learn how the rating is calculated

4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Walmart has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Walmart. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Walmart reviews & complaints 2792

Filter reviews by rating
5
5533 reviews
4
3 reviews
3
3 reviews
2
6 reviews
1
35 reviews
Sort by:

Newest Walmart reviews & complaints

ComplaintsBoard
D
10:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart taking money out of checking account

I have not had netscape for 2 years but they have no problem taking the monthly fee out of
My account every month! Their web site of coarse does not have any phone numbers so one
Can contact them... What a scam! The first thing that comes to mind is "class action suit"
I have seen several complaints about this and I think something should be done about it!

Read full review of Walmart and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
R
R
ronald wolfe
Fairmont, US
Dec 21, 2010 11:04 pm EST

yes have been chg several yrs for an acc t i also could not find to cancel it started at 5.99 per mt now is up too 14.95 with me not approveing the up grade too monie for over two yrs before i finally got a phone # to cancel its today 1 888 855 0942and talk to paul he did cancel it but no monie returned to me

F
F
Fred_Platt
Chicago, US
Oct 20, 2009 11:05 pm EDT

BTW, you've been paying for something for 2 years that you don't even use?

F
F
Fred_Platt
Chicago, US
Oct 20, 2009 11:04 pm EDT

The internet is wonderful, because you can search for things. I hope you find this info useful. I did a search and found it a couple of seconds.

Any questions you have concerning your account or billing can be addressed as follows:

Netscape Connect
P.O. Box 17100
Jacksonville, FL [protected]

Telephone: [protected]
If you don't like the changes in fees or billing methods, you may cancel your membership at any time, but we will not refund any remaining portion of the basic rate you paid for the Service before you cancel your membership. If you have joined the Service under any special promotion, such as a trial member, you should understand that your free promotion must be used within the time period specified in the offer. To avoid being charged a membership fee, you must cancel your account before the end of that promotion.

ComplaintsBoard
S
6:56 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart lousy employees

My family and I had an extremely lousey experience at this Walmart. The deli had an employee by the name of Dentay working who didn't care to recongize anyone waiting for help and then I had a cashier have a problem with keying in the wrong amount of cash I gave her and then not giving me the correct amount back after adding it on my receipt. I went to the service desk which the young lady told me she couldn't help me? They had the slowest and most laziest employees in this store and I would never visit this Walmart again. We talked with the assistant Manager and expained to her the issues and told her she couldn't fix a problem she knew nothing about until was told. I think the man in the deli was out in space...how sad that you can't find good help in those parts.

Read full review of Walmart and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
B
B
BCZip
Lawrenceville, US
Jun 10, 2010 1:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

When Sam Walton was still alive, Walmart was not really a bad place to shop; the employees were friendly and helpful, product (typically) remained stocked, and the pricing (usually placed on each item) was accurate on the items and registers.

After Sam Walton passed away, the company went completely down hill; Customer Service was thrown out the door, employees are unfriendly and useless in most cases, product remains un-stocked (employees will tell you "everything we have is on the floor / shelf"), and the pricing is consistently inaccurate on the items vs. registers.

Shop somewhere other than Walmart; sure, it might cost a little more, but you will be happier / less stressed, and maybe, just maybe, one day Walmart will finally understand and return to the ethics and care that Mr. Walton had when he started and ran the company.

E
E
essamri
Vaudreuil-Dorion, CA
Nov 04, 2009 12:41 pm EST

wal-mart didn't become some ultra-american corporate monstrosity of disgusting proportions because of it's service

D
D
Dez131313
Ottawa , CA
Oct 20, 2009 8:05 pm EDT

Don't worry, we have complete idiots working @ the WAL-MART's up here in Canada too!

D
D
Dez131313
Ottawa , CA
Oct 20, 2009 8:04 pm EDT

You can't expect much more from employee's paid only minimum wage...why do you think they work @ WAL-MART...LOSERS!

ComplaintsBoard
U
3:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart prescription filled incorrectly

The Waverly Walmart Pharmacist Amy on 10-19-09 and also Mark on 10-20-09 both messed up my sons prescription for Tammaflu.

1st MISTAKE - and (I say mistake which should not be taken lightly since we are dealing with peoples lives) the tammaflu was filled for capsules and not liquid for a 7 year old who was just released from the hopital. The pharmacist since it was 8:45, 15 minutes before they closed said it shouldn't hurt anything for him to wait until tomorrow for his medication. Since the calibration would take about 1/2 to correct.
2nd MISTAKE - Same prescription - I made another trip to Walmart to pick up the so called corrected prescription and took it home to give to my son who had already missed the prior evening dose. I read the mg per ml which was 15mg/per ml. My sons doctor told me he would be taking 45mg 2 time a day..The bottle said 5ml 2 time daily @ 15mg/per ml...Which total 75mg per dose not 45mg..I called the Waverly Walmart Pharmacy and asked to speak with the pharmacist who filled my sons prescription..They told me no they could help me. I explained to them about the mg/per ml and I was put on hold. She came back and asked YOU HAVEN'T GIVEN HIM THAT YET HAVE YOU? She said it was WRONG..and if I wanted to bring it back in or just give him 3 mls. I asked if this was a common occurence for the walmart pharmacist to mess up on prescriptions. And she said no but it probably just because it was Tammaflu...WHICH IS NOT AN ACCECTABLE ANSWER FOR ME...I then called Waverly Walmart to speak with the Manager over the pharmacist and was told he was on vacation...So I asked to speak to ANY manager and told her I wanted to file a complaint and she said she would help me and check it out...So Far thats as Far as It Has Went!
I WILL NOT BE FILLING ANYMORE PRESCRIPTIONS AT WAL-MART!
I also requested a copy of all my prescriptions I have turned in in the last 2 days - I want to check all of them myself...I have had 4 filled in 2 days...My last 4 ever at Walmart!

