Geek Squad

There are sketchy Techs that add "Tuneup " to paperwork when all I asked for was removal of a forgotten password on my laptop to retrieve photos. The tuneup removed all of my other files. When I returned to the store I was told there was a two week wait but I could take it to any Best Buy near me.

When I called Geek Squad and told them what happened, they could only prorate service that I never asked for or needed to begin with.
I added two pictures as proof.

Today I got a scammer email of a plan review stating Geek Squad will be deducting $539.06 from my account within 24 hours. The name, emails, and phone number is. Gina Holleman, juliettezaiden239938, [protected]
Synology- RT2600ac $499.00
Delivery + Handling $29.00
Sales Tax $11.06
TOTAL $539.06

This is unacceptable.