Public Storage

This is pertaining to the service on Red Hill in Irvine the address on 16700 red hill ave. Irvine, CA 92606... My name is Tina Moore i've been calling public storage since the 28th of feb and and have left messages no return calls until the 3rd of feb when it was to late the costumer service is horrible. I was given a number by customer service and spoke with a lady by the the of Debra who raised her voice talked over me going back and forth with me it was horrible I received a call from Morgan about 09:44 her voice was not pleasant and could care less about my situation there was no solution she could help me with so I asked to speak with someone else she gave me a number [protected] to speak with ken no pick up I left a message. My storage was vacant on the the 3rd of feb know they are saying I owe $90 dollars I spoke with Shawn and Chris one person tells me its suppose to be out the end of the month the other person tells me the 3rd should be okay which was march 3 around 6:30 eric told me he will call me back and send an email he never did... My goal was to get everything out so that I wouldn't be charged covid has hit me hard no job and unemployment is exhausted I asked a lady by the name of Morgan is there anything they can do if they can prorate, reduce or give me some kind of extension im in economic hardship she didn't consider any solution and was cold and heartless...
My unit 1164 vacate march 3, 2021 called spoke with eric at 6:20
spoke with molly very rude her tone not pleasant also spoke with Debra who was worse she was talking over me.. I told her could she hold on so I could give her my number I was rushed and humiliated all at the same time. Horrible just horrible