Banfield Pet Hospital

Took my dog in because she yelped chewing a dental stick. Looked in her mouth and her gums were so red, it scared me. First visit seemed fine and caring, I was told by the vet tech, that tooth extraction was 45.00. So I signed up for their program. Second visit was a horror story. He called when she was under, told me she needs 12 teeth pulled. I was shocked, but anything for my baby. As we talked about it, he put it all on me to decide what to pull. I asked how much to pull just 3 teeth, he told me, 600.00. I was gobsmacked! I tried to find info, to make a decision, but I didn't have that. He was aggressive and told me he didn't want her under to long because of liver numbers... Still not sure, I had to decide on antibiotics shots, per him, for 125.00, cash! After pick up, they went over nothing and said the doctor would call me. No call. I had a prior engagement out of town, she was better with the antibiotics. Yried to call and email once I was back. I've never seen the xrays or something on paper about what teeth or the liver information. I've complained to the wellness program i'm paying 80.00 a month for, corporate and the actual place... Crickets! Worst experience! I've already paid hundreds out of pocket with both explanations.