Caliber Home Loans’s earns a 2.6-star rating from 0 reviews and 55 complaints, showing that the majority of homebuyers are somewhat satisfied with lending services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
mortgage
We recently closed with Calibur on a refinance. We were scheduled to receive our money from the refi on December 23 as stated in the contract. I called our mortgage lender Nick who says the funds wer released but the bank may be holding the funds. I checked with my bank this morning and they have no funds pending. The 16k we were expecting was going to help finish our Christmas. We are not happy about this delay. We followed our part contract.
unethical behaviour
Your servicing company Caliber Home Loans is dishonest. This company is a nightmare. They use fraudulent tactics to take money and foreclose. They will send your checks back and get you so far behind on your payments that they foreclose. We paid a large sum of money to stop the foreclosure and set up electronic payments. Now they are saying our bank declined the payment and adding over $600 for late fees. We called the bank, they never submitted the payment to them. This company needs to be shut down!
Caliber home loans was totally inept and clueless when processing our loan. so many errors were created by the processor and consultant, causing our closing to constantly be rescheduled and application expired (changed - address, tax and bank info, relatives info?, etc.). we had sent wire transfer of our closing funds and finally received this email "everything just came in. what is a good time to close? the title company doesn’t have 4pm available, so they’re going to be reaching out to everyone to pick an ideal time later this afternoon. caliber home loans, matthew r. edwards, loan consultant" I arrived first at the title co. and everyone was ready and waiting except caliber.
We never closed! our realtor notified us - the lender had cancelled.
We had canceled our rental lease and had shown the house. the movers were scheduled the very same weekend! luckily, the house had not been rented.
Our next loan co. fairway, was terrific - we closed on time.
Fraudulent fees and interest
I purchased a home in 1995 for 49, 000 and paid 5, 000 cash up front. C.I.T. financed it for 9.4900 percent for 20 years at 495.50 a month. They sold to Veriquest which is now Caliber Homes. My note was to pay off Nov. 15, 2015. Now they tell me that I owe them 18, 800.00 for intrest and fees on what they describe as misc. fees, but they can't tell me what fees nor have they ever in 20 years sent me any notices for any fees or misc.. etc. Needless to say they started out saying my note was a balloon note, but retracted when they realized that i had never signed any balloon note. They also say they can't find the records for all my payments for the last 20 years, but I do have proof of all payments. Caliber is not wanting to releasse my house to me even though I have paid for 20 years on a 44, 400. which they charged me 53, 000. initally ? with a total of over 170, 000. paid to them and they still want 18, 000. plus but can't tell me why ? Everything they have done so far is illegal, putting all my money in their pocket and calling it interest and nothing paid on principal. What do I do?
Except for the amount (which was higher loan) - this story is almost exactly like mine. Did you ever get any help? Did you see this thread? (Vericrest Financial — Complete Scam, broke laws)
This procedure shouldn't take so much time
It was our second mortgage and we knew how to deal with the company Caliber Home [protected]@ns. We gave all details and told about our income, but after some communication with the agent, we found out that she knew nothing about the process. When we last time contacted them, the rep told us to wait for the phone call. Time went and we didn’t get the confirmation. It shouldn’t take some much time. They are unprofessional.
Loan Servicing Loan Fraud
TO THE PEOPLE, FOR THE PEOPLE, AND WE AS THE PEOPLE:
PLEASE TAKE NOTICE, that Vericrest Financial, hereinafter, also referred to as "Caliber Home Loans, Inc", is and was; and will be, one or the same DEBT BUYER SCAVENGERS. Regardless of how many times their front business name changes; they cannot change their true PATTERNS and ULTERIOR MOTIVES. Both Vericrest Financial, or Caliber Home Loans, Inc. Are Self Appointed Nominee’s. Do not hesitate in commencing your action for their violation of your rights. Sue them in Federal Court; do not spend your time running around dealing with Vericrest Financial, or Caliber Home Loans, Inc. Intentional, willful, malicious, action against. You are dealing with HIGH-PROFILE CROOKS, and experience BANDITS. Finally, for the record, "SUE" the Principal, the Agents, their Affiliates, their Business Counterparts, their Corporate Partners, Jointly and Severely, each and every one in their, natural personal capacities. Your, complaint will look like a wedding invitation.
Sincerely,
Mr. Milo, Pelaron:
A Borrower of Chase Home Loans:
P.S. I' m already suing these [###] in District Court, along with their attorneys;
The complaint has been investigated and resolved to the customer’s satisfaction.
Caliper is the worst! They adjusted my mortgage with no notice, then held my payments and charged a late fee, then lied about reversing the late fee and applying it to the escrow shortage, then adjusted my mortgage again! Twice in 1 year, and the game began again. I have had tons of trouble getting a hold of someone, then apparently they just lie to get me off the phone. I am at my wits end dealing with this ridiculous mortgage company. I don't feel it is fair, as I had no say in the selling of my mortgage from Chase, which they sold to avoid giving me a mortgage adjustment during the housing crises, as I was prime candidate for an adjustment, being a single mom who had lost her job. Instead they sold it to Caliper, who wouldn't even talk about a mortgage adjustment. I want my money back!
Good afternoon Milo Pilaron, helpsuescumbags and StressOutMom;
I can certainly understand your frustration with Vericrest Financial or Caliber Home Loans (they are one in the same) as I have had much involvement with them in restructuring debt. Our success in achieving desired results stems from our proprietary strategic business negotiation tactics to include uncovering lender and servicer violations while simultaneously challenging the debt from every angle. My firm is great at it!
In answer to your issue @StressOutMom I would draft a letter with all the necessary supporting documentation to substantiate your claim and send it to Chase but copy it to Caliber Home Loans (state that you are coping each party in the letter). They have to respond to your inquiry (it's called a qualified written request) within 5 days from your correspondence with how you rectify the issue. If they fail to respond, contact the CFPB and explain that your rights have been violated!
I would be happy to elaborate for you as we always offer free consultation until we can determine if we can assist you to include contacting Caliber Home Loans for you for free to uncover the options that exist for you in this situation. You can reach me via email at Dana at ConsultingEND dot com or via the web at ConsultingEND dot com. I have had the pleasure of restructuring millions of dollars in debt and helping hundreds of homeowners...my firm is exceptional at what we do!
Every new beginning comes from some other beginning's END
Dana Shafman
Managing Member
END Consulting
[protected] Ext 101
Dana@ConsultingEND.com
www.ConsultingEND dot com
I have been having a problem with them since my loan was transferred from Chase. Apparently, they took a payment I process with them and reversed it. According to Caliber Home Loans, it was to pay a balance due to Chase. I called Chase and was told nothing was owed to them and they would not accept 3rd party payments. If in fact I had an outstanding balance they would of contacted me themselves. Unfortunately, I am having a hard time trying to find out where that payment went. Someone needs to get seriously involved investigating this company.
