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CB Concerts and Music Festivals Vivid Seats Tickets for wrong seatss
Vivid Seats

Vivid Seats review: Tickets for wrong seatss

J
Author of the review
8:24 am EDT
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I bought 3 tickets for a concert in Charlotte 6 months in advance to guarantee I would get an aisle seat ( have a contraption on leg that doesn't allow it to bend very far). I received the tickets two days before the concert for different seats (an "upgrade" they're calling it) in the middle of a row closer to the stage. Nice, but not acceptable. The ticket price of the "upgrade" is $200 LESS than what I paid for originall and I cannot get a refund of almost $600. WHY? This is a scam.

Recommendation: Don't buy from Vivid Seats!!

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  1. Vivid Seats Contacts

  2. Vivid Seats phone numbers
    +1 (833) 228-5143
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    Customer Service
    +1 (925) 206-3066
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    International
    +1 (312) 291-9966
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    +1 (866) 848-8499
    Click up if you have successfully reached Vivid Seats by calling +1 (866) 848-8499 phone number 0 0 users reported that they have successfully reached Vivid Seats by calling +1 (866) 848-8499 phone number Click down if you have unsuccessfully reached Vivid Seats by calling +1 (866) 848-8499 phone number 0 0 users reported that they have UNsuccessfully reached Vivid Seats by calling +1 (866) 848-8499 phone number
    Customer Support
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  3. Vivid Seats emails
  4. Vivid Seats address
    344 N Ogden Avenue 4th Floor, Chicago, Illinois, 60607, United States
  5. Vivid Seats social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2025
  7. View all Vivid Seats contacts
Vivid Seats Category
Vivid Seats is ranked 2 among 13 companies in the Concerts and Music Festivals category
#01 SeatGeek SeatGeek #02 Vivid Seats Vivid Seats #03 Tickpick Tickpick #04 EventTicketsCenter EventTicketsCenter #05 TicketsOnSale TicketsOnSale

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