VALIC — this company has done nothing to help
After the death of our father, my sister has tried for over 5 months to get the settlement (portion of) from Valic. There has been a run-around, miss information, and what I would deem incompetence on the part of this company. There has been no apologies, corrections, just more “passing of the buck” in this matter. It is still unresolved. On our end- we have done all that was asked uf us.. weeks ago…and been told check will be coming in a few days.
We have learned that this so called life insurance company has had the wrong beneficiary listed, and it will take time to correct.
Please keep in mind we have made calls once a week for months now.
After the wrong beneficiary listing, have been told that this process must start all over again with the original request. Why should my sister suffer because of their incompetence? She now has thousand of dollars in interest from unpaid credit cards. Is there no time limitations, or atleast a checks and balances to companies that do this to people? Nothing this company has done to help.