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CB Concerts and Music Festivals Vivid Seats Do not use this company - they stoled $342.62 from me
Vivid Seats

Vivid Seats review: Do not use this company - they stoled $342.62 from me

H
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1:53 pm EDT
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I bought and paid for tickets to a Broadway show over a month ago. The date of the show is in three weeks. I received a message telling me to click on an address to get my tickets. When I clicked I got a message saying they are not available yet. I have spoken to Customer Service Live Chat three times but received NO HELP. They gave me a phone number to complain, but when I call I receive a recorded message telling me contact Live Chat and they hang up on me. Apparently I have no recourse!

Recommendation: USE ANOTHER COMPANY - THIS IS A SCAM!

Update by Harpist

I ordered and paid for tickets for a performance in September. Paid almost $350 in July. Received message telling me to click on a link and would get tickets but when I clicked, I got a message saying I did not have tickets. Contacted Live Chat 3 times to no avail. Asked for a phone number, but when I called got a recorded message saying to us Live Chat.

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  1. Vivid Seats Contacts

  2. Vivid Seats phone numbers
    +1 (833) 228-5143
    +1 (833) 228-5143
    Click up if you have successfully reached Vivid Seats by calling +1 (833) 228-5143 phone number 0 0 users reported that they have successfully reached Vivid Seats by calling +1 (833) 228-5143 phone number Click down if you have unsuccessfully reached Vivid Seats by calling +1 (833) 228-5143 phone number 0 0 users reported that they have UNsuccessfully reached Vivid Seats by calling +1 (833) 228-5143 phone number
    Customer Service
    +1 (925) 206-3066
    +1 (925) 206-3066
    Click up if you have successfully reached Vivid Seats by calling +1 (925) 206-3066 phone number 0 0 users reported that they have successfully reached Vivid Seats by calling +1 (925) 206-3066 phone number Click down if you have unsuccessfully reached Vivid Seats by calling +1 (925) 206-3066 phone number 0 0 users reported that they have UNsuccessfully reached Vivid Seats by calling +1 (925) 206-3066 phone number
    International
    +1 (312) 291-9966
    +1 (312) 291-9966
    Click up if you have successfully reached Vivid Seats by calling +1 (312) 291-9966 phone number 0 0 users reported that they have successfully reached Vivid Seats by calling +1 (312) 291-9966 phone number Click down if you have unsuccessfully reached Vivid Seats by calling +1 (312) 291-9966 phone number 0 0 users reported that they have UNsuccessfully reached Vivid Seats by calling +1 (312) 291-9966 phone number
    +1 (866) 848-8499
    +1 (866) 848-8499
    Click up if you have successfully reached Vivid Seats by calling +1 (866) 848-8499 phone number 0 0 users reported that they have successfully reached Vivid Seats by calling +1 (866) 848-8499 phone number Click down if you have unsuccessfully reached Vivid Seats by calling +1 (866) 848-8499 phone number 0 0 users reported that they have UNsuccessfully reached Vivid Seats by calling +1 (866) 848-8499 phone number
    Customer Support
    More phone numbers
  3. Vivid Seats emails
  4. Vivid Seats address
    344 N Ogden Avenue 4th Floor, Chicago, Illinois, 60607, United States
  5. Vivid Seats social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 11, 2025
  7. View all Vivid Seats contacts
Vivid Seats Category
Vivid Seats is ranked 2 among 13 companies in the Concerts and Music Festivals category
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