Geek Squad reviews and complaints 1
View all 395 complaintsGeek Squad - Service department
There are sketchy Techs that add "Tuneup " to paperwork when all I asked for was removal of a forgotten password on my laptop to retrieve photos. The tuneup removed all of my other files. When I returned to the store I was told there was a two week wait but I could take it to any Best Buy near me.
When I called Geek Squad and told them what happened, they could only prorate service that I never asked for or needed to begin with.
I added two pictures as proof.
Today I got a scammer email of a plan review stating Geek Squad will be deducting $539.06 from my account within 24 hours. The name, emails, and phone number is. Gina Holleman, juliettezaiden239938, [protected]
Synology- RT2600ac $499.00
Delivery + Handling $29.00
Sales Tax $11.06
TOTAL $539.06
This is unacceptable.
Desired outcome: Full refund. Have scammers arrested.
Latest Geek Squad Reviews
Geek Squad Misrepresentation Horrible service - waste of time and money Nobody Cares about the Customer Online Tech Support Service and taking money not authorizedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!