Read full review of Walmart and 2 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
snowsky
Dallas, US
Dec 29, 2009 4:24 pm EST

Walgreens messed up on my prescription. No one will admit to it. I read the prescription sheet myself before I turned it in. They only filled it for half of what I was supposed to take-a beta-blocker taken for my heart condition. (and it said no refills)A week later when we got it straightened out and I had it filled correctly, it was correct this time just as I had seen it on my prescription sheet. From now on I am copying all my prescription sheets and then I can confirm who made the mistakes.

J
J
jenny380420
Jacksonville, US
Nov 12, 2009 2:04 am EST

Unfortunatly the walmart pharmacies vary so much in how well they operate from store to store. I once went to the one nearest my house with a prescription for antibiotics and pain medication for an abcessed tooth, as you can imagine I was in awful pain and just wanted my RX filled quickly, Iwaited in line, went through the useual lookup of my name and info, and then she told me something like "ok, that will be ready around 2:00 tomorrow", I asked her if she was kidding, she said no is their a rush, I said yes one of those is for pain medication that I NEED ( I could have waited till the next day for the antibiotics for all I care but the pain meds I needed some relief, if you've ever had a toothache you know what i'm talking about.), she said that was the earliest it could be done, so I asked her for the RX back and went somewhere else. On another occasion with a similar problem ( I have bad teeth) my dentist had just phoned in the RX's for me, it was thursday, my dentist was closed on fridays, it took walmart 3 days to check all of their messages for RX's, at wich point I wanted to die from the pain.

Now I live across town, and although the line moves slowly at this pharmacy, I generally don't wait more than an hour ( wich is about average or better for an RX, specially at places that are offering the $4 meds now), the pharmacist their is very helpful as I have had to ask him a few times about different medications and how to take them properly or how to properly ween off. I'm not even sure the pharmacist at the above mentioned walmart would take the time to speak with me. On another occasion I was at the dr's and a totally different walmart was across the street, so I go in their and my dr's apointment had run late and I had to be to work in a little over an hour ( a 30+ minute drive from there), the lady was super nice and they actually had a seating area for those waiting, she had to call me back up because she was haveing trouble with my discount card accepting some of the Rx's that it covered, something to do with the fact that I had been to a minute clinic instead of a regular dr or something, anywaz she asked me a few questions wrote my name on a sheet of paper and said that I was not to wait in line again, that as soon as my RX was up she would call me and let me skip everybody since my RX was takeing longer than it should, I told her that was great and explained the situation with work, and true to her word, she called me, I never had to get back in line ( wich if you kknow walmart you have to get back in line just to see if the RX is ready, I also noticed my name wasn't the only one on the list, that she had been writing names down of people that needed a rush or whatever.

I have never had them actually screw up an RX though, I don't think I've ever had a pahrmacy screw up the dosage or anything, now CVS, has on more than one occasion, when I've had refills on something and called to get a refill screwed up and gave me something else I had a refil on, and don't even try useing the computer to do your refills, I tried that once, supposedly you can request them online, well I got their 5 minutes after it was supposed to be ready and they had no idea that I had even requested a refill, and without exactly saying I was told that basically they either don't check the online orders, or it doesn't function correctly ( I wasn't sure wich, i'm sure the ;lady didn't want to get herself in trouble by speaking ill of the system, but she basically told me not to bother with the online re-order to phone in).

Every pharmacy and every pharmacy chain is different, unfortunatly it's all about the people that are at that specific pharmacy.

I'm very sorry about what happened with your sons RX, that is absolutly unforgiveable of that pharmacy and I hope you eventually got ahold of someone that could repremand that lousy pharmacist.

ComplaintsBoard
R
12:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart accused theft