Caliber / Vericrest are scams we have found out now there are new magical fees that put our account in a large pass due balance we need lawyer to sue the ### also they are a rip off to the hard working people.The BBB needs to go and investigate this company, they should rate them an F.
LIARS
On October 2012 we were hit w/ hurricane Sandy.our area was declared a state of emergency .. i called Vericrest because we had lost some windows and i wanted to see if i could defer Novembers payment, so i got a rep on the line and she said oh yes go ahead get your windows fixed and we will defer your payment for November .. i was like great.. mean while they were holding a check in the lost draft dept on a roof repair of 15, 000.00 i have tried everyone i knew contractor wise to repair the house for the amount of money that they gave me ( ins company) but found out no one would touch the job for that amount, so it was decided that my husband who is and architect and a carpenter would do the job, also it was winter and the money would come in handy to pay the mortgage .. well vericrest told us because we didn't make the payment in November we were behind and they would not release the funds they have been holding since hurricane ISSABELL! they just will not give us the money to fix the house now we are three months behind and they added fees to the amount due that is twice the amount of one loan payment so now its nearly I'mpossible to catch up..the rep call and harass me and tell me I'm irresponsible for letting the payments laps, but when your unemployed its kind of hard to make a payment ! so now we scrapped together with the help of income taxes and my parents the outrageous fee to save a house that isn't even worth half of what we paid for it and we still have a leaking roof ... and no money :( i hate you vericrest financial !
The complaint has been investigated and resolved to the customer’s satisfaction.
I have sent insurance verification i have had thru Gmac for the past 5 years. They keep threatening me to charge me for their insurance. This is a con. Vericrest Financial should be stopped this fraudulent practice. My next stop is the Nys attorney General.
A lawyer wants to help you
Ask for
Michelle
Atkinson, Andelson, Loya, Ruud & Romo
20 Pacifica, Suite 400, Irvine, California 92618
Main [protected]
First off I would contact the Better Business Bureau(Website) in fact when you have any problems with any business report it to the BBB, they have 101 complaints against them(Vericrest) there, you can even see some of the complaints against them there. The BBB as they are called will get Vericrest to help you. Those other people who complained to them got results. Also I used the BBB cause I discontinued my Cable and took every thing back and they kept taking money out to pay it even though I discontinued. Some of the bad results when you sign up for automatic payment. Well the BBB did a great job with my problem. We also got sold to Vericrest all because we applied for a loan modification(denied twice) with Chase Bank. Are you even sure Vericrest holds the note on your property? Freddie Mac holds ours yet our servicer is Vericrest now. We are behind a month cause we got a call from a place that does Loan Modification we were told to with hold 2 months and the guy never really called us back I complained To New faith outreach and they set us up with someone else after they made us pay them one payment of the money we with held as they told us. Now I have to report them to get our money back. If I ever have problems with them I will go straight to the BBB, cause they get results
site always down when payment due
Every month when my mortgage payment is due, their site is down. Even when trying to call to make payment, the system will only let me pay on one loan even though our mortgage is in two separate loans. I have noticed this is beginning to be a trend with many banks websites, when credit card payments and loans are due. They make it as hard as possible to make the payment so they can bump up late fees.
The complaint has been investigated and resolved to the customer’s satisfaction.
Not responding to give my Loan number
I received the letter from SP Servicing Inc about that my new loan servicing company would be Vericrest Financial, Inc from December 1, 2012 and I should contact them for making payments for my loan. SINCE then I have been calling them and spoke to numerous representatives and even left messages to their Supervisor CHRIS @ ext. 2813 to get my new account number so I can set up making payments BUT till date they have not provided me the new number and says if you are late then you have to pay Late fee also which shows that they have pre-decided to charge/dupe or deceive their customer with late fee money.
SO IS THEIR ANY WAY TO GET HELP FROM SOMEWHERE WITHOUT PAYING LATE FEE AND HURTING MY CLEAN CRIDET HISTORY...SO NEED HELP OR ADVISE
Thanks
Nirmal Jain
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
Our loan was sold to Vericrest Financial by BoA. Vericrest sent us a letter stating that $2, 249.50 in extra fees had been tacked onto my loan balance! Do NOT ever do business with this company. They are scammers. Not legitimate at all.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi,
My name is Sarah, I am posting this reply for you because saw the multitude of comments replies about Vericrest Financial INC being involved with various mortgage companies and frauds. I work for a company that deals with these types of situations. Vericrest Financial INC has been one of the names that has been coming up a whole lot lately. It seems they are involved with a ton of fraudulent loans.
We will be able to advise, consult and educate you. You may be able to receive the compensation you deserve due to the negligence of the lenders involved. it is your obligation to yourself to use your last means of defense to get to the truth of this matter. Once you provide evidence that they have been collecting on your property illegally you can void the deed of trust.
When and/if your property is being foreclosed on one of the things we do offer is a packet for a Stay of Execution which has stopped at least two of our clients from losing their homes until we were able to finish the investigation for them.
Please get into contact with myself or the company as soon as possible to see what we can do to help you with this. Trust me its worth it. I would encourage you and anyone who has contacted you to get in touch with us ASAP.
Below I will leave a brief explanation of what we do and all the contact numbers along with the facebook page and website. I also have an email newsletter and PDF for you to review if you wish to review them send me an email and I will get them both to you.
Sincerly,
Sarah Shepard
Our corporate mission is to provide best industry forensic loan audit services being recognized as the industry's “gold standard” known for integrity and transparency. ADP’s highest priority is to become the leading audit service provider while facilitating an industry need for additional services assisting the legal profession in its ongoing quest to uncover errors and misrepresentations in legal documentation.
The primary goal is to provide the finest and most comprehensive suite of products and services in the business. ADP, reviews each file to ensure compliance with respect to investor and regulatory requirements along with sound responsible underwriting that ensure closing decisions were appropriately enacted.
A forensic loan audit looks at loan documents for miscalculations, and it requires performing thorough investigations to determine if the loan terms are accurate, truthful and meet requirements of the applicable federal statutes.
These regulations include the Truth in Lending Act, the Home Ownership and Equity Protection Act, and the Real Estate Settlement Procedures Act (RESPA).
Here are the website and Facebook links: Contact Numbers:
Our Toll Free number
http://ameridocsprocess.com/ [protected]
https://www.facebook.com/ameridocsprocess?ref=hl
Personal Cell Number:
[protected]
Here is the Link to the interactive PDF:
http://ameridocsprocess.com/sarah.php
Feel Free to email me@:
ahradiollc@hotmail.com
or
AmeriDocsProcess@gmail.com
Same thing happened to my mother. We had to come up with over $5k in a week or they were going to auction her house. People actually came to her door and asked if they could look inside before the auction.
