The complaint has been investigated and
resolved to the customer's satisfactionResolved TXU — Billing Overcharges
resolved to the customer's satisfaction
I have called TXU numerous times since I took back my home from a previous renter in July 2017. Each time I complained tht the meter was not working correctly and that the bill was too low (between .26 and $19/month. They finally came out to check it out in Dec. I have now received a bill for $3000 for the 6 months. There is no way we spent $500/month in electric. When the service person came out to the property, they told my son the utility company could not determine the usage and that they would charge the maximum they could for the 6 month period. Who can I contact to complain?