Walmart
Reviews and Complaints

When Sam Walton was still alive, Walmart was not really a bad place to shop; the employees were friendly and helpful, product (typically) remained stocked, and the pricing (usually placed on each item) was accurate on the items and registers.

After Sam Walton passed away, the company went completely down hill; Customer Service was thrown out the door, employees are unfriendly and useless in most cases, product remains un-stocked (employees will tell you "everything we have is on the floor / shelf"), and the pricing is consistently inaccurate on the items vs. registers.

Shop somewhere other than Walmart; sure, it might cost a little more, but you will be happier / less stressed, and maybe, just maybe, one day Walmart will finally understand and return to the ethics and care that Mr. Walton had when he started and ran the company.

wal-mart didn't become some ultra-american corporate monstrosity of disgusting proportions because of it's service

Don't worry, we have complete idiots working @ the WAL-MART's up here in Canada too!

You can't expect much more from employee's paid only minimum wage...why do you think they work @ WAL-MART...LOSERS!

OMG ! The samething happened to me . Except on a smaller scale . my sister bought me a ss ring, so i thought . But when i examined it closely it was already engraved. It said Jenny, Nancy, laura on the inside . The ring itself says always sisters, forever friends. Somehow i missplaced my recipt . But i thought no big deal walmart will understand that they accidentally sold me the display! Which by the way is not sterling silver ! It is acctually copper maid in can you guess ? get ready... china OMG ! YEAH for me . It is supposed to be s. s. or 14k over s.s. and the might have mentioned that it was engraveable . but clueless consumer me, was busy keeping my 4yr old in the basket. it was however the sales assosiates job to point that out ! My beautiful ring is now peeling and turns my finger green . WTF WALMART ? Ive tried to exchange it but no one seems to want to help me ! I KNOW how retal goes iv'e done it I Worked as the assistant mgr. for piercing pagoda for 4 years and have alot of knowledge of gold silver, platnum, titanium, gemstones, diamonds, and cz's . THANKS,
. MOLLY K. GIBBONS

bought a Durabrand 12 cup coffee maker and the switch was broken

The thing that made the most sense out of this story was the one manager who asked your mother if you were [censor]ed.

linda13 you too cant spell grammatically. "You're" Is suppose to be "YOUR".

I too work for Wal-mart and after reading what you've written I now understand why people think that employees of Wal-mart are uneducated and work there because they can't possibly get another job. I have never heard of a Wal-mart treating it's associates like you've mentioned. I'm not saying that what you've gone through didn't happen, but it just makes me wonder if it really happened in the manner to which you're explaining it. If you're store is one of the top and people come from all around to train then I honestly can't see how they would "slave drive" you. As for you working so hard in the Deli and your co-workers not seeming to do anything, that's probably because they're lazy and see you working hard and don't feel the need to pitch in. When it comes to the pay you receive for working there, you have to take into consideration your hourly rate and the number of hours you've worked per week. If you haven't worked much your check is certainly not going to be big. Another thing is that if you think you're going to get rich working here then you've definitely picked the wrong career path. You're honestly not going to get rich working in any sort of retail unless of course you work at Dillard's or somewhere of the sort and get paid commission as well. If you're schedule isn't open then chances are that you're not going to be put on the schedule that much and in turn you're definitely not going to make any money. I could honestly go on and on, but I'm not. I think maybe you should just stop complaining so much and look at the big picture. Things could be a lot worse and as long as you're exaggerating stories people are honestly not going to take you seriously.

Maybe you didn't make the grade because you just can't spell. I almost laughed my as#$ off reading you're story. Go back to school. Make English you're major.

If you go online and fill out their survey, they will hound you with text messages. They come at all hours day and night. There is no way to get them stopped. They are scams. I have quit shopping at Walmart because they give out personal information.

iv never had any complaint or bad things happen 2 me myself i like the hell out of walmart

Thats pretty much who all of them are. I would never buy fish at walmart. Go to a petco, petsmart, or a local store. They usually keep their tanks clean and remove the dead fish daily.

Mr Sam Walton would roll over in his grave, this wasn't the way he ordained Walmart was to be.He was for the family..Of course he had a moto that the customer was the boss, but he didn't let the managers walk over the employees when he was alive, I was one of the fortunate ones to get to work there when he was alive.. I'm still any employed there and boy the changes are unbelievable..So Sad!

I really like my p/t cashier position at WalMart. It has always been what I expected and agreed to. Here comes the however though. I have been trying to transfer from a store 30 miles away to one 3 miles away for well over a year because of the declining condition of my auto. Now I have a chance to make that change. HOWEVER, was over at the closer store today and they will not honor my availability nor even looked at it before calling me to ask me to transfer if I still wanted to. Somehow, since this is the same company, this doesn't exactly seem the way it should be. Wow. Never thought I would have any sort of complaint concerning my WM job. What a shame. I am treated like gold at my present store. If I transfer I realize that all that will change immediately.

