I would give Becker Animal Clinic zero stars if I could.
Our experience here was absolutely devastating. We have been going to this clinic for many years for all of our pets' needs, vaccinations, and routine care, so we trusted them completely. We brought our cat Oliver in because he was declining, and after 3 visits, 3 different veterinarians, and nearly $3,000 spent, we still left without answers.
Instead of a clear diagnosis or a real plan, we were repeatedly pushed toward more tests, more procedures, and more expenses. We were desperate to save our cat, so we trusted the recommendations and agreed because we believed these tests would help find the problem. Looking back, it feels like we were put through a cycle of spending more money while the actual issue was never found.
After weeks of frustration, we finally took Oliver to another veterinarian. Within hours, this new vet did not push us toward any blood tests or unnecessary lab work until he first performed a physical exam, where he was able to feel a mass and then confirm it with an ultrasound. The diagnosis: a cancerous tumor.
What is most heartbreaking is that Oliver had been showing signs since March. We can’t help but wonder if this tumor had been found earlier, whether we would have had more time with him or even a chance to save his life.
We trusted this clinic with a member of our family. We came to you for answers and help, but instead we lost valuable time while our cat continued to decline. The fact that another veterinarian was able to find what three doctors and thousands of dollars in testing did not is something we will never forget.
Oliver was not just a pet. He was part of our family for 12 years. We will always carry the pain of wondering if his outcome could have been different if the right diagnosis had been made sooner.
This experience has left us heartbroken, disappointed, and deeply distrustful of the care we received.