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CB Furniture Stores Rooms To Go 16350 FL-50 Ste A, Clermont, FL, 34711, US
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Rooms To Go
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Rooms To Go

16350 FL-50 Ste A, Clermont, FL, 34711, US
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1 complaint
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Website
www.roomstogo.com
Phone number
+1 (352) 432-2958
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Rooms To Go reviews and complaints 1

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C
6:27 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Rooms To Go has left an official reply on this complaint.

Rooms To Go - I would like someone to call me back

I bought furniture at the Clermont Rooms To Go. It was delivered on Thursday, February.10. There are some imperfections in both pieces. I have called the store and the 1800 customer service number. I was told a manager would call me back, no one has!

I think it is unprofessional to be told someone will call you and then never get a call back. I guess Rooms To Go only cares about making money. Once the customer leaves the store after making a purchase, RTG say so long, sucker.

I have posted my experience on Facebook. I will tell my friends that RTG Does not care about post sale customer service!

Desired outcome: I would like to have someone come out and look at the furniture and see about getting new pieces that are not flawed.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Rooms To Go representative's response
Feb 23, 2022 12:18 pm EST
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We are deeply disappointed to hear this! Please send us an email to TellUs@RoomsToGo.com with your order info and we'd be more than happy to look into this for you.
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