This is in Missouri - Happened in May 2013
We were told if they didn't get their money by "Monday" there was nothing they could do. We managed to scrape up the "casH" as that is all they would take by Monday, but they didn't remove the foreclosure for 2-weeks. I contacted the Attorney General in Missouri but nothing ever came of it. We are currently looking for a new mortgage company! DO NOT GET TANGLED UP WITH VERICREST.
My question: How can they stay in business?
Complete Scam, broke laws
I worked for that horrible place and finally quit. They break so many laws that I was actually afraid of getting a lawsuit myself. They force employees to act like robots and not help people - they monitor how we talk to people and if we're too long on the phone trying to help someone, we got penalized for it. Employees take pay cuts, cuts in hours, bonuses, days off - yes they scam their employees too, not only consumers. Check all your foreclosure/repo paperwork; they made a huge mistake in 2009 during the CIT conversion and there were a LOT of homes, mobile homes, RV's, boats, etc. that were repossessed without following the necessary procedures/laws (letters, notifications, etc). Don't walk, RUN away from this lender!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been fighting with this company for years - I just paid off my loan (about 48, 000 when I add in interest more than I should have) - I would really love to hear from the initiator of this post - I sent a private message - I'm not done - I'm not quitting - they think we will just go away because it's such a beating...if ANYONE has got this resolved - PLEASE message me!
Both Vericrest and Caliber Home Loans are the same firm. They are classified as non bank mortgage servicers ~ giant collection agencies. We have been very successful in battling unscrupulous firms just like Caliber Home Loans. Fee free to review our success stories ~ http://thefreshstartfirm.com/success-stories or call 877.297.7011 for free advice.
citi financial sold a unsecured loan to vericrest/cit group turned 2nd mortgage. Falsified documents and signatures.Signatures are exact on different documents. Who writes the exact same 10 times plus on different documents.Thet are crooks and i refuse to pay them. They are the trustees on my 1st and only and the fradulent second mortgage
Working with Caliber Home Loans was a complete debacle. I had a new hire who didn't know what he was doing. There should have been oversight.
Working with Caliber Home Loans has been an absolute nightmare. I was purchasing a townhome from this lender. The agent assigned to me lied to me from the start. He was going to get me a lower interest rate than another home loan co. NOT SO. Actually it ended up being higher. The agent had no idea what he was doing. When I gave him all of my documents, I asked if there was going to be an issue with my income. He assured me there were no problems. Four days before closure, I was informed they needed more documentation and my income was an issue. My agent was fired or "resigned" 1 day before the closing. At that time, the company asked documentation that I had already provided. Apparently, my agent misplaced numerous documents. They also wanted me to give them $5000 more for the down payment. I was not willing to provide them with more documents nor more cash. I lost my $1000 earnest money because we couldn't close on the 27th. I paid $400 for a new appraisal. If Steve had bothered to look at my income ratio, there shouldn't have been a new appraisal because I would not have qualified. I gave the agent my debit card to pay for it. When I pulled up my bank account on August 23rd, they had debited another $50 my account without my permission. When I questioned my agent, he explained it was expedite my appraisal. I believe it is illegal to try and jump ahead of other buyers to get appraisal services. I canalled my account out of concern they would debit another bogus fee.
There was an executive assistant who tried to salvage the mess...she was helpful. However, due to the lies and lack of communication I had no trust they could accomplish anything they stated they would.
DO NOT enter into a contract with Caliber Home Loans
MY HOME WAS ILLEGALLY FORECLOSED ON WITH FRAUDULENT MORTGAGE OF ASSIGNMENTS, SIGNED BY HAL BARTOW. HAL BARTOW SIGNED AS AN ASSISTANT SECRETARY FOR MERS, PER "SUPREME COURT DEPOSITION MERS HAS NOR EMPLOYEES" 2ND ASSIGNMENT OF MORTGAGE SIGNED AGAIN BY HAL BARTOW AS ASSISTANT VICE PRESIDENT OF CIT GROUP/CONSUMER FINANCE WHICH IS AN ACT OF ROBO SIGNING. ALL DRAFTED ABY KIMBERLY J WEISSMAN THEIR ATTORNEY. WHE STATES SHE HAS DONE 900 FORECLSOURE FOR THIS COMPANY.
I HAVE BEEN FIGHTING THIS FORECLSOURE FOR 4 YEARS, CURRENTLY NOW IN SUPREME COURT, I AM A VICTIM TO THIS VERY BAD PRACTICE COMPANY, MY LENDER WAS BNC MORTGAGE, I HAVE NEVER HAD A MORTGAGE WITH CIT " A SERVICER" WHICH CAN NOT FORECLOSE ON ANY MORTGAGE.
THEY HAVE VIOLATED ALL LAWS, JUDGES HAVE ALLOWED THEM TO GET AWAY WITH THIS ROBO SIGNING PRACTICE ON THEIR ASSIGNMENT OF MORTGAGES. TO GAIN THE PROPERTIES. IF ANYONE HAS A CASE OF SECURITIZING AND ROBO-SIGNING OF ASSIGNMENT OF MORTGAGES OR EVEN ILLEGALLY FORECLOSED ON BY THIS COMPANY PLEASE EMAIL ME @ (((ROR redacted)))
I HAVE A LAWYER NOW FOR MY CIVIL CASE I AM SUING FOR DAMAGES, I HAVE ENCOUNTERED A HEART ATTACK DURING THIS PROCESS.
It has come to my attention that Vericrest changed its name to Caliber Home Loans located in Oklahoma City OK. Vericrest Financial has purportedly purchased debt from Home Funding Direct when they were shut down in California. Vericrest is supposed to be a division of Alliance but neither Alliance, Home Funding Direct, or Vericrest appear in my County Deed and Records office database. When a loan is "sold" from one lender to another there must be an Assignment of Deed of Trust or a Substitution of Trustee and Deed of Reconveyance. Neither one of these pretender lenders appear in the County Records under the Assignments section. I wrote to Vericrest demanding, via a "Qualified Written Request" under RESPA USC 12 Sub sec.2601 that VeriCrust prove they are legally entitled to services the debt. The 30 day deadline for them to respond has passed so I began researching my property records and discovered that my loan has been discharged since Home Funding Direct collapsed in 2007. The amount I currently owe is ZERO.
