Menu
CB Lawn Mowers TruGreen 120 Centrum Dr, Irmo, SC, 29063, US
TruGreen company logo
TruGreen
reviews & complaints
TruGreen company logo

TruGreen

120 Centrum Dr, Irmo, SC, 29063, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
R
2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TruGreen - Destroyed lawn

Hired TruGreen 3 yrs ago to help with lawn after my husband died. From year one my lawn went down hill. I contacted them and was told it wold get better. Only got worse. Follow year same thing. This year I called to complain and the rep hung up on me. I called Corporate and they said someone will get back to me. Nothing. Contacted again, asked for a manager to come out. He did, said someone perhaps over fertilized it. Said, your company is the ONLY that touches this lawn and for years I have complaining about it with empty promises. His advice was to get another company. Also said aeration may help I sid that has done every year until this year. He requested I allow it and it would be free of charge. Two days I noticed that my account had been closed and of course no contact from Corporate. Now I am stuck with a ruined lawn that will cost me thousands to have fixed. The damage TruGreen has caused. The rudeness. And too bad sucker attitude is beyond unacceptable. With that, I am contacting BBB, social media and any entity I can to warn others of this.

Desired outcome: The company to care about the customer and their property. To correct their damage and not toss them away.

Read full review of TruGreen
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.