I have worked for Walmart since May 10th (the date of my orientation). The week of the 4th I got 30 hours. The following week it dropped to 20 hours. When I inquired I was told there was some fluctuation from week to week. Some fluctuation I can understand. I can understand my schedule fluctuating by two, three maybe even five hours a week. But ten?

Then I looked at my schedule for the last week of the month, the week that ends in the no sales tax weekend for school related items. One of the busiest weekends of the year. As everyone buys school supplies that weekend. Anyways as I said I was looking at my schedule for that week. I went from 30 again down all the way to 10. A loss of twenty hours, I can't afford that.

I'm going to ask them again why I am loosing hours. But if they give me the same BS about fluctuation I am going to think about finding another job.

My wife was recently promoted to assistant manager, hours haven't been great usually 8-8 3 on 2 off. untill last week. she's now working 8-10 and isn't going to have another day off till the 19th. that's 17 days straight of 12-14 hour shifts. unfortunately i don't see any recourse except telling them she quits

I totally agree with all of you. I have worked for Walmart twice and they are terrible. I just started working for them again last year and already I want to quit! The managers are rude and that store is so unorganized its pathetic. This is store 3119 Panama city beach area. I work in the photo area and electronics and I never have what I need to get my job done. I have been days since we opened and the week of the 14th they decide to give me a partial shift but a late shift with 2 days off to follow. I put in for a shift change before that schedule came out and was approved but I still got scheduled late. Im so sick of walmart I cant wait to quit. . I mean I love my job and my area but the managers are for c***.

well well...

I have worked for Walmart Overnight ICS for 5 years now. This is the second store I've worked at. My first store I got injured at, slipped in a freezer doing pick list and messed up my back, and am still paying for it now. As a result I can't walk as fast or lift as much as some of my co-workers but I do my job as best I can. Over the past two months I've had numerous days where I was Scheduled off at 6 a.m. The management team has stated repetitively that "Regardless of the schedule, All ICS must stay until 7 a.m." If I'm not mistaken that goes against Policy. When I confronted one of the managers about it he threatened to nit pick all my work from then on and coach me for each mistake until I was terminated. He also threatened to change my schedules (even those already submitted to home office) to eliminate the issue. Again under policy, management cannot change the posted schedule without the associates approval. I have heard of other managers at this store going into the system and getting the passwords for associates so they can change and do whatever they want. My first store I wanted to report about such a thing when I had a coaching show up that I never had even been spoken to about or put in my password for. If anyone has a copy of the policies or the employee handbook can you double check me on these to make sure I'm not mistaken.

I work at walmart have been working there for 5 in a half years and recently was asked if i was interested in a promotion to first shift inventory supervisor of course i said yes its a little bit more money and gets me off third shift i did request one thing that my days off be sunday and monday and they told me that is fine. Now this week i should have my interview and now my wife who also works at walmart as a merchandise supervisor was told that if i request those two days off in a row my hours will be cut. i have changed my avaiability before and had my hours cut by this same assistant manager. shes the only one that does this to me all the other ones including store manager are fine with changing availibility. My wife told that assistant manager that if they cut my hours i will seek underemployment. she replied with the response to that if i do then so be it. Im just so sick of the way they treat employees managers at our store work four and are off for four and yet fulltime hourly associates gotta work 5 days a week and cant even have 2 days off together. except for midnight shift. I seriously wished i had all the money in the world to over rule the walmart world i know i have the skills and the heart to run a retail business and run it for my associates so they can have work and family time. Sam Walton did not intend for this place to be ran the wy its ran today.

I started working for Walmart less than a month ago. My interview had been nearly a month before that, and I had to keep calling in to ask when orientation was going to be. I wound up calling the morning of, and they claimed they called my housemate's cell number the day before. Well if they did, they left no message. I doubt they actually even called since we checked the call log and found it with nothing from Walmart. I decided to ignore that sign.