Somehow the secondary "lender" simply sold the data to Vericrest who sent me a letter directing me to begin making my payments to them. I have been paying them $1.400.oo a month for seven years when they were not a legal party of interest entitled to collect the debt in the first place. So I have begun escrowing my payments into a separate account in a different bank and sent a final notice demanding Validation of the Debt confirmation. They cannot provide that of course so the bs mill will kick-in but next week I'm filing a Quiet Title action in Court in Tennessee and they can kiss my ash. Follow the money folks it leads you right to the culprit every time.
Verciest lie to me and my husband after living in your house for 16 yrs. they send us letter one day before and had sale date to sale our house the next day in regular mail . and tell me it take 30days modification and didn't went though i was going thur with them 2 yrs until we try 2 or 3 difference Modification with they don't work with you before this happen to you have file bankruptcy while in modification or they will do any to take your house from you. I might lose my husband from this still .March 6 2013 was hell for me and my husband .
They foreclosed on my home of 10 years, last September. I was broke and depressed and just let them have it and moved away from the only place I've called home; I'm now living in a small apt and my credit has been completely destroyed.
But I know now that they broke MANY laws regarding the process, including calling me on a Sunday morning to tell me they'd denied my application for modification (after weeks and weeks of sending them stuff back and forth) and they were putting the house for auction the next morning. I've lost my home, but I want to be compensated and I'm going to take this on in court. PLEASE, and advice is appreciated.
I was part of CIT and got sold to vericrest at the highest point of the foreclosures. During mediation their lawyer only showed up for the first meeting. After 4 months they started the foreclosure and at the last moment had to reopen mediation. There lawyer told me that they don't participate in the Obama plans because they didn't except money from the government. After reminding them that CIT, as one of the largest banks bailed out, and they are a subsidiary and they did except money- well they had no other choice but to do something for me. They locked me in @ 4% and reduced principal by 100, 000..they lied and deferred it. Now being forced to refinance through first alliance bank. But vericrest is settling for 60% of loan amount but at 6.5%.
Any thoughts on first alliance?
Vericrest Can Be Tough to Deal With If You Are Battling Them Alone
Vericrest needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this paper. They do not play by the rules and need to be pressed hard.
We have completed successful loan restructuring cases with Vericrest. They are all long run and brutal battles.
Feel free to visit our website for further details on avoiding a Pending Sale Date.
www.freshstart-mortgagesolutions.com or www.freshstart-legalnetwork.com
You may also call 1.877.297.7011
Good Luck Homeowners.
Corey Payne at extension 1683 is a smooth talking liar. He pretended to wanna help us with our mortage payments that fell behind after a back injury, but because I didn't schedule payments through him after he would not answer he cancelled my payments that I set up with another vericrest employee. If this isn't a ego Idon't know what is and then he lied and said his manager told him to remove which was a lie. she reinstated my arrangements and told me she question him about this and denied she ever told him to do such a thing. She seems to be heplful but did he.
morgage fraud insurance fraud
JUST LETTING YOU ALL KNOW IM GETTING FORCLOSED ON.I OWE MORE THAN 90, 000 ON A 30, 000 LOAN? NO MONEY FOR A ATTORNEY SO IM FIGHTING THESE CROOKS ON MY OWN.IM STILL HERE BUT MAN THIS IS SO BIG A CRIME GOING ON ITS RUINING OUR COUNTRY.WAKE UP PEOPLE DONT DO BUSINESS WITH THESE MAFIA CROOKS.THEY OWN GOVERNMENT OR THEY ALL WOULD BE IN JAIL.SO MAYBE A WAR IS NEEDED.TO WAKE THESE ANIMALS UP.WE THE PEOPLE ARE SICK AND TIRED OF GETTING RIPPED OFF.TEHY ADDED SO MANY FEES AND CHARGES TO MY ACCOUNT PLUS BANK OF NEW YORK MELLON DONT EVEN OWN THE PAPERS BUT THEY CAN FORECLOSE? IM STILL GETTING STATEMENTS FROM VERICREST.THEY TOOK OVER WHEN CITI GROUP GOT THE TARP MONEY OBAMA YOR A DUM ###. BUT NOW THERE IS LONE STAR FUNDS OUT OF TX. TOO INVOLVED WHAT A MESS.THEY JUST KEEP MOVING MONEY AROUND NOT TO GET CAUGHT I THINK THIS IS RACKEERING SO US ATTORNEYS BETETR WAKE UP.I FOR ONE WOULD LIKE TO SEE ALL THESE CROOKED BANKS IN COURT AND CEOS IN JAIL JUST FOR STARTERS.EVERYONE THAT GOT SCREWED BY THESE BANKS GETS THEIR HOUSE BACK PLUS DAMAGES? ANY ATTORNEYS WILLING TO SUE THESE BIG BANKS.CLASS ACTION COUNT ME IN.INHAVEV PAPERSVFROM ALL THESE BANKS INCLUDING ROBO SIGNING OF PAPERS EVEN.
The complaint has been investigated and resolved to the customer’s satisfaction.
prepaid taxes
My loan was originated with the CIT group which sold my loan out of bankruptcy to Lone Star Funds who appears to own "Vericrest Financial" before they did they PREPAID my Property Taxes before they were due and set up a bogus escrow account which has been shorting my monthly payments in order to cause the account to be delinquent, thus racking up late fees junk fees ect. I have tried to get them to fix this for 3+ years. I am done I have recently sent complaints to RESPA, OCC, ATTNY GEN, FTC. and am know awaiting responses I urge everyone to do the same. This company should be called "VeriCRAP"
***Additionally anyone with foreclosure issues should go to this website;
www.independentforeclosurereview.com you may be eligible for a free review of your case, good luck
The complaint has been investigated and resolved to the customer’s satisfaction.
rambod99 did you pay? I hope not.
You guys should head to debtorboards.com. There are people fighting these low lifes and winning and sharing their experience and expertise.
I agree they did almost the same thing to me, wellsfargo sold my loan 1 week before the sale date. I managed to pay vericrest and get the house out of forclouser. soon after they sent me a letter saying wellsfargo did not pay the propoerty tax and I have to pay additional $1000 per month to catch up. This compnay is nothing but a scam and everyone that works there is a collector and not a servicing company as they claim.
Yes, I agree...try righttocancel.com and foreclosurefraud.com...fight back. all your dealing with is debt collectors, not your lender!
Contact the Consumer Financial Protection Bureau and let them know what is going on and they can help you free...they are looking for complaints from banks about now during all these changes and new regulations being slapped on to them...
scam
I previously worked for a company that monitored Vericrest's customer Service and Collections Departments. I felt so badly for the people they scammed I quit my job! They added extra fees, lied about monthly due dates so they could add more finance charges and penalties - the list is endless. People who were NOT in debt and should not have been called had no chance, either. They were still treated like crap! Some of the reps were so rude - cursing the customers - berating them. I know for a fact they broke so many federal laws concerning debt collections harassment - they really should be investigated...
