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Vivere Salon review: Hair perm

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10:27 pm EST
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I had my perm done Dec. 9th at your salon. I was quoted for a price of 4500, for that price I thought the service would be exceptional but I was wrong.

Salon has incomplete accessories. No Ear cover, this is very basic in a salon and yet I dont have it on my ear, chemical lotion even got dropped on both my ears. No visor to protect my eyes from droppings, my eyes is teary throughout the process. The smell of the perm lotion is awful and rancid, had breathing issues when I got home.

Also, my hair was detangled with a pin tail comb. Note that my perm has been completed already, and this is when they are applying the treatment cream, my hair roots and head crown are brittled and no locks.

Also, I was not informed of the additional amount. It was only 4500 quoted price after that it went up to 7100, the receipt has no breakdown of what particular service it's for. Feels like I got ripped off.

Also, there's no diffuser. I went out of the salon halfwet hair, it was blow dried. There is a small amount of cream placed on my hair, but when my hair dried up its so frizzy.

If your salon or your stylist has no expertise with curlies just say it upfront to customers, such a wasted money.. Not happy with the service.

Desired outcome: Refix the frizz and locks on other branch. Please advised of the chemical brand being used as it caused me breathing issues and teary eyes.

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