VCA Animal Hospitals review: No communication between staff, pricing fluctuating, upcharging, anything goes

This has been ongoing for some time. I have been a customer at VCA off sate rd. 52 in Hudson Fl for a long time. Lately a Different person on staff means different pricing, Up charging, I have paid the same price all along for client owned meds now in the last few visits they are telling me this has all changed undenounced to me. The office manager, and I had a conversation about this last month, and she told me because I have Care Club if we see the vet I would not be charged for client owned meds to be administered. When we went in this last time she was not there and once again I had them telling me she was wrong and that I got incorrect info?At this point We cannot go back as there is way too much animosity towards us. This has been a horrible experience. My dog is 15 and is not in good health. What they did is clearly wrong.