I went the same thing with Vericrest. It was a horrible experience. They ended up foreclosing on us. We was even approved for a short sale with them. Was told we could stay in house til we sold. Lies, the foreclosed on us. The land that my house sits on has been in my family for over 60 years. I lost it due to the lies and deceit through this company. It has been over 6 months since they forced us out. Right at Christmas time. Was told we could stay until after first of year. Nope sheriff showed up and we had two weeks to move. I still cry on a nightly basic. I have to drive by the house everytime I visit my family. I am a bitter person right now. This company can go ____________________________ well you get my drift.
January 9, 2012 AFTER 1 YR. AGAIN AND AGAIN... SENDING THEM INFORMATION AND I AM TRYING AGAIN... THEY SAID NO! MY INTEREST RATE ON MY MORTGAGE IS LOWER THAN WHAT THEY CAN OFFER ME... WHY TELL ME OR OFFER A MOD. IF THIS WAS THE ANSWER THEY WERE GOING TO GIVE ME... WHY... THIS IS A SCAM!
Dear Modification Department of Vericrest Financial,
Before looking through all of my documents, I would appreciate you reading this letter to understand what my situation has been the past year.
I originally had my mortgage with Citi Mortgage. I was paying my mortgage payments and then was laid off from my job. When I called them to discuss my financial status with them they offered me a program to reduce my payments during unemployment. This offer sounded good to me until I could find a job and then at that time I can resume my life. At the end of the 6 months they then told me that I had to pay them $20, 000.00 in order to go back to my regular mortgage agreement. This money had to make up the difference of the lower payments that I made. I was mislead by them and understanding that the money was going to be put towards my principle. However this did not happen and I had to give them $20, 000.00. I returned to work at that time, they told me about a modification. It is great and would lower your payments. Well this was another mistake, I should have never agreed. I do not know why they even suggested that to me. A couple of months later that the government program I did not qualify for because I was making to much money. They suggested an In Home Modification. As another month went by during of which they were working on my modification they sold my mortgage to your Company, Vericrest. When your company talked to me they assured me that I would qualify and they would continue to get me into a modification program. Well I have called many, many times, sent over all of my information, talked to several people and each time explaining that I sent over documents and again they assured me that they were working on a modification. Your department also told me that they were very behind because of all of the customers that were out of work and getting new customers as myself from Citi Mortgage Company. At that time they said the government modification has been denied but will be trying to put me in an In House Modification. As I then got very frustrated and having medical problems from all of the stress, I turned to a lawyer. At this time my lawyer assured me that with my income there would be no reason for me not to qualify. It would take no longer than 3 months and there was a 99% chance that I can put this behind me. I have sent the lawyer all of my information again and Mr. Wigfield told me that Colleen in his office will stay on the phone with Vericrest and keep trying to understand why my modification In home was taking so long. Again, Colleen assured me that she deals with this all of the time and there was no need to loose sleep over this. I called Mr. Wigfields office the beginning of December and asked for Colleen. “Colleen NO LONGER works here”. All of this time she assured me that she was taking care of everything and was in contact with your office. What was she doing? She said you were doing a In-Home Modification. She also said that your lawyers have agreed to work with us. AGAIN, being lied to and mislead. Mr. Wigfields office also said that months ago this should have been taken care of and doesn’t know what happened. I WANT TO KNOW WHAT HAPPENED! DO THEY KNOW WHAT THEY HAVE DONE TO ME, I AM FIGHTING TO KEEP MY HOME NOW!
I called NOVA Debt. A non profit organization that is affiliated with the US government. They agreed that I have been mislead and will try to lead me in a good direction. The direction lead back to your office. Your office told Susan (Novadebt) that if I send in all of the enclosed information that they would do another modification. Since the rates are lower now that I had a good chance to put this behind me.
Remember, for every person that said they were going to help me has now put me in a greater debt, does anyone realize that this is my home? Has this been a game for them? I am 52 years old and want to keep my home and was able to keep it and financially afford it with the same income that I have made through the years. With the same income of 11 years I have kept my home, I also refinanced it with Citi Mortgage Company, I was employed and unemployed and I do not see any reason why now I wouldn’t get my mortgage back to the way it was. I have invested my life's savings and I hope you can work with me. Put yourself in my situation, you would have ended up the same way as I have.
January 9, 2012---THIS IS A LETTER THAT I HAD TO SEND TO VERICREST ... THIS IS ABOUT THE 3RD TIME I HAD TO BEG THEM TO FOLLOWING THROUGH... AFTER TELLING ME IT TAKES A COUPLE OF WEEKS HAS TURNED INTO 1 YR!
Dear Modification Department of Vericrest Financial,
Before looking through all of my documents, I would appreciate you reading this letter to understand what my situation has been the past year.
I originally had my mortgage with Citi Mortgage. I was paying my mortgage payments and then was laid off from my job. When I called them to discuss my financial status with them they offered me a program to reduce my payments during unemployment. This offer sounded good to me until I could find a job and then at that time I can resume my life. At the end of the 6 months they then told me that I had to pay them $20, 000.00 in order to go back to my regular mortgage agreement. This money had to make up the difference of the lower payments that I made. I was mislead by them and understanding that the money was going to be put towards my principle. However this did not happen and I had to give them $20, 000.00. I returned to work at that time, they told me about a modification. It is great and would lower your payments. Well this was another mistake, I should have never agreed. I do not know why they even suggested that to me. A couple of months later that the government program I did not qualify for because I was making to much money. They suggested an In Home Modification. As another month went by during of which they were working on my modification they sold my mortgage to your Company, Vericrest. When your company talked to me they assured me that I would qualify and they would continue to get me into a modification program. Well I have called many, many times, sent over all of my information, talked to several people and each time explaining that I sent over documents and again they assured me that they were working on a modification. Your department also told me that they were very behind because of all of the customers that were out of work and getting new customers as myself from Citi Mortgage Company. At that time they said the government modification has been denied but will be trying to put me in an In House Modification. As I then got very frustrated and having medical problems from all of the stress, I turned to a lawyer. At this time my lawyer assured me that with my income there would be no reason for me not to qualify. It would take no longer than 3 months and there was a 99% chance that I can put this behind me. I have sent the lawyer all of my information again and Mr. Wigfield told me that Colleen in his office will stay on the phone with Vericrest and keep trying to understand why my modification In home was taking so long. Again, Colleen assured me that she deals with this all of the time and there was no need to loose sleep over this. I called Mr. Wigfields office the beginning of December and asked for Colleen. “Colleen NO LONGER works here”. All of this time she assured me that she was taking care of everything and was in contact with your office. What was she doing? She said you were doing a In-Home Modification. She also said that your lawyers have agreed to work with us. AGAIN, being lied to and mislead. Mr. Wigfields office also said that months ago this should have been taken care of and doesn’t know what happened. I WANT TO KNOW WHAT HAPPENED! DO THEY KNOW WHAT THEY HAVE DONE TO ME, I AM FIGHTING TO KEEP MY HOME NOW!