Then, when I was suddenly being told by the person who was supposed to be giving me a ride on the days/nights that I could not get to and from work by bus, that they couldn't drive me there and back anymore, I tried to explain this to the assistant manager who oversaw my department but was told if I changed my availability at all, I would not have a job. I tried to make this work, and I though I was, until twice, I wound up being given incorrect infomation about the hours I was scheduled. Unfortunately I did not have internet at home or home phone or cell phone with which to call. I had to rely on friends' internet and phone to double check. The first time, I had checked my schedule for the next day on the time clock. It told me 18:30 to 23:00, which is 6:30 pm to 11 pm. I arrived the next day, thirty minutes early. Clocked in right on the dot of 6:30, and then found out at 10 pm that I was supposed to have been scheduled for 5:30 pm to 11:00 pm. I had even tried to check online that same day but the mywalmart.com site was not letting me sign in. I brought this to the attention of a manager as soon as I could but the same thing would happen again. I had tried to check on the wire just after my lunch break and print out my schedule for the next couple weeks. However, I couldn't, because there was no paper, and I wasn't familiar with the kind of printer that was being used. I didn't want to break it or something so I waited, forgot til I had just clocked out because I was feeling rushed, and was able to talk someone in the HR room to check my schedule. It did not show my name scheduled for the next day or the day after that. According to it, I wasn't scheduled until Wednesday. I visited my sister on Monday evening to help her with an issue on her computer. Decided to check and see if I couldn't get my sister to let me print screen my schedule and then I could take it home on my flash drive and print it on my computer. It said I was supposed to work Monday. So, when Wednesday came, I made sure to come early. I was nearly 45 minutes early. I had some coffee, read a bit of my book, and tried not to stress out. Between these messed up schedules causing absences, one honest mistake on my part, and being late due to traffic, I was getting close to the 3 absences limit given for 3 months. I had not been able to sleep the night prior, nor the one before that and had a very screwed up dream involving my literally getting burned at work.

My dream was prophetic. That very morning, when I went to speak to Mary, the assistant manager in charge of the front end, she said there was no way that my schedule changed, that I should have made sure that the information I was given was correct (I saw it with my own eyes) and that because of the attendence issues, I was being terminated.

It took a lot of mentally going over the consequences, to convince myself that I shouldn't go and find some way to end my life. It has only been a couple of days and I still find myself crying because I don't know what to do and feel as though because of this bad experience, I might not be able to find another job in the same type of setting. I loved being a cashier. It was fun and kept me busy. Yes my feet sometimes hurt after a long shift, but I wasn't going to bed exhausted either.

my mom has worked many years for Riverton Wyoming’s Wal-Mart. After 9 years (I may be off by a year or two) of working 8:00am to 5:00pm. before that she worked up front . She was told by her area manager, Johnny. That she would have to change her availability. She will not so he cut her down to one to two days a week. She is a full time worker, trained as a photo tech. they give her hours to a younger part-timer. Then they have the gall to say its not discrimination (may be the wal-mart Lawyers call it defacto discrimination) because Johnny didn’t use the word old. What's the phrase “ actions are louder then words.”? The part-timer even got to come in early on one of her days because there was no help— why was there no help? Because the full time person had the day off to “teach her a lesson " by Johnny maybe if he can make her use up her vacation and personal time to pay her bill then she will bend to the Wal-mart Philosophy apparently is that the older Generation are only good to be door greeters. The part-timer has limited availability and is in the toys! but she is much younger in age and experiance then my mom. I worked at the kmart aross the street did the same thing people started doing all there shopping at Wal-mart. Brandan-store manager must want to give the shoppers back to them. if he wants to get sales he and his team should get back to the basics and whats the three rules ones like respect the individual? better yet listen to the survey they failed

I have had the moneycard for about 1 year, , I can always reach customer service when I call, the only thing I dislike is the fact that to dispute a charge you have to write a letter to them, I had an unauthorized charge from an online merchant, there was a trial period, if you don't cancel during the trial period, you get charged the full amount for the product. I had cancelled before the trial period ended, the merchant still charged me, I was told bywalmart moneycard I had to write a letter to dispute the charge, I wrote the letter, they wrote me back saying that I needed to specify what the merchant said to me about the charge, there was no phone number listed with the charge, also, the company name was different then the one I cancelled with, I looked them up on line, and it was the same company using a different name. How am I to dispute with the merchant if there is no phone number listed for me to call?

i made transaction of $10:00 on facebook, it gave me what i needed and i should have $10:00 left, today it sent me a text message on my phone that my balance is 0. Please explain.

I will start this letter off saying I am not happy with my daughter has done, nore do I approve of what she did

However my daughter and I went shopping. My daughter wanted to look at the toys. After we met up again my eleven year old daughter was arrested for shoplifting aswe left the stor. I thought they were just arresting her because she was black. However she was actually shoplifting.

However here is where the unfair treatment is. If my daughter had been white they would never have suspected her. She would have gotton away with it.

The security had the nerve to tell me that they have been watching her for a few weeks because she was acting suspicious. I guess all blacks are suspicious in their eyes.

They lied to me and said that my daughter was trying to steal before. My daughter admitted this, however if my daughter had been white they would never have caught her in the first place because they would never suspect she would steal.

