The Unitel Direct Group review: Daylight robbery

From the start they have bombarded me with constant calls, pressuring and tricking me into buying services that aren’t worth the paper they’re written on. As a fairly new business, I was naïve to the tactics these companies use, and between January and April they’ve taken over £7,000 from me. Most of the time I didn’t even realise I’d “agreed” to anything — they twist conversations and make it sound like you promised something on a previous call.
To make matters worse, I ignored their emails asking for access to my Google Business profile, so they’ve gone ahead and built some sort of website I never asked for, and now they claim I owe them £2,200. I did not agree to this.
You can’t get your point across on the phone because they don’t let you speak. These so‑called “verbal contracts” have got to stop. I work incredibly hard to keep my business going, and companies like this take advantage of people who are just trying to get by.
Do your research — like I should have — and avoid them like the plague.
I am requesting that Trading Standards investigate this company’s conduct, particularly their use of verbal “contracts,” high‑pressure sales calls, and unauthorised service creation.