CVS reviews and complaints 1
View all 3328 complaintsCVS - Servicing my humalog prescription
I have been dealing with type 1 diabetes for twenty years. January 22, 2021 I had an appointment with my endocrinologist. In discussing some problems I was having with the CVS Pharmacy, she was shocked to learn I was being charged for Humalog. It seems this has been happening in error for about 5 years. Her nurse immediately called CVS and explained how to process the claim. Monday January 25th I picked up my properly process prescription. I talked to the pharmacist about the errors, he's saying there is nothing CVS could do it had to be Medicare. This doesn't seem right.
I feel this is totally CVS error and they should be held responsible. The doctor assured me she had included all the necessary information on the prescription and the Pharmacist did not deny that fact, therefore CVS should be held responsible and I should be reimbursed. I'm trying to survive on my retirement funds and this has caused unnecessary stress as I have tried several times to get them to review this prescription request.
CVS Pharmacist need to keep current on policies and procedures. I will wait to hear from CVS. Thank You. Mable C Smith, 416 Maple St., Tipton, Indiana
Desired outcome: reimbursement of funds
Latest CVS Reviews
Pharmacy - refused to sell me my prescribed insulin Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!