US Pack – Supervisor conduct and operational protocol

I began working with US Pack as an independent contractor on February 1. The professionalism exhibited during onboarding was a decisive factor in my decision to affiliate with the company.

However, my Initial interactions with my direct supervisor, were amicable. Over time, however, his responsiveness declined, and he began arbitrarily reducing my scheduled hours without prior notice or justification. Delivery expectations also became increasingly unreasonable, disregarding foreseeable delays such as school zones, traffic congestion, and roadway obstructions etc...

On June 16, I deferred one item due to vehicle capacity constraints. I informed the Tamarac Hub (Fort Lauderdale, FL) associate that I would deliver the item on my next loop. Without warning or prior disciplinary notice, I no longer was assigned hours effective June 18.

The supervisor alleged the Tamarac Hub no longer wished to work with me. Upon direct inquiry, Tamarac Hub personnel confirmed no such request had ever been made and stated they were completely unaware of any issues relating to what took place on June 16.

That same day, I contacted my supervisor's boss by text and phone to report the matter. The boss replied in text that he would follow up, but I received no further communication from him.

This conduct raises concerns about fairness, managerial accountability, and adherence to company procedures.