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AccountGear.com complaints 2

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1:40 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AccountGear.com Stole money

Accountgear steals money again. Supported by Facebook and Paypal accountgear.com has stolen money as follows:

1) Took payment - No problem here

2) No response after a week, tried to reach out on their 24/7 support, then their facebook page. Multiple times messages were sent to them over the next few weeks. Only thing they did was confirm address (since I'm located in Canada I'm assuming they used this to identify us as targets for the scam) through an automated response.

3) Tried to get refund from paypal. Paypal refused because it is intangible asset with no evidence provided by accountgear.com that they had made any delivery.

So now I'm trying to make sure others don't fall into this trap. Right up to the end the account was there on their website and even now when I go and check order status (after they say to paypal that it was delievered) it is "authorizing" still. Obviously not completed. (see attached photo for proof)

It has been almost 1 month at this point.

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Resolved

The emails were going to an un-monitored email or being blocked by their server (something like that). Once I got responses and established communications things got resolved.

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8:22 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

AccountGear.com Rip off

I am an avid gamer and play most of the MMO games on shelves today. I play World of Warcraft with my mates and not long ago came across www.accountgear.com . The site offered virtual characters and gold which interested me due to my friends being already so advanced in the game and myself wanting to play similar content.

I purchased a character from the site which resulted in a very long waiting period for my character. I was eventually emailed by the company asking to make a different selection to the character I originally purchased due to a technical difficulty on their behalf. This continued until my fourth selection and by this time I had lodged a dispute via Paypal regarding the transaction.

I eventually received an account which was not properly secure and was taken from me by the previous owner. To make my situation worse Paypal was unable to retrieve my money because the store was a virtual item & account company. Accountgear have made no contact with me since I was informed of this.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Overview of AccountGear.com complaint handling

AccountGear.com reviews first appeared on Complaints Board on Dec 1, 2008. The latest review Stole money was posted on Jul 28, 2014. The latest complaint Stole money was resolved on Jul 28, 2014. AccountGear.com has an average consumer rating of 5 stars from 2 reviews. AccountGear.com has resolved 2 complaints.
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  1. AccountGear.com contacts

  2. AccountGear.com phone numbers
    1,206855557
    1,206855557
    Click up if you have successfully reached AccountGear.com by calling 1,206855557 phone number 0 0 users reported that they have successfully reached AccountGear.com by calling 1,206855557 phone number Click up if you have UNsuccessfully reached AccountGear.com by calling 1,206855557 phone number 1 1 users reported that they have UNsuccessfully reached AccountGear.com by calling 1,206855557 phone number
  3. AccountGear.com address
    7550 Roguewood Dr NE, Plainfield Township, Michigan, 49306, United States
  4. AccountGear.com social media
AccountGear.com Category
AccountGear.com is related to the Web Design and Development category.

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