![American Home Shield [AHS] company logo](/images/business/150-150/105586/american-home-shield.png)
American Home Shield [AHS] reviews and complaints 1
View all 1344 complaintsAmerican Home Shield [AHS] - Refrigerator
I requested service for my refrigerator on 6/4/2022 a technician came out very hard to understand he told me he did not know and left. I called the company that came out and said the technician ordered parts? However they are on back order for 18-20 weeks I called ahs to ask what am I to do I was told someone would call be back that did not happen, so I phoned again and was told that I can take a cash out of $220.00 what am I to do with this I asked and was told this is what we can give you I paid a $100.00 service fee so in actuality they are offering me $120.00. I can't get a manager or someone in charge to help me I have been a customer for 2 years and this is the respect I get!. I will be cancelling with them but in the mean time I have no fridge and $120.00 is totally unacceptable. Terrible business practice I hope someone sees my complaint before purchasing with this company.
Desired outcome: i would like to be given a fair price to purchase another refrigerator since parts are 5 months out
Latest American Home Shield [AHS] Reviews
Advertised ac tune up before May 15 in all emails and then told offer for nc has expired April 25 extremely frustrated with service AC / heating Dishwasher repair Awful companyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!