Menu
CB Drug Store CVS 5650 Red Bug Lake Rd, Winter Springs, FL, 32708, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

5650 Red Bug Lake Rd, Winter Springs, FL, 32708, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
P
12:47 pm EDT

CVS - Total operations of pharmacy.

I have been a customer for years and have not satisfied with the service. First….they never, never, never answer their phones so I always have to go in person and this past year I have been dealing with cancer so this has been a real burden for me. When I complain about them not answering the phone they tell me they have not have enough employees for the past few years and I need to complain to corporate. Second…I go to pick up my 90 day prescription and they only have a 30 day so I leave it there and go home and call my doctor office. The nurse calls and corrects prescription to 90 days and a week later I am out of pills but no update from CVS. So since they do not answer phone so I make another trip and they claim they never heard from my doctors office. So I go home again without prescription and call my doctor again and the nurse tells me she called CVS 5 days ago and corrected the dosage to 90 days so she did her job. So guess what…..another trip to CVS. I am now starting to hate this store and I am not the only customer dealing with these problems. While waiting in line we all talk about the horrible service. Please help!

Desired outcome: Improve service, more employees and answer the darn phone!

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.