Hertz

On April 2, 2019 I rented an Altima that was dirty and full of pollen from your company. I got there around 9:48. I got lost and ran a little late. The car was dirty when I rented it at 8:00 a.m. That car should not have been dirty that time of the morning. That why I feel as though she did not check that car out. She did not see that crack in it. I returned the car April 5, 2019 and I was charged for a cracked window that had the crack in it when I rented the car. I asked to see the records where she inspected the car before I rented it. She ignored my request. The associate manager was laughing and thought this situation was funny. The young lady lied to cover herself. I will never rent a car from Hertz again. They added $169.00 to my bill! I rented the car with a fourth tank of gas, and I bought it back with almost a half tank of car. Your associates did not make any adjustment about the gas in the car. Never rent a car from Hertz on Eastern Blvd.in Montgomery Alabama. I feel as though I was scammed. Poor customer service from the ladies that represent your company They were not professional, but rude and had no public etiquette. My RR number is [protected]. Corporate needs to request film or records and see when that black Altima was returned. Return my $169.00 was a window that was already cracked. I have a witness that saw that the windshield was not cracked. Also reimburse me for the extra gas in the car when I returned it.