Vasanth & Copoor customer service and worst experience - delay in delivery of washing machine

R
This review was posted by
a verified customer
Verified customer

Dear Sir,

Referring to our order which we placed on 26/10/2018 for Bosch washing machine - Front Load at you T.Nagar store, we want to hear when we may expect delivery, as the machine ordered is most urgently wanted and is still not delivered at our registered address. It was promised to be delivered in 2 days time and its more than a week now (2/11/2018), we are already put to considerable inconvenience with the long delay. We have contacted your executives, our sales man representative who assisted us and customer care service helpline numbers several times, they neither pick the call nor they make false promise and feed us with the wrong information in terms of product delivery

This is the WORSEST experience I'm having with Vasanth and Co.

Being a regular customer of yours, this is how I have been rewarded with at the end?

I want you to immediately look into this issue and sort it out as soon as possible, else we shall have to cancel the order, as we cannot wait any longer, and must obtain elsewhere.

Regards,
Rajendhran
Contact number - [protected]

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