I called NOVA Debt. A non profit organization that is affiliated with the US government. They agreed that I have been mislead and will try to lead me in a good direction. The direction lead back to your office. Your office told Susan (Novadebt) that if I send in all of the enclosed information that they would do another modification. Since the rates are lower now that I had a good chance to put this behind me.
Remember, for every person that said they were going to help me has now put me in a greater debt, does anyone realize that this is my home? Has this been a game for them? I am 52 years old and want to keep my home and was able to keep it and financially afford it with the same income that I have made through the years. With the same income of 11 years I have kept my home, I also refinanced it with Citi Mortgage Company, I was employed and unemployed and I do not see any reason why now I wouldn’t get my mortgage back to the way it was. I have invested my life's savings and I hope you can work with me. Put yourself in my situation, you would have ended up the same way as I have.
I was with Citi Mortgage after a Unemployment program. Then told me to try to Modify my loan. During that time they sold my mortgage to Vericrest Financial and then I have been trying to get my loan modified Since Last yr. I went to a Lawyer Scara, Wigfield in Wayne NJ and they said they would handle it. They never did, the girl in office made only a couple of calls. She is no longer with the company. They just apologized to me! Now I took it back into my hands and Vericrest said that now after my review my mortgage loan is a lower interest rate then the modification. They have now started foreclosure procedures... This is only a brief summary of what my nightmare has been for over 1 yr. MORTGAGE COMPANIES SHOULD NOT SCAM PEOPLE AS MYSELF AND NOW I HAVE TO PAY THEIR LAWYER FEES AND LATE CHARGES! LATE CHARGES SINCE I HAVE BEEN WAITING FOR THEM FOR OVER 1 YR... I AM HAVING A NERVOUS BREAKDOWN... I CRY AND I AM SOOOOO UPSET I CAN NOT BELIEVE THIS IS HAPPENING TO ME... WHERE IS THE GOVERNMENT? WHERE ARE PEOPLE TO HELP US! I AM NOW WITH THE HOMEKEEPER PROGRAM... I HOPE WE CAN TAKE THEM TO COURT... ... NJ RESIDENT
They do need to be investigated. Everybody who has them should complain to the FTC, FDIC and their state Attorney General. Also, complain to your state and federal govt representatives.
I've experienced first ham their horrible tactics.
bad loan company
Vericrest financial has ruined my life and my familys. After 23 years of living and raising my children in the same home Vericrest financial forclosed on me. I became disabled and was no longer able to make such a high monthly payment. I pleaded with them to adjust my loan so that I could make my payment until my social security kicked in. They sent me a proposal for 178, 000 and after all thier fees my payments were more then before. My original loan was only 156, 000. Sad to say I'm single and disabled and they knew that due to my honesty. I was forclosed on Sept 27th and given 1, 500 dollars for cash for keys as I had no money. Now, my house sits vacant with a price tag of only 89, 000 on it. Why? I cry each day just wanting to go home. Please a nyone with information on this company or similer story contact me at [protected]@yahoo.com and maybe if we ban together we can get someone to listen to us! Thank you!
Vericrest financial has ruined my life and my familys. After 23 years of living and raising my children in the same home Vericrest financial forclosed on me. I became disabled and was no longer able to make such a high monthly payment. I pleaded with them to adjust my loan so that I could make my payment until my social security kicked in. They sent me a proposal for 178, 000 and after all thier fees my payments were more then before. My original loan was only 156, 000. Sad to say I'm single and disabled and they knew that due to my honesty. I was forclosed on Sept 27th and given 1, 500 dollars for cash for keys as I had no money. Now, my house sits vacant with a price tag of only 89, 000 on it. Why? I cry each day just wanting to go home. Please a nyone with information on this company or similer story contact me at anxshus2b@yahoo.com and maybe if we ban together we can get someone to listen to us! Thank you!
I empathize with you as well. I had my mortgage sold to them some time ago and have had nothing but negative experiences with each encounter. I applied for a loan modification for a hardship I never even got a response from the company! I then filed Bankruptcy, had to accept the same high interest rate, taxes not escrowed to keep my home. I recently have asked them about a lower payment, due to having a hard time paying my taxes and they lied and told me they had a program available that could help me that because I paid the first half of the year's taxes if I paid an additional $200 amount they would pay the remaining amount for me for this year to catch my account up. I would then have an escrow account set up going forward. I paid the $200 amount waited 2 weeks and called them and was then told the program was over they were not offering that anymore. I was furious. I said do you make notes that something was promised or in process, what happened? I did not even get a letter in the mail if there was criteria I had to meet, the only thing I was told by a phone rep was I don't know I am sorry. I asked to speak to a manager to get more specifics. He said they were in a meeting put me through to a voicemail, I left a message asking for a callback and I never even got that from the company. I wish I had my mortgage with someone else as well!
I empathize with you. I have experienced their lack of customer concern and the games they play. Have reported them to the FDIC, FTC and my state Attorney General and Division of Insurance and Investments, et. Everybody should complain toeverybody they know about this. Go to your house of representatives for the US and your state, e tc. Also, try respected attorney. And try Credibility and some of the other counseling services.
Unfair Trade Practices, Fraud, Collusion
A landmark lawsuit is being waged in New Mexico against CIT Group, Vericrest Financial and Lone Star Funds all who have an economic interest it the home mortgages originated by CIT Group. The Defendant in the case has successfully fended off a default judgment for NONPAYMENT of his mortgage due to IRREGULARITIES in the posting of his payments to his loan. His Counterclaims have alleged that CIT aka Vericrest Financial which is really owned by Lone Star Funds of Dallas, Texas who are the real owners of the Note and Mortgage have consistently overcharged his account with fees and false charges not afforded in the Note or Mortgage. The Courts are now looking at why the real owners are not making themselves known in the case. This case is uncovering the fraudulent actions which appear to be more of a standard practice in their servicing of CIT originated loans. The borrower feels that there are many if not all of the borrowers have been treated in the same manner and based on the DEFENDANTS FINDINGS, a CLASS ACTION SUIT is in order. If you are interested in adding your name to a list of possible litigants, Please contact the Defendant in the NM case at [protected]@gmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
only 5 days to pay bill
I had a loan thru CIT Bank and in the last 2 years it was taken over by Vericrest Financial, Inc. When they took over I noticed that I would receive my bill and the due date for payment was only 5 days from when I received the bill. I complained to them and they said they were working on the problem and they would not charge me a late fee if I sent my bill within a few days after that due date. Well they never corrected the problem and are now charging me late fees. It is impossible to get the payment back to them in time because they do not get me the bill in time for payment. Is this legal? Shouldn't I have a certain amount of days notice(more than 5) to get the money back to them?
