VetFriends

I recently made a purchase on VetFriends.com for some Christmas gifts. The website said that my order would be shipped before Christmas, which was great news for me. However, I was disappointed to find out that my order had not been sent even after the holiday season had passed. I decided to reach out to their customer service team to inquire about the status of my order.

Unfortunately, the customer service representative I spoke with was not very helpful. In fact, she was quite rude to me. She even went as far as to say that she would cancel my order altogether. I was shocked and frustrated by her behavior. I asked her for information on how to return the items I had ordered, but she cancelled my order and issued me store credit instead.

To make matters worse, I still hadn't received my order two weeks after I had initially placed it. This was very disheartening, especially since VetFriends.com claims to represent military service men and women. I was left feeling like this website might be a scam.

Overall, I was very disappointed with my experience on VetFriends.com. The website promised to ship my order before Christmas, but failed to do so. The customer service representative I spoke with was rude and unhelpful, and my order still hadn't arrived weeks after I had placed it. I would not recommend this website to anyone looking to purchase gifts for their loved ones.

I gotta say, I'm pretty bummed out about my experience with VetFriends. I ordered a shirt that was supposed to be black, but when it arrived it was more of a weird greenish-grey color. Not what I was expecting at all. So I called up customer service to see if I could get it replaced with the right color. But instead of being helpful, the person on the phone just told me that's the color it comes in and if I don't like it, tough luck. Not cool, man.

To make matters worse, they said they would only refund the price of the shirt and the original shipping, and I would have to pay to send it back. That's just not good customer service, you know? If they had advertised the color correctly in the first place, I wouldn't have had to go through all this trouble.

Overall, I'm pretty disappointed with VetFriends. The quality of the product wasn't great and the customer service was even worse. I wouldn't recommend them to anyone.

At first, I was a bit skeptical about VetFriends (vetfriends.com) due to some negative reviews I had read. However, I decided to give it a try and signed up for a one-year membership. Unfortunately, as my membership was about to expire, they automatically renewed it without my consent and charged my bank account. I was not happy about this and tried to cancel my membership to stop the charges, but it seemed like a never-ending process.

I tried to contact them through their online platform, but I didn't receive any response. Then, I decided to send them an email, but still no response. I was starting to get frustrated and wondered what kind of operation they were running.

In the end, I didn't get my money refunded, and I felt like I had been scammed. It was a disappointing experience, and I wouldn't recommend VetFriends to anyone.

It's essential to be cautious when dealing with online companies, especially when it comes to your money. I learned my lesson the hard way, and I hope others can learn from my experience.

As the saying goes, "A wise man knows it, and a fool won't listen." Don't be a fool and stay away from VetFriends if you know what's good for you.

I gotta say, I ain't too happy with my experience with VetFriends. I placed an order way back on May 7th, and they charged me right away. But then, almost a whole week later, they finally got around to telling me that they didn't even have the dang product I ordered! What a waste of my time and money.

So, they offered me store credit instead of giving me my money back. But I wasn't gonna let them off the hook that easy. I made a fuss, and finally they said they'd give me a full refund. But guess what? It's now June 14th, and I still ain't seen a penny of that refund. And get this - when I try to look up my order, it says it's "completed"! How can it be completed when I ain't got no product and no refund?!

And don't even get me started on their customer service. Every time I call, they just tell me to email them. Like, seriously? Can't they just pick up the dang phone and talk to me like a human being? It's like they don't even care about their customers.

Overall, I gotta say I'm pretty disappointed with VetFriends. They need to get their act together and start treating their customers better. Ain't nobody got time for this kind of nonsense.

I was really excited to order a C-130 Air Force Cap from VetFriends on September 8, 2017. It's been a while since I've had a new cap and I was looking forward to showing off my Air Force pride. However, it's now September 23, 2017 and still no cap. I've tried calling VetFriends, but all I get is a message telling me to leave a message. I've left a few messages, but haven't heard back. I also sent them two emails, but they told me to give them two business days to respond and it's been way longer than that.

I'm really disappointed in VetFriends. I thought they would be a company that cares about veterans, but it seems like they don't care about their customers at all. I've even made a complaint to the Better Business Bureau in Columbia, but I haven't heard back from them either.

I don't want anyone else to end up like me and lose their hard-earned money. If you're a veteran looking to buy something from a company that cares about you, I suggest you look elsewhere. VetFriends may be well "cloaked," but they don't seem to care about their customers.

I gotta say, VetFriends ain't exactly what I thought it was gonna be. I mean, I paid my hard-earned cash and what did I get? Nada. Zilch. Zero. I tried emailing them, but it's like my messages are going into a black hole. And don't even get me started on trying to call them. It's like they don't even have a real phone number.

I ain't the only one who's had problems with these guys. I heard from a buddy of mine that they've been scamming other veterans too. That's just low, man. Real low. I mean, we served our country and this is how they treat us? It's a disgrace.