I was at walmart on Craig Rd with my 2 year old daughter 18 year old step son his girlfriend 17 and her little sister 15 and a family friend 18. We have been out and about shopping since 9am at various stores. We spent over a hour walking around walmart. I got a few food items as well as toys for my girls and clothes. All the registers were filled with long lines as usual and the jewerly counter associate got my attention and said she could ring me up. I pulled what I thought was everything out of the cart and paid for them. I handed my step son my wallet and told him I had to use the restroom and would meet them at the car. While in the restroom I heard his girlfriend say hurry up so I came out to wash my hands and call my boyfriend. As I was pulling my phone out of my pocket a male grabbed my biecep and said give me your F*&^%ing phone B*&^% and slammed me into the wall. I started screaming get your hand off me someone help me so my friend tried coming in he pushed her back. I had no idea who he was and kept screming for him to let me go . I was terrified. He grabbed my other arm and drug me out of the restroom. My daughter was behind him as he was dragging me and pulling me and lifting me off the ground revealing my body to others in the store she was crying and screaming No My Mommy. Once he dropped me to the ground and I tried crawling away he then said get the F*&^% up and he had me in front of a small door he opened it and threw me to the floor. I was in tears and hurting very badly. Everyone that was with me came in to. The EMTS came ans advised me to seek medical attention at the hospital but I refused to leave my daughter. They called the police and I was arressted on Burglery. I go to court next week and am trying to find an attorney to represent me to go after walmart for assualt and battery. I am a single mother of 2 and scared the justice will not be prevailed for me. What Walmart did was un just and has caused my daughter night terriors and myself anxiety. I will write back once I am done with court to share with the people what the outcome is.

Read full review of Walmart
Update by rcjpkjkhj
Oct 28, 2009 10:34 pm EDT

Hey it is me and I am done with court. they gave me an early offer and I pled to a pety larson. I am not happy with it at all. I still feel as though I was fasely arrested and detained as I never tried to leave the store. I am now talking to an attorney regarding this matter. It is unfair and unjust that I had to use my money for tuition to start school to get out of jail for something that i did not do.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
8:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart money disappeared off my visa card

I, bought a Visa Money Card and loaded $60.00 on it that day. I came home and got on my computer and tried to pay for a
membership with it. The total was $58.00. But what happen was that the web-site said that my membership didn't go through
and get processed and that my Visa Money Card was not charged. I get a text message the next day saying that I have 0 (zero)
balance. I want to know where my money went. I don't have my $60.00 or my membership.
Where did it Go?

Holly

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
8:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart jewelry

My husband works for Walmart and I've always trusted them with my personal shopping needs so I figured I could trust them when looking for a wedding band. WRONG! The only ring I could find and could afford that looked good with my engagement ring was white gold with 5 small diamonds along the top of it, it was only $140 which I thought was a steal. Apparently, it was. I've had this ring for about 2 months now and it's starting to turn a copper color. I don't have my receipt and now I'm stuck with this fake piece of crap and I'm out $140. ### Walmart and their "quality certified" jewelry promise.

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
MOLLY K GIBBONS
Austin, US
Apr 04, 2010 1:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

OMG ! The samething happened to me . Except on a smaller scale . my sister bought me a ss ring, so i thought . But when i examined it closely it was already engraved. It said Jenny, Nancy, laura on the inside . The ring itself says always sisters, forever friends. Somehow i missplaced my recipt . But i thought no big deal walmart will understand that they accidentally sold me the display! Which by the way is not sterling silver ! It is acctually copper maid in can you guess ? get ready... china OMG ! YEAH for me . It is supposed to be s. s. or 14k over s.s. and the might have mentioned that it was engraveable . but clueless consumer me, was busy keeping my 4yr old in the basket. it was however the sales assosiates job to point that out ! My beautiful ring is now peeling and turns my finger green . WTF WALMART ? Ive tried to exchange it but no one seems to want to help me ! I KNOW how retal goes iv'e done it I Worked as the assistant mgr. for piercing pagoda for 4 years and have alot of knowledge of gold silver, platnum, titanium, gemstones, diamonds, and cz's . THANKS,
. MOLLY K. GIBBONS

ComplaintsBoard
W
7:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart carabbean sun sunglasses

Hello: I purchased a pair of "Caribbean Sun" Sunglasses at Walmart Vision, and the lenses ( right ) shattered! I went back to the Walmart Vision center in Glenvile . I was told by Gary Weaver (Manager), and was told I had no warrantee .( 60 days was offered for my Cracked lenses to be replaced ).With A recept or bank statement ( from my internet), I discarded the recept after returning A chipped pair of "Sarrengetti Sunglasses", ( the recept was wrinkled and dirty, so I discarded it)
On one of the " Caribbean Sun " website, I was unable to find an Address or phone# to contact someone for questions about" Cariibbean Sun " Sunglasses warrantee I was unsuccessful in my long search.
Every item has an address or phone# for a buyer to contact them."Caribbean Sun " has no buyer information . I was given this "Achieva Direct" web site from Another Walmart Vision store on 10/11/09.

Please reply Thank You Bill [protected]@gmail.com

Read full review of Walmart and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
O
O
OldSoldier
Melbourne, US
Oct 02, 2013 7:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought a pair of CS sunglasses and the lens fell out because the little screw holding the frame together fell out. Walmart replaced the glasses. The ear piece broke at the temple and they could not replace it since they could not get parts. I've contacted CS directly at their customer service department and I'm waiting for a response to see if I can get the parts. I really like the glasses and they have gone through a lot ... I bought a second pair and they are holding up even after a 10 month trip to asia. I'd probably buy another pair when these break :).

N
N
neo16073
Ottawa, CA
May 22, 2012 10:26 am EDT

I purchased a pair of Caribbean Sun sunglasses. within a month the screw on the right lens loosened. I did not realize this as frame was still together, the lens fell out broke. I went back to the store to buy a new lens. I was told that there is no way to acquire a new one, nor could I contact Caribbean Sun sunglasses get a replacement lenses. This is very disappointing, and poor product support from WalMart. I will not use their vision center again. I am not happy.

