SUBMIT A COMPLAINT

VVMvodacom

1
C Aug 14, 2018

3 weeks I have been trying to change my debit order date. 1st Call: Wednesday 25 July 2018: change my debit order date to the 5th(fifth) of each month, the male consultant did nothing. 2nd Call: Friday  27th July, sms I received stating my debit order will go of on the 31st July, the lady said she changed it but the debit order went of on the 31st July. 3rd August: Sms stating that my debit order will go of again on the 6th of August? 3rd Call: No luck, got a call this morning from a very clever, rude lady! She wanted to make sure VVM gets payment on the 15th!!! WT[censored] 

vodacom

Post your comment