Twelve AM
reviews and complaints

for the great service!

I gotta say, I'm really diggin' Twelve AM Co. I mean, I've bought a few things from them now and every single time I get so many compliments on my outfits. It's like they know exactly what I like and what looks good on me. I even gave my daughter a pair of boots I bought from them because she loved them so much. But don't worry, I bought myself another pair because I couldn't bear to be without them.

And can we talk about how fast their shipping is? I swear, I order something and it's at my doorstep in no time. It's like they have a secret teleportation device or something. But seriously, it's so convenient and I appreciate it.

Overall, I'm a big fan of Twelve AM Co. and I'll definitely be buying more from them in the future. Keep up the good work, guys!

Twelve AM Co. ain't no good, man. They ain't professional and they don't apologize for their mistakes. They sent me tracking info for my order before even checking if they had the product in stock. Can you believe that? And when they finally realized they didn't have it, they didn't even bother to cancel my order after I asked them to. Now, it's been a whole month and I'm still fighting to get my money back. It's a real hassle dealing with these guys.

I gotta say, I was pretty impressed with Twelve AM Co. I ordered a pair of shoes from them and they arrived super quick! The customer service was top-notch too. The person I chatted with on the website was really helpful and got back to me in a jiffy. And let me tell you, these shoes fit like a glove! I couldn't be happier with my purchase. I definitely recommend giving Twelve AM Co. a try if you're in the market for some new kicks.

I ordered some slippers from Twelve AM Co. and they said they were in pre-shipment, but then it never updated. Weeks went by and I was credited for the discounted price I paid with a promo code. Now I have to repay for shipping for something I never received and pay full price since there is no promo code. To make matters worse, there is literally nothing left in my size now. I am very disappointed and will not be ordering from them again. I give them a 0/10 and do not recommend them to anyone.

So, I was