This route is very expensive but here it is
Caribbean Sun sunglasses web site follow instructions
http://www.caribbeansuneyewear.com/contact-us
Caribbean Sun Sunglasses
Attention: Caribbean Sun Sunglasses Repair
1293 North US 1 Suite 1
Ormond Beach, FL 32174

T
T
terie2000
San Antonio, US
Feb 08, 2011 3:46 am EST
Verified customer This comment was posted by a verified customer. Learn more

As someone that has worked in the eyeglasses business for over 13 years, big chains are not the best service. The small eyeglass offices do more for you. Prices may seem more but quality is far better.

F
F
Franklydissapointedinyourcomplaints
Richmond, US
Feb 02, 2011 4:47 pm EST

If your driving a car and hit a brick wall should Ford fix your car. Or if you leave a camera in your car and it melts should Nikon fit the bill. If you drop sunglasses that's your fault not the manufacturer or the retail store where you bought them. Please do not swear at a chicken the next time you drop your eggs.

C
C
Chris Heino
Reno, US
Jul 06, 2010 10:44 am EDT

I too purchased a pair of Caribbean Sun sunglasses. I dropped them and the lens cracked. I went back to the store to get a new lense and they said I had to go to their website. I go there and nothing opens up. There is no way to contact them or get my lenses fixed. This is very disappointing, and poor product support from WalMart. I am not happy.

A
A
AJ Hunter
Garland, US
Jan 03, 2010 10:16 pm EST

I also purchased a pair of Caribbean sun sunglasses from Walmart. Figured paying higher price for them I was getting better quality. Wrong! After wearing them for only a couple of weeks the eye peice broke. Walmart said I was out of luck and Caribbean Sun appearently knows their quality has problems, because there is no way to contact them. This is not the only time I have had problems with walmart's no warranty and not standing behind their products policy. I don't shop there anymore and definatly won't by Caribbean sun Products again!

K
K
Katrina Love
Ransom Canyon, US
Oct 11, 2009 8:37 pm EDT

I purchased progressive bifocals a couple yrs ago. i spent over 600.00. the frame broke, i took them back and was told thier was nothing they could do. I will never buy glasses there again.

ComplaintsBoard
A
10:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart worst greeter ever

I hate this Wal-Mart simply because of one particular greeter. She's a crusty, old woman who apparently hates any form of happiness. One day when my boyfriend and I were leaving, I had an item that was too big to bag, so I politely stopped before her and waited for her to acknowledge me. Figuring that the greeters get a lot of crap on day-to-day basis, I always try to be as friendly as possible to them. So I'm holding my item, smiling at her, and she turns to me and said, "What are you doing?" and I responded, "I thought you might want to check my receipt." She then said, "Don't just stand there grinning." Her name was Joy or Joyce, I believe, because I remember thinking, "How ironic.." Anyway, when I go back to Georgia, I'll make sure to steer clear of that store.‎

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
L
L
lilvixen69
Sometown, CA
Oct 11, 2009 1:16 pm EDT

It's so nice to see that someone is trying to be friendly to the workers at Wal-Mart :-)
However, she probably doesn't see a lot of friendliness or niceness from customers where she works and she's probably not used to seeing them smiling at her. You were probably freaking her out. I would imagine she would get a lot more snarls than smiles, but it's nice to see you were trying to make her job easier :-)

ComplaintsBoard
M
4:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart bait and switch practice

bait and switch is a common practice in the world of free market but sad to say the wal mart world monopoly also has started to practice some of these same hard sell tactics. For example one of the more common practices of this is to place merchandise over the wrong shelf price as your complaint suggests but the more deceptive practice was disclosed to me by the stores management only after my formal complaint was addressed to him through the CEO MIKE DUKE IN ARK. AND HERE IS WHAT I WAS TOLD: "It is wal marts practice to place merchandise in a discount/closeout section of the store without a discount price marked on it while awaiting a reduced price to be sent down from the main office". Hopefully this is not an example of what is to come in the new world order of monopoly because it is an absolute deception to miss lead shoppers into assuming they can receive a discounted price at the register only to be humiliated as a spectacle to others when you are debating why you are being charged the regular price with no discount offered to you. well needless to say I found out the hard way while standing in the check out line for nearly 30 min. as the debate continued leaving those viewing to conclude that I was trying to get something for a reduced price when the store intended to get full price by way of this bait and switch policy. Whats worse is the fact that wal mart acknowledges this practice but refuses to change their methods by keeping the unmarked supposed discounted item off the discount shelf until they can properly display a discount price on the item.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
1:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart coffee maker stops working

Purchased 6 months ago. Won't heat up, light on switch is on. Confirmed thermostat is bad but can't find a source of replacement parts.