Also some of us still mail our checks in to pay which you need the statement to return your payment and mailing time to get it there. Not everyone uses a computer. If I want to mail it from my bank it takes 5 days electonically. This institution is the only one that I have this problem with!
Stealth Pilot Your right it is due the same time every month but these people will also change the amount due on you without even being late so I want my statement here on time to see so I can dispute changes in my amount due
We have been having the same problem for over a year. Our mortgage is due on the 17th right now it is the 12 and we still have not gotten it, online it says the statement was generated on the third but they never mail them on that date it usually takes at least a week from that date for them to mail them and then 3 to 4 days for it to reach us. I too have been told for over a year they are working on this. They are complete liars!
forced insurance on foreclosed property
The property in question was foreclosed upon in Feb 2009 for over a year we heard nothing from these people and we filed our 1099a's as required. However, due to an error made at the time of the filing of the mortgage deed the foreclosure proceedings had to be re-opened to correct the error and them closed upon again. Vericrest began calling us again this year about the property that had been foreclosed on. After many phone calls explaining that we had already filed the 1099a forms we still didn't get any satisfaction and the calls kept coming. We finally contacted their lawyer who handled the foreclosure and he verified that the foreclosure (as far as we are concerned) was over and we should not be hearing anything more Vericrest. Yet still we get letters asking what our intentions are about the loan and letters stating they have obtained insurance for us at a ridiculous price! We have contacted a lawyer concerning this matter and they have advised us that if these letters continue we have just cause to file harrasment charges against Vericrest. DON''T do business with these people for ANY reason. They don't listen to what you have to say and don't follow up on any calls, complaints, etc!
Yeah, though sometimes you do not have a choice which mortgage company you do business with, not when the bank sends you to a different server. I take it Chase Bank is punishing us cause we signed up for a loan Modification, cause after they denied us we were sent to Vericrest which by the way changed their name in May 2013. Probably cause of 101 complaints against them at the Better Business bureau(BBB) if you go to their website you can see some of them. Veri-Crest does not hold our note Freddie Mac does. In fact we asked Vericrest to send us a loan modification(Month ago) and they said they would send it yet we never got it. I'm going to ask them again, and if they do not I will contact the BBB. And I think there might be someone else we can report them to also.
MORTGAGE VIOLATIONS
VERICREST FINANCIAL, CIT MORTGAGE GROUP AND LONE STAR FUND have conspired to defraud its borrowers and blatantly violate Federal Truth in Lending Laws, which carry severe civil penalties. I have sued CIT when they foreclosed on my home and the case is still pending three years later. You should read your monthly statements very carefully and see if your payments have been properly credited for both interest and principal reduction.
There is more bad news for those who are sick of CIT Group aka Lone Star Funds and VERICREST Financial's handling of your loan. I have discovered a huge conspiracy to DEFRAUD its borrowers by adding illegal fees to your loan and this violates Federal Truth in Lending Laws. CONTACT ME IF YOU ARE INTERESTED IN A CLASS ACTION LAWSUIT AGAINST ALL THREE PARTIES...I can be reached at walterfuqua@gmail.com and I will collect additional information that will allow a class action suit.
The complaint has been investigated and resolved to the customer’s satisfaction.
We are another victim of the ### company : Vericrest Financial. We got screwed over by them. They would NOT agree on a loan modification. They lowered a 8% loan to 7.9% saving us $17 per month. That did not work, so they said if we agreed to "short sale" they would forgive the debt and no foreclosure would be on our names. So we went along with them and we got an RE and got 5 bids on the home! Then they tricked us and sold it at an auction date they said was cancelled. Totally ignore the bids and the RE agent. They sold it back to themselves, 5 minutes before 5 PM on the auction date for $585K, then 2 weeks later sold it to Union Bank for $544K, then sold the extra $225K debt to a Cinco Financial and we have a "forecloser "on our credit report. The RE agent was furious!, in all her 25 years as a R.E. agent, she has NEVER seen a bank be so ruthless! The $255K debt was u-collectable in CA, so we lucked out there. Conclusion : VeriCrest Financial is nothing more than a "rotting carcass"
These Jack ### Morgage Companys Have Morgage insurance.They are Screwing everyone.If you Stop Paying on Dead Horse They take house sell cheap under market Value You still owe what evers Left and Plus They Collect insurance on Whole Value On Home and Land it Insured Morge For.Its Fraud alright.How stupid Can Government Officals be? They Need US Attorneys from all the States to get These Guys They are Mafia Crooks and Need to be housed in a Jail.Even if we need to Build a Bigger Jail! Keep fighting them.Call and Complain to State Attorney and US District Attorneys.This is Called Rackeeteering! We do have Laws to throw these guys in Jail.Right is Right! Governments Turn To shut these guys down.Are they Too Big to Fail.I dont think So! Lets get them Crooks! Im still fighting them on Lost Payments.Passed my Morgae around like a football at a Football Game.Lots of Hands on My Morgage.No One knows Jack.
I read all these complaints and I agree with every one of them. The only thing missing is where is the attorney who is willing to take on the big banks? I would like to file a civil suit against Vericrest. cbdrito
I agree they are a headache and people need to complaing to the FTC, FDIC and their state's Attorney General.
I agree totally, the Federal Trade Commission should investigate this company. I asked for a payoff on my home and it took them over 3 months to get that information to me, then when I got it they had $10.00 for faxing me the information, $313.25 in unpaid other charges (that they won't tell us what they are even for), accrued interest, etc. To top it all off, I paid them off and they got it before the end of the month yet didn't apply it to the account until 5 days into the next month, then charged me interest for the November payment (was paid off in October). They then proceeded to say I owed them $385.66 and said they had to charge this amount off and reported it to the credit bureau that I was past due and sent me to collection which really ticks me off. Not to mention the fact that I paid them for over 13 years on a 15 year mortgage and the payment is 644.86 per month and they said I still owed the bank $28, 741.92. The principal shouldn't have been over 15, 000.00 with our interest rate. When I contacted Vericrest and talked to their customer service department the gentleman I talked to said he would figure out what happened and get back to me, that was over 3-1/2 months ago and they haven't sent me a thing. Nor have I received my title to my home. Guess they were just too busy sending me to a collection agency and screwing up my credit rating for no reason except they hire incompotent workers who don't have a clue how to "reverse" charges. I'm taking them to court for violating the "fair credit reporting act", fraud, and any other charges that my lawyer can come up with. I have had it with banks that do whatever they want, charge whatever they want, and when someone finally takes them to court they drag it out for years and years.