I finally had enough and filed a complaint with the Better Business Bureau. I ain't gonna let them get away with this. They promised me something and they didn't deliver. That's just plain wrong.

I just want my money back, you know? Is that too much to ask? I don't want some stupid credit or anything like that. I want a check that I can take to the bank and deposit. That's it.

So, if you're thinking about using VetFriends, my advice to you is don't. Save your money and find another way to connect with your fellow veterans. These guys ain't worth it.

I recently made a purchase on VetFriends.com for a total of $80.00. I was really excited to receive my items, but after two weeks of waiting, I still hadn't received anything. I decided to give the company a call to see what was going on. To my surprise, they told me that the Post Office was unable to deliver to a UPS Facility Post Office Box in Alexandria VA. I was really disappointed and frustrated because the company had promised a delivery time of 1-7 days.

I was really hoping for some kind of notification or tracking number, but I didn't receive anything. I understand that VetFriends.com is a company that tries to serve the needs of veterans, but I was really disappointed with the customer service. I decided to cancel my order and I don't think I will be purchasing anything from this company again.

Overall, I think VetFriends.com has a lot of potential, but they need to work on their customer service and delivery process. It's really important to keep customers informed and up-to-date on their orders, especially when they're spending a significant amount of money. I hope that the company takes this feedback into consideration and makes some improvements in the future.

Sincerely,

Rodger O Young

I recently had an experience with VetFriends (vetfriends.com) that left me feeling frustrated and disappointed. I decided to order through PayPal, as I always do for security and shipping purposes. Unfortunately, I never received my order and had to go through the hassle of calling their customer service line. I was put on hold for what felt like an eternity, and when I finally got through, I was met with unhelpful responses.

I also tried emailing and messaging through PayPal, but was told that I was the problem and that I hadn't actually sent any emails (even though I had sent 11!). It was frustrating to feel like I was being blamed for something that wasn't my fault. I have to admit, I was pretty angry and felt like I was being attacked by the customer service representative, who seemed to think that I was lying about my attempts to contact them.

I can't help but wonder if they're using the free search to build a customer list, rather than actually caring about veterans or providing good customer service. It's a shame, because I really wanted to support a company that was dedicated to helping veterans. In the end, PayPal saved my butt and I was able to get my money back.

Overall, I wouldn't recommend this site to anyone. It's a shame that they don't seem to care about their customers or providing good service. If you're looking for a site that actually cares about veterans and provides good customer service, I suggest looking elsewhere. Good luck with this site, "Hoorah".

Don't waste your precious time and energy dealing with VetFriends. I had a terrible experience with them recently. I cancelled my order on the same day, but they still charged my credit card. These so-called Vet "Friends" are not very friendly at all! To make matters worse, they sent me an email telling me to contact their administrator if I had any issues with my order. But they didn't provide an email address or phone number. Can you believe that? They expect me to do all the research myself! And to top it off, they didn't even bother returning my phone messages.

I tried to discuss my order with them, but they completely ignored me. So, I had no other choice but to start a "charge dispute" through my credit card company. It's really frustrating when you have to deal with a company that doesn't care about its customers. I would not recommend VetFriends to anyone. They are not worth your time or money.

In conclusion, if you're looking for a company that values its customers and provides excellent service, look elsewhere. VetFriends is not the company for you. They are unprofessional, unresponsive, and just plain rude. Save yourself the headache and find a company that actually cares about its customers.

I gotta say, I'm pretty disappointed with VetFriends. I was really excited to join and reconnect with some old military buddies, but things just didn't go as planned. First off, they charged my credit card for the wrong membership - like, what the heck? And then when they finally did send me my membership, it had the wrong name on it. I mean, come on, how hard is it to get someone's name right?

So I asked for a refund, but did I get it? Nope. Nada. Zilch. And after reading some of these reviews, I'm starting to think I'm not the only one. It's really frustrating, because I was hoping to use this site to find some old friends and maybe even attend some reunions. But now I'm starting to wonder if it's even worth it.

Honestly, I'm thinking about contacting the national Veterans VFW to let them know about this. I mean, if these guys are scamming people out of their money, then that's just not right. And I've got the supporting mail to prove it - if they need it, I'll be happy to provide it.

All in all, I'd say that VetFriends is a pretty big letdown. I was hoping for a lot more, but it seems like they just can't get their act together. If you're thinking about joining, I'd say proceed with caution. Maybe try reaching out to some old friends on social media first - it might save you some time and money in the long run.

I would like to stop the auto pay that is taken from my checking account! I have tried calling and email and no one responds. $9.97 is taken out of our checking account each month! My husband no longer pays the bills and I did not see this until recently. I have called numerous times and been put on hold and been disconnected. I emailed them and got no response.