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
P
P
Patsy
here, US
Feb 21, 2009 8:24 am EST

bought a Durabrand 12 cup coffee maker and the switch was broken

ComplaintsBoard
P
11:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart pharmacy

i had a perscription transferred from walgreens to walmart because it was on the list as a $4.00 drug. i was told that it would be taken care of immediately, that they would call walgreens. that was at 2pm. when i went to pick up the drug at 4;30 on my way home from work, i was informed that they hadn't called walgreens as they had told me. that it would be another 21/2 hrs before it would be ready! this is not the first time. i can't believe the incompentance of this pharmacy! no matter whether you call ahead or leave the rx. it takes forever to get it filled! the wait time is ridiculous! when i called at 7pm to see if it was ready they got VERY hateful with me and said YES its ready! to top it all off when i got there they couldn't find the rx! she just laughed it off and said " i know its here someplace" another 20min. wait, while they found it laying on a shelf where the rx are filled! totally incompentant! an elderly lady in line with me had been waiting for 21/2 hrs for her rx to be filled! not good customer service! i really think this should be looked into. i know i won't be using this pharmacy ever again! we now have a new meijer in our area and i will check and see if i get better service there. thank you and i hope this is looked into. lisa delgado

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
9:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart survey

I can't complain. Did I really beleive anyone is giving away $1, 000. I'll just unsubscribe to all products I am not in need of.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
3:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart slave driveing manegers

I did summit one before but after thinking about what i wrote ...sounded more like a young person over exadrateing, so i'm going to get down to the core of the prob with full detailed info that may aid Custimers wondering why employees are so rude..
Ok i started off in the radeo grill i followed as directed and was told by multiple people i cleaned it best and was the best cook and server, but i got shoved out by my current maneger to be replaced by her daughter in law who needed a job turned out she didnt do so well and quite after 1 month.
moveing on i was then placed in dairy, not so bad right well my manger made me pull 3 trucks during the holidays 27 -28 pallets of fright ALONE and with a handjack i wasnt certified to oprate the power jack and he would not allow me to get the training, one more thing...the hangjacks were broken so made things alot harder, so much so my butt touched the grown when i pulled them. turns out i ended up pulling both my shoulders and injuring my back. store manger didnt care all they cared about was the money spent on work related injury. it gets better ;)...he then would ask that i wrap milk creats and pull them to the back not so bad right? well it was at night time and it was raining he locked me out side, out back, ware theres no camera, at night and in the rain i then had to walk around to the front soaking wet only to have to work in the cooler for another 4 hours, His exsuce *oh i'm trying to make her a better worker*.
moveing on (Produce) i move to this department and it was indeed a much better time the manger over this one was a wonderful person In my opinion but -_- unforchently the department one was not...at first he was impressed with me i kept in clean, well organized and my custimers were pleased, suddenly he got angry with me becouse i didnt want to buy his car...he thin started strinking arguments with me every chance and even ask my MOTHER if i was retarted or just stupid...he got so bad i moved my scedal to avoid him i was literly afraid of him and my manger that was so wonderful had moved on the new one thank hevens shifted me to the Deli..
now it gets interesting, at first was great got along with every one till they relized i was fast -_- now i find my self sliging chicken, makeing salads, sliceing meat, chease, makeing sandwitches, rotisarys, washing dishes stocking the case and the wall, takeing out the trash, putting up new friaght, while still haveing a smile on my face for an upset custimer horrasing me becouse i didnt get to them before the person who was there first...ware are my co-workers?...well i take a look and =O...one is talking on her cell phone, wares the other ?...shes eating the food i so lovely prepard out of the hot case with out paying for it...well wares the other ...makeing sandwitches i already made becouse she hates custimers and no one will say anything to her becouse shes and older grumpy lady...stull luv her...well ware the 5th! she went to break after being there for 1 hour...no i'm not exadrating this is my daily routin...and custimers wonder why i look unplesent at times...why? simple, thanks to walmart my manger literaly drives me like a slave and thanks to her unknown dislike with me i had to drop out of GED classes becouse my scedal consisted of 1st, 2nd and 3rd shifts becouse she tricked me into opening me scedal so i could be trasfrered to the backery ware i so despreatly want to work, witch she ofer then told me wasnt availible the hired someone new into it. i have Depretion, high blood presure, IBS, back probs, migrans and extremly high stress and i'm 24 ;). my husband lost his job resently witch means i cant quite, becouse i'm the only income i cant rake the mony back up for schooling, i cant even aford a visit to the doc, i would just like to thank walmart for ruining my life and stealing my future becouse they dont take interest in the problems of the employees. oh one more thing for anyone who may wonder ware you manger leard there disrespect Brownsburg Indiana, this store is consittered the best and is ware mangers travel from all over the USA to tran its also the place ware ive had my wonderful exsperences.

Read full review of Walmart and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
C
C
common_sense01
, US
May 11, 2010 1:01 am EDT

The thing that made the most sense out of this story was the one manager who asked your mother if you were [censor]ed.

J
J
87_Joshua
, US
Dec 26, 2009 9:29 am EST

linda13 you too cant spell grammatically. "You're" Is suppose to be "YOUR".

