ViP Kars
reviews and complaints

vip kars is not good. they sold me a car but no title. not professional at all.

vip kars is the worst place to buy a car from. they don't care if the car is messed up as long as they get paid. the old man, will, is a liar and a snake. i wouldn't give them even one star.

I got a *** Corolla (2017) from VIP Kars and the customer service and sales rep were good. But, I'm bummed out and regret buying it because it needed big repairs already and I only had it for 9 months. I had to fix a body control module in Jan and an engine control module in Feb. I got a warranty when I bought it, but it didn't cover the body control module. I should have just got a new car and not be in this mess. This car has issues with the electrics and mechanics and it's only 5 years old.

I went to ViP Kars and they got a sister place called Smart Auto Finance at ***. I got a 2020 Ram 1500 from them and I asked two different people four times if the truck had been in an accident and they said no. I asked so many times because they told me they changed parts on the front of the truck and painted it again. When I had the truck checked out, there was big damage to the frame on the front of the truck. It showed where it got bent back into place and there were cracks and breaks in the frame. They only agreed to take the truck back and give me my money back and cancel the loan after I threatened to sue them for fraud.

I got a *** Versa 2021 from this place and paid almost 20k cash (a check they cashed in a couple of days). When I took the car home, 2 lights came off in the panel, one said the car needed air and the other I didn't know what meant so I took it to the *** dealer near home to get it checked and they told me the front sensor was broken and poorly installed. When I bought the car, they sold it to me with a clean CarFax report and the salesman swore that was the cleanest and most reliable car in the whole lot. He turned out to be a liar because I asked him a dozen of times if the car had any accident that didn't show in CarFax and he said no. The *** dealer confirmed the car had a collision and it was poorly repaired. I complained with the salesman, demanded to talk to the owner and he said that guy has never spoken to a customer ever in years and the only thing he could do is get his "mechanic" check the car. I ordered the part from *** and I ended up paying $1350 extra to the 20k I already paid to VipKars. The salesman and his associates didn't wanna take responsibility saying that they were not aware of any damages. Do you guys honestly believe a car dealer will sell you a used car without knowing it was repaired because of an accident? He lied straight to my face all the time. I even told him I should get a lawyer and *** them for making me sign a sale contract under false pretenses to what he replied "do whatever you want to do". Guys save yourself time, money and headaches; do not deal with these scammers. Karma will get you eventually.

I bought a car from ViP Kars and soon after, bugs started crawling out. They said they'd fix it, so I let them. But when I got the car back, even more bugs appeared. I texted them that same night saying I'd return the car. The next day, *** said he'd talk to the boss and call me back. But I haven't heard anything and I've called a bunch of times. I even left messages for *** but no response. This dealership seems sketchy. I just want to give back the car and get my money back.