GrubHub reviews and complaints 2
View all 235 complaintsGrubHub - Delivery driver
I put in the delivery instructions to please not knock. I even gave some information about why. My elderly mother had just gotten to sleep. She has dementia and doesn't sleep well, which means I don't sleep well. She had finally gotten to sleep after being up for almost 24 hours.
Instructions read: please don't knock, my elderly mother has finally gotten to sleep. Thanks!
He knocked, and loudly. She woke up to his knock and she's not going back to sleep!
Thanks alot randy from grubhub!
So I contacted the chat service but they only said that they will let someone know. Had basically no interest in this at all.
Desired outcome: Randy doesn't deserve his tip. I want it back. For that matter, by the time I got my mother settled enough to even think about eating it was cold and rather unappetizing, so the entire order refunded wouldn't be inappropriate in my eyes.
GrubHub - Extra fee on company's non-black customers
The incident is Grubhub's new policy to put extra fee of $5 on their non-black customers selected by their newly invented algorithm to support BLM movement. I noticed that while ordering pizza during the checkout and confirmed after contacting the Grubhub. And without any doubts I will not use the services of a company that puts illegal fees on its customers without any notice. Nothing to add but some screenshots as proof of Grubhub's unfair actions.
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