I have punished my daughter for this. However the fact that she is black is the major reason she was arrested. They would not have even looked at her if she was white.

She stole Barbie dolls and Polly Pockets for your information.

Julie
none, Missouri
U.S.A.

Walmart has security cameras and asset protection associates. They watch ANYONE who is behaving suspiciously or that has behaved suspiciously in the past. Color has nothing to do with it. I know quite a few white people, and not all of them are teenagers, that get followed around and watched by security in Walmart. Not everything is about race. If you act like you are guilty of something, people are going to keep an eye on you.

This is the most ###ed thing I've ever heard anyone say! LMAO Surely this has to be a joke!

I'll assume for a minute that you're being for real. I can assure you that stores can and DO monitor white people who they suspect of shoplifting. My pale as a ghost sister was arrested for shoplifting with her tan, but white, friend when she was a teenager. And we live in a community that is about 70% black. hahaha

Not all blacks act suspicious... Only black people who steal! :D

And by the way, I completely think racial profiling is a great way to deter crime. If I ran an airline, I would certainly watch people of Arab decent more closely than anyone else. It just makes sense.

Save the ### and moaning for an INNOCENT person who was arrested because they were black. Oh wait... Does that even happen? Wal Mart doesn't arrest people... The POLICE do. So who are you really complaining about here?

This complaint doesn't even make sense to me.

I don't think race has anything to do with the watching of shoplifters. The fact is your child was caught. If she would have gotten away with it at walmart, would you not have punished and told her it was okay. I come from a mixed world, I am white, but I have many blacks in my life. The blacks in my life don't blame anything on race. They know life if what you make of it, and any person can do anything they set their mind too. Whether it be stealing or studying to get into a good college. Quit pushing your self back with race.

i know it is not a excuss to smell the shampoos, but the fact of it was that the walmart employee grabed her by the arm and left marks on her. she is 9 years old and weighs 42 lbs, and this 56 year old 100+ pounds grabed her up. and like the other people said it is not because she is black or white, blacks just use that excuss oh its because im black, that way they dont have to pay for there actions, its a way out so they think

Stop using race as an issue and make your daughter accountable for the material fact here. She stole Barbie dolls and Polly Pockets- black, white, yellow, red, purple green, orange. I am so sick of this...stealing is stealing-there is NO justification for it. How are you going to excuse the real issue here- maybe it's because Mom is raising daughter and letting her off the hook because obviously everything can be blamed on race. JUST STOP! It's not going to help when she becomes an adult and faces real consequences for everything she does in life.

I just can't believe that some one would allow a 9 year old child to go into a store, and under the watchful eye of their guardian, take the caps off shampoo containers to smell them! Are companies going to have to shrink wrap shampoo now? I have never met a 9 year old involved in the process of chosing which shampoo to buy, if that was what she was doing. I think she was just doing what she wanted. Great lessons for the next generation! Total disregard. I don't want to purchase shampoo that had sombody's nose in it! Gross!

I don't shop at Wal-Mart because of their malicious practices of silencing their employees, who decide to stand up for themselves. Ex: Unionization.

I take my money and shop at Canadian based companies. Few exist, I know.

Wal-Mart is a disrespectful organization.

i was not being rude i was stating a fact. what had happened to me. and we are white i was also saying that color has nothing to do with it...it just bothers me when people go and take the easy way out and blame it on race. just like colors dont like being called the n word but they can call whites crackers all day long... im not raciest by any means but it is something that will never end. i get tired of hearing people say its because im this color when in fact it is because of the actions you take, not your color. people need to realize that.

Dear Julie,
I used to work for Wal- Mart, and when I was 13 got in trouble for shop lifting (funny, it was my friend who did not me, go figure). I can reassure you that it had nothing to do with your race. They have alot of cameras recording at all times, plus quite a few people watching them. Sometimes people get away with it, sometimes they do not. It depends on the number of workers, on the floor and watching the cameras, and on how the person is acting. There are obvious signs that the people watching the cameras are trained to watch for. Please look at this a good way. Obviously she is new at it, so she was caught. Thats good, and in my experience most people do it at one point in younge lives. Wal-Mart is very careful about training their employees to be non judgmental of... well, just about everything. The comment right before mine was rude. If you have a small child that is colored, then of course you would think that was the reason they were watching her. And that used to be the case. 20 years ago! Now, it has nothing to do with skin, dress, nor anything else superficial like that. The world has changed, and so have quite a few of us. And that number grows with each gereration born.

Are you sure it's not from the site peopleofwalmart.com? which is a site where a bunch of people post up random people shopping at walmart which is usually mostly posted by other customers.