P
P
proud[usaf]wifey
, US
Dec 14, 2009 12:19 pm EST

I too work for Wal-mart and after reading what you've written I now understand why people think that employees of Wal-mart are uneducated and work there because they can't possibly get another job. I have never heard of a Wal-mart treating it's associates like you've mentioned. I'm not saying that what you've gone through didn't happen, but it just makes me wonder if it really happened in the manner to which you're explaining it. If you're store is one of the top and people come from all around to train then I honestly can't see how they would "slave drive" you. As for you working so hard in the Deli and your co-workers not seeming to do anything, that's probably because they're lazy and see you working hard and don't feel the need to pitch in. When it comes to the pay you receive for working there, you have to take into consideration your hourly rate and the number of hours you've worked per week. If you haven't worked much your check is certainly not going to be big. Another thing is that if you think you're going to get rich working here then you've definitely picked the wrong career path. You're honestly not going to get rich working in any sort of retail unless of course you work at Dillard's or somewhere of the sort and get paid commission as well. If you're schedule isn't open then chances are that you're not going to be put on the schedule that much and in turn you're definitely not going to make any money. I could honestly go on and on, but I'm not. I think maybe you should just stop complaining so much and look at the big picture. Things could be a lot worse and as long as you're exaggerating stories people are honestly not going to take you seriously.

L
L
linda13
Holiday, US
Oct 06, 2009 5:07 pm EDT

Maybe you didn't make the grade because you just can't spell. I almost laughed my as#$ off reading you're story. Go back to school. Make English you're major.

ComplaintsBoard
V
5:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart misleading survey complaint

When you receive your receipt from walmart it asks you to take a short survey... It's not really short. The complaint is that after you have put in your information (And it is adamant that you do not use a po box or you won't qualify) when you get to the actual survey information you still will not qualify if you do not accept and fulfill two of their suggested sites products. Specifically it reads "congratulations, to qualify for your free $1000.00 walmart gift card start by fully completing any two top offers below!". If it is a survey, why do I have to complete some other sites products which will cost me money and I have no guarantee that this site will ever inform walmart's site that I have completed their sites requirements. No where on walmarts receipt does it state that I will have to complete another companies anything! Nor purchase anything from another company in order to qualify.in fact walmart's receipts state "no purchase necessary to enter or win". Having to complete another companies surveys or purchase another companies products is just the opposite. Is shop and spend way too much money at walmart all over the states to be manipulated like this.

Read full review of Walmart and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
Tigerbythetail
, US
Dec 30, 2010 4:53 pm EST

If you go online and fill out their survey, they will hound you with text messages. They come at all hours day and night. There is no way to get them stopped. They are scams. I have quit shopping at Walmart because they give out personal information.

S
S
shannon fields
reno, US
Sep 07, 2010 10:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

iv never had any complaint or bad things happen 2 me myself i like the hell out of walmart

ComplaintsBoard
S
5:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart poor vision care

On 8/29/09 I went to the vison center at the Hannibal Wal mart supercenter to get my eyes checked for contacts. The optomitrists name was Marler. It took him all of 10 minutes to do the exam. I have had exams before and know it takes at least 30 minutes or more to do the exam. He gave me some sample contacts to wear for a week. When I returned for my follow up appointement I told him I couldn't see very well with them. He checked my eyes again, this time it took about 5 minutes, and changed the prescription, I was told to wear them for a week again and return for another follow up. I told him I was still having a problem. He told me it was astignatism causing the problem, that he could fix only 2 things with contacts and since I had to have help with distance and had to have a bifocal, I would have to live with the astigmatism. I excepted that, but why can't i read close up or see in a distance without it being blurry? Between the exam and the contacts it cost me about $100.00. I think they should refund my money or give me a proper exam and new contacts that work. If they are going to provide this service they need to do a better job of it with competent staff.
shirley yoder
monroe city, mo.

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
12:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart dead fish

Took my granddaughter to the local Walmart to buy some fish and a fish tank...Almost all of the fish in the tanks were dead and some already decaying...the store mgr Mark claimed he knows and they have been having problems...those dead fish were in there for days to be decaying like they were...how horrifying to show my 3 yr. old granddaughter all those dead fish! Shame on you Walmart! Clean out the tanks at least until you can fix the problems!

Read full review of Walmart and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
HeyHeyHey1980
, US
Sep 17, 2010 1:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Thats pretty much who all of them are. I would never buy fish at walmart. Go to a petco, petsmart, or a local store. They usually keep their tanks clean and remove the dead fish daily.

ComplaintsBoard
B
9:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Walmart - change in schedule

I have worked part time for Walmart for over 2 years. I have always had the same hours due to my full time job and I have always worked in the same position. Recently, I was told I had to change my hours of availability or drop to a cashier with a cut in pay. I explained that because of my full time day job that changing my hours of availability wa...

Read full review of Walmart and 27 comments
ComplaintsBoard
S
11:34 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart poor service

Recently we transferred pur prescriptions to Wal Mart from Sam's Club. The first time we needed refills, the trouble began...two of mine needed to be authorized for refills by the Dr. I called the Dr.'s office myself to let them know to be expecting a request from a new pharmacy, Wall Mart in Belleville. When I went to pick them up two days later, they ( the pharmacy clerk) said they didn't have them. That the Dr. never called back. So, I dialed my Dr.'s office to inquire and was told that they had faxed the authorization the previous day.
The person at the counter proceeded to argue with me, that I was wrong. Of course, the fax was nowhere to be found. I had to request a second fax . at which time, lo' and behold, the first one magically appeared! Imagine that!