The Whole Government is in on it! Why wont They Investigate Fraud Complainst I filed Three years ago.These Guys will Charge you for extra insurance and when you show them proof they only refund the money charged your account not the interest on said Moneys.Fraud! I even have false Income tax Staements from these Guys! WHAT A Group of [censored]es.Government needs to send someone to Jail.I still owe more than I borrowed from NewCentury Morgage then sold to CIT Group. Lost Payments Scams.Then Got Imvoiced by HSBC Bank NEW York Bank a Few Others and Last three years Vericrest Finacial was allowed to buy My Morgage for 22 Cents on the Dollar.Why wasnt I allowed to Buy my Morgage? Fraud? Was Thru Bankrupcy Courts? Fraud oin our Governments Courts Too? This is a Mess! Screw the Poor People? Thats all They Do.Class Action Suits Need to be Filed.Lets Stop These Crooks.
They throw people out of their homes and steal their items and take pictures their vehicles and even try to break in the person home when they go out to church. they are hungry desperate crooks will steal anything to recoop what they lost and also have people follow you around stalking you. So the federal Tade Commission should investigate vericest financial/ Cit Group because they are crooks and they change their names because they committed fraud and the government gave them billions of dollars after the fact when they went bankrupt, those son of ### are fraudlent and if they don't do something about that company I will. They need to follow the law just like everybody else, they have broken the law many time and the government let them get away with it.
well cit group aka vericrest financial they are the awfulest company who is never willing to help their customer, this is a fraudlent company and someone needs to investigate them because, they are getting away with too much crimes and murder.
Escrow account
We just received a letter from them that they under estimated ouer escrow and that our mortgage payment was going up an extra $235.00 a month. Our taxes have not gone up . Our homeowners went up like $30.00. We are going down to only 1 income the end of May. So they are having me do the loan modification thing. They told me call back every 7 to 10 days to see how things are comming and they should have an answer for me by the end of the month. Also ever since they bought out CIT which we had since 2000 nver had a problem till they switched to vericrest. We never get our statements on time. I have to call every month and tell them I did not recieve a statement and they aways say its the computer system messing up. We are in credit counseling so we are having a hard time finding a bacnkto remortgage so we can get away from vericrest...
They also told me you cannot call the escrow department directly yoiu have to wait for them to call you back...
The complaint has been investigated and resolved to the customer’s satisfaction.
I also have been trying to talk with the Escrow Dept.. I have alrady called 4 times and told every time, they have to call you- that is crap-Every year my Eascrow comes up as a shortage- even my local tax collector can't understand t hat-
I was with CIT and when Vericrest took over- 2009- everything was fine-
Ihave now been going around with sewage/garbage since January - which my city changed to an outside company- and for almost 28 yers- the mortgage company paid- so I have been going around and around and finally- October- we were told it is the homeowners responsibility to pay- well- I got hit with a bill for around $400 and paid and when I received my statement- there was anadded $100 added on for 'corp adv'- called customer service and they had no clue what it was for, I think legal fee- since I was told by cust. rep. the previous call that they will not pay the sewage/garbage-
This is SO frustrating... I just want to sell this house and get away from them...
I have been waiting for the escrow department to call me for 3 months, our house is going up for sheriffs sale in September. Today I spent an hour tiring to tell them I will not pay another cent until the back taxes are paid. 2008 and 2009 and now 2010 are not paid, I stopped paying my payments in march and now they want to foreclose. I talk to 4 different people and been documenting everything. I just don't know how to get them to pay this up with out screwing myself. I even have faxed them all info on taxes and still nothing. I am done with dealing with this company and have a buyer for my home.I hope they pay the taxes before closing so I don't have too!
Overview of Caliber Home Loans complaint handling
-
Caliber Home Loans Contacts
-
Caliber Home Loans phone numbers+1 (800) 401-6587+1 (800) 401-6587Click up if you have successfully reached Caliber Home Loans by calling +1 (800) 401-6587 phone number 0 0 users reported that they have successfully reached Caliber Home Loans by calling +1 (800) 401-6587 phone number Click down if you have unsuccessfully reached Caliber Home Loans by calling +1 (800) 401-6587 phone number 0 0 users reported that they have UNsuccessfully reached Caliber Home Loans by calling +1 (800) 401-6587 phone numberCustomer Service+1 (800) 621-1426+1 (800) 621-1426Click up if you have successfully reached Caliber Home Loans by calling +1 (800) 621-1426 phone number 0 0 users reported that they have successfully reached Caliber Home Loans by calling +1 (800) 621-1426 phone number Click down if you have unsuccessfully reached Caliber Home Loans by calling +1 (800) 621-1426 phone number 0 0 users reported that they have UNsuccessfully reached Caliber Home Loans by calling +1 (800) 621-1426 phone numberNew Purchases or Loan Refinancing+1 (888) 426-7002+1 (888) 426-7002Click up if you have successfully reached Caliber Home Loans by calling +1 (888) 426-7002 phone number 0 0 users reported that they have successfully reached Caliber Home Loans by calling +1 (888) 426-7002 phone number Click down if you have unsuccessfully reached Caliber Home Loans by calling +1 (888) 426-7002 phone number 0 0 users reported that they have UNsuccessfully reached Caliber Home Loans by calling +1 (888) 426-7002 phone numberCustomer Resolution Team
-
Caliber Home Loans emailsbrandon.rodriguez@caliberhomeloans.com99%Confidence score: 99%beth.fiffie@caliberhomeloans.com99%Confidence score: 99%john.asher@caliberhomeloans.com99%Confidence score: 99%jason.caballero@caliberhomeloans.com99%Confidence score: 99%ryan.stewart@caliberhomeloans.com99%Confidence score: 99%managementshelly.winston@caliberhomeloans.com99%Confidence score: 99%
-
Caliber Home Loans address1525 S Belt Line Rd, Coppell, Texas, 75019, United States
-
Caliber Home Loans social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Caliber Home Loans contacts
![Graduate Management Admission Council [GMAC]](/images/business/48-48/116055/graduate-management-admission-council-gmac.){kind=small}
Recent comments about Caliber Home Loans company
Illegally refuses to drop pmi
Freedom Mortgage
144 reviews
Mr. Cooper
559 reviews
Amerisave Mortgage
142 reviews
ServiceMac
17 reviews
PHH Mortgage
136 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.