I have been billed $9.97 on my debit card for the past three months for ? I contacted the company and got no answer (both phone and email I have no idea what my debit card if being charged for. I have tried to resolve this with the company and have had no results. I am on disability and have limited income so the money they are taking from my card is very important to me. I do not know how they got my card # but I do know that I did not receive anything from this company in the past three months in which I am being billed for.

Ordered Veteran Decal with US Air force Veteran. Received a generic Decal. Have repeated try to contact firm for solution with no respond tocomplaing. I ordered decals from firm some time ago, On 7/27 l received a package with a receipt for my order with the correct decal printed on the receipt but generic Veteran decal inside, I immediately try to contact firm by phone at [protected]. Was put on hold and repeatedly disconnected. I contact their customer support and left two complain asking to be contacted for resolution to their problem. Was told next available rep,.would call. So far no contact.

Earlier this year Feb or March I placed an order from Vet Friends for an Aviation DVD set.($43). I was sent a reply that it had been sold out. After I was told this item would no longer be available, they would keep my $43 on account for my next order.Just mention order # ***. I have NO plans to ever order from Vet Friends again! Over the past 2 months I have contacted customer ***@VetFriends.com requesting my money be returned. I have supplied my e mail address and phone number as a contact. Nothing. I have tried the phone number [protected] to no avail. I would like to have my on acct. money returned. Thanks

I ordered two caps in March , P.O. shows delivered but I did not receive them. I contacted Vetfriends and they just Harass me. No delivery or comp. I ordered two caps in March and awaited delivery, I waited extra time to allow for Covid 19 concerns and slowed delivery. According to the old P.O. My packages were delivered but never received here and VetFriends will not replace the order though they have been paid in full. All I get from them is harassment and accusations and no real action to either refund or replace, even though they have a 100% guarantee to service and sales. As a veteran I feel they are stealing from me.

Item has never shipped and no return call after 12 phone calls and 2 emails I ordered a keychain from vetfriends and waited 5 days for it to ship. I ordered the same item from a different company and it shipped the following day so I tried to email vetfriends to cancel the order but it was saying it was an invalid email address. I found their phone number and called 4 times 6/10 with no return phone call. Called another 8 times in the next two days as well as another email I finally found that worked for them. I still have yet to speak to somebody to cancel the order and get my money back even though the item still hasn't shipped as of 6/12

I ordered a shirt on July 21st. Order number XXXXXX. My credit card was debited. I have been trying to cancel the order with no response. I ordered a shirt on 7/21. I sent their support dept to cancel the order the next day and received a email from Zendesk giving me a request number XXXXXX and someone would contact me. It's been over a week and no one has contacted me. I have emailed their support email 3 times with no response. I have been calling for over a week and get the same message that all agents are busy, please wait. After the third such message they hang up. My credit card has been debited for the amount charged. I just wanted to cancel my order since it was going to take over three to four weeks to ship.

. I placed an order on May 13 and until the present time I have not received my them. I placed an order on May 13, my debit card was charged on May 14, but until the present time I've not received them. I have emailed them 2 times to inquire but I have not gotten even just a courtesy message that they received my inquiry. A have also been calling but I am alway being put on hold and get disconnected. This prompted me to file a complaint. the following is the initial status of my order upon ordering: Order Number: XXXXXX Order Date: May 13 Order Status: Under Processing This is the status of my credit card being charged: $47.62Transaction date May 13 Posted date May 14 Merchant infoVETFRIENDSCOM(800) 975-1618DescriptionVETFRIENDS.COM, LLC [protected] SC 05/13Also known asVETFRIENDSCOM. Thank you.

I received 2 caps from vetfriends my previous order my caps were made in Vietnam these 2 new caps are NOT a MAN size caps they are much smaller in siz My caps were made in China in this day and age i do Not want to receive Nothing made in China because of the VIRUS that in China.So i need this company to send me the same model caps i order but made in Vietnam there are wherr my previous caps are made from.The China caps are much smaller i guest less materials use mean more caps made .I want a Man size caps these caps made in China are for children heads again a VIRUS IN CHINA send me nothing from China.Anothet question why we veterans ordering caps from Vietnam and China .Whats wrong with MADE IN USA?Labor cost to much? Better for profit line or is Vetfriends a nonprofit organization? My name and address *** road Montgomery Alabama 36117

Your login / password system DOES NOT WORK, I have tried numerous times to change my password. The system tells it has been changed but it has not I have tried MANY times to act on your offer of lifetime membership. I use the email as the email indicates. It sends me a password change email. I click on the link and put in a new password, with verification. I click to send it. I then try login with my User ID ( email). Enter the just changed password, send and I get the error screen that says user ID. or password are wrong. I try again, same response. I Em not using the wrong information. I have done this at least 10 times, new password each time. The system still will not let me in. This is frustrating and unprofessional on your part. I want to do the lifetime membership at the discounted rate, AS THE EMAIL OFFERS! But I can not because the system is messed up. Please help me.