Unfortunatly, that did not solve the problem. Every time we need refills, we can't just call them in and expect to be able to pick them up
in a timely fashion.

The most recent ( today ) experience just broke my camels back! A week ago Monday, September 7, I called in 3 prescriptions, knowing two needed authorization from the Dr. on Thursday, the 10, I went to pick them up, and was told they only had one, as the Dr. hadn't returned their call. O.K., I figured, I could wait another day or two for them. One is Hydrlozine for High Blood Pressure, and the other is my anti-depressant. Well, today I went again to pick them up, and was told they did not have them. I said I know better, as I was at the Dr.'s office yesterday and asked her about it, she checked my chart and assured mr they had authorized the refills the 1st. of the week.

Now, I have been without my Blood pressure medicine and my anti-depressant for 10 days as of today. They didn't even offer to give me a couple to carry me over till we could get this worked out. Not that they care! Today I asked what was wrong with that pharmacy? I NEVER had this kind of problem at Sam's Club in O'Fallon, IL.!
The people at Wal Mart are really STUPID!

Read full review of Walmart
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
1:15 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart double charged for transaction

I used this card to pay a surcharge for my son. They took out the money twice. I immediately informed them of this and asked to be refunded for the problem, I was told I had to wait for this to post. When it posted then they told me that it was the merechants fault and I would have to take it up with them. I bought this card and have my entire paycheck direct deposited and I wa s told that if money was lost or stolen it would be replaced. This is not what happpened. No one will return my mmoney and I am left with NO MONEY FOR GAS AND WILL HAVE TO MISS WORK, I m the only income and this is horrible! Can't anyone be trusted and believed anymore?

Read full review of Walmart and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
Moquete4
West Valley City, US
Apr 19, 2010 4:19 am EDT

I have had the moneycard for about 1 year, , I can always reach customer service when I call, the only thing I dislike is the fact that to dispute a charge you have to write a letter to them, I had an unauthorized charge from an online merchant, there was a trial period, if you don't cancel during the trial period, you get charged the full amount for the product. I had cancelled before the trial period ended, the merchant still charged me, I was told bywalmart moneycard I had to write a letter to dispute the charge, I wrote the letter, they wrote me back saying that I needed to specify what the merchant said to me about the charge, there was no phone number listed with the charge, also, the company name was different then the one I cancelled with, I looked them up on line, and it was the same company using a different name. How am I to dispute with the merchant if there is no phone number listed for me to call?

W
W
Wanda Rigdon
Sebastopol, US
Oct 18, 2009 10:29 am EDT

i made transaction of $10:00 on facebook, it gave me what i needed and i should have $10:00 left, today it sent me a text message on my phone that my balance is 0. Please explain.

ComplaintsBoard
T
4:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart my child treated unfairly

I will start this letter off saying I am not happy with my daughter has done, nore do I endorse it.

However my daughter and I went shopping. My daughter wanted to look at the toys. After we met up again my eleven year old daughter was arrested for shoplifting. I thought they were just arresting her because she was black. However she was actually shoplifting.

However here is where the unfair treatment is. If my daughter had been white they would never have suspected her. She would have gotton away with it.

The security had the nerve to tell me that they have been watching her for a few weeks because she was acting suspicious. I guess all blacks are suspicious in their eyes.

They lied to me and said that my daughter was trying to steal before. My daughter admitted this, however if my daughter had been white they would never have caught her in the first place because they would never suspect she would steal.

I have punished my daughter for this. I told her she was not allowed to go to her girl Guide meeting. However the fact that she is black is the major reason she was arrested. They would not have even looked at her if she was white.

She stole Barbie dolls and Polly Pockets for your information.

Julie, Missouri
U.S.A.

Read full review of Walmart and 16 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
16 comments
Add a comment
N
N
no more racism
Kiawah Island, US
Aug 22, 2009 4:07 pm EDT

I will start this letter off saying I am not happy with my daughter has done, nore do I approve of what she did

However my daughter and I went shopping. My daughter wanted to look at the toys. After we met up again my eleven year old daughter was arrested for shoplifting aswe left the stor. I thought they were just arresting her because she was black. However she was actually shoplifting.

However here is where the unfair treatment is. If my daughter had been white they would never have suspected her. She would have gotton away with it.

The security had the nerve to tell me that they have been watching her for a few weeks because she was acting suspicious. I guess all blacks are suspicious in their eyes.

They lied to me and said that my daughter was trying to steal before. My daughter admitted this, however if my daughter had been white they would never have caught her in the first place because they would never suspect she would steal.

I have punished my daughter for this. However the fact that she is black is the major reason she was arrested. They would not have even looked at her if she was white.

She stole Barbie dolls and Polly Pockets for your information.

Julie
none, Missouri
U.S.A.

M
M
mrspenguin
Winona, US
Apr 23, 2011 5:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Walmart has security cameras and asset protection associates. They watch ANYONE who is behaving suspiciously or that has behaved suspiciously in the past. Color has nothing to do with it. I know quite a few white people, and not all of them are teenagers, that get followed around and watched by security in Walmart. Not everything is about race. If you act like you are guilty of something, people are going to keep an eye on you.

U
U
urretarded
Pine Bluff, US
Mar 21, 2010 12:20 am EDT

This is the most ###ed thing I've ever heard anyone say! LMAO Surely this has to be a joke!

I'll assume for a minute that you're being for real. I can assure you that stores can and DO monitor white people who they suspect of shoplifting. My pale as a ghost sister was arrested for shoplifting with her tan, but white, friend when she was a teenager. And we live in a community that is about 70% black. hahaha

Not all blacks act suspicious... Only black people who steal! :D

And by the way, I completely think racial profiling is a great way to deter crime. If I ran an airline, I would certainly watch people of Arab decent more closely than anyone else. It just makes sense.

Save the ### and moaning for an INNOCENT person who was arrested because they were black. Oh wait... Does that even happen? Wal Mart doesn't arrest people... The POLICE do. So who are you really complaining about here?

This complaint doesn't even make sense to me.

C
C
chygin
Weaver, US
Dec 21, 2009 9:07 pm EST

I don't think race has anything to do with the watching of shoplifters. The fact is your child was caught. If she would have gotten away with it at walmart, would you not have punished and told her it was okay. I come from a mixed world, I am white, but I have many blacks in my life. The blacks in my life don't blame anything on race. They know life if what you make of it, and any person can do anything they set their mind too. Whether it be stealing or studying to get into a good college. Quit pushing your self back with race.

A
A
angel very madddd
Hot Springs, US
Nov 19, 2009 3:58 am EST

i know it is not a excuss to smell the shampoos, but the fact of it was that the walmart employee grabed her by the arm and left marks on her. she is 9 years old and weighs 42 lbs, and this 56 year old 100+ pounds grabed her up. and like the other people said it is not because she is black or white, blacks just use that excuss oh its because im black, that way they dont have to pay for there actions, its a way out so they think

D
D
Dont like being duped
Binghampton, US
Oct 15, 2009 8:08 pm EDT

Stop using race as an issue and make your daughter accountable for the material fact here. She stole Barbie dolls and Polly Pockets- black, white, yellow, red, purple green, orange. I am so sick of this...stealing is stealing-there is NO justification for it. How are you going to excuse the real issue here- maybe it's because Mom is raising daughter and letting her off the hook because obviously everything can be blamed on race. JUST STOP! It's not going to help when she becomes an adult and faces real consequences for everything she does in life.

L
L
lcyoro
Waialua, US
Oct 07, 2009 11:27 am EDT

I just can't believe that some one would allow a 9 year old child to go into a store, and under the watchful eye of their guardian, take the caps off shampoo containers to smell them! Are companies going to have to shrink wrap shampoo now? I have never met a 9 year old involved in the process of chosing which shampoo to buy, if that was what she was doing. I think she was just doing what she wanted. Great lessons for the next generation! Total disregard. I don't want to purchase shampoo that had sombody's nose in it! Gross!

H
H
Helper99
, CA
Sep 14, 2009 3:02 am EDT

I don't shop at Wal-Mart because of their malicious practices of silencing their employees, who decide to stand up for themselves. Ex: Unionization.

I take my money and shop at Canadian based companies. Few exist, I know.

Wal-Mart is a disrespectful organization.

A
A
angel very madddd
Hot Springs, US
Sep 14, 2009 2:50 am EDT

i was not being rude i was stating a fact. what had happened to me. and we are white i was also saying that color has nothing to do with it...it just bothers me when people go and take the easy way out and blame it on race. just like colors dont like being called the n word but they can call whites crackers all day long... im not raciest by any means but it is something that will never end. i get tired of hearing people say its because im this color when in fact it is because of the actions you take, not your color. people need to realize that.

AnastaAnam
AnastaAnam
Junction City, US
Sep 14, 2009 2:43 am EDT

Dear Julie,
I used to work for Wal- Mart, and when I was 13 got in trouble for shop lifting (funny, it was my friend who did not me, go figure). I can reassure you that it had nothing to do with your race. They have alot of cameras recording at all times, plus quite a few people watching them. Sometimes people get away with it, sometimes they do not. It depends on the number of workers, on the floor and watching the cameras, and on how the person is acting. There are obvious signs that the people watching the cameras are trained to watch for. Please look at this a good way. Obviously she is new at it, so she was caught. Thats good, and in my experience most people do it at one point in younge lives. Wal-Mart is very careful about training their employees to be non judgmental of... well, just about everything. The comment right before mine was rude. If you have a small child that is colored, then of course you would think that was the reason they were watching her. And that used to be the case. 20 years ago! Now, it has nothing to do with skin, dress, nor anything else superficial like that. The world has changed, and so have quite a few of us. And that number grows with each gereration born.

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Walmart contacts

Phone numbers

+1 (800) 966-6546 +1 (800) 925-6278 More phone numbers

Website

walmart.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Walmart?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Walmart Customer Service. Initial Walmart complaints should be directed to their team directly. You can find contact details for Walmart above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Walmart. Discuss the issues you have had with Walmart and work with their customer service team to find a resolution.