Smith's Furniture & Appliances Homeowners And Decorators Reviews 2025

Latest Reviews and Complaints

K. Schmidt

Verified customer

My fridge, which I bought from Smith's Furniture & Appliances Inc

My fridge, which I bought from Smith's Furniture & Appliances Inc. less than a year ago, stopped working. It took them 20 whole days to fix it. But guess what? Just 2 weeks later, it broke again! Now I have to wait another 14 days for the repair service. And who knows how long it will take for them to get the part, which last time took a whopping 15 days. As a senior living alone, this is a major inconvenience. I have no fridge to keep my food fresh and safe. So now I have to go grocery shopping every day or two, which is a real pain during a pandemic and in the winter.

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How responsive is Smith's Furniture & Appliances's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Smith's Furniture & Appliances is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Smith's Furniture & Appliances's silence.

How is Smith's Furniture & Appliances’s rated by home furnishers?

Smith's Furniture & Appliances’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of home furnishers are dissatisfied with their purchases.

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D. Stroman

Verified customer

I bought a stove from Smiths Furniture&Appliances Inc

I bought a stove from Smiths Furniture&Appliances Inc. 2 years ago for about $1200. It started falling apart recently. I contacted them a few times and they sent a guy to fix it. He said he wasn't a repairman and promised to come back with glue, but he never did. Today, October 21, I called them again and they said I have to pay for a repairman. I need help resolving this issue. Thank you.

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Smith's Furniture & Appliances earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Smith's Furniture & Appliances to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Smith's Furniture & Appliances is known for their high standards and safety. If you're thinking about dealing with Smith's Furniture & Appliances, it's wise to check how they handle complaints.

Smithsfurniture.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Smithsfurniture.com you are considering visiting, which is associated with Smith's Furniture & Appliances, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

Smithsfurniture.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The smithsfurniture.com may offer a niche product or service that is only of interest to a smaller audience.
Smith's Furniture & Appliances protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Smith's Furniture & Appliances reviews first appeared on Complaints Board on Jun 19, 2023. The latest review My fridge, which I bought from Smith's Furniture & Appliances Inc was posted on Jun 22, 2023. Smith's Furniture & Appliances has an average consumer rating of 1 stars from 2 reviews. Smith's Furniture & Appliances has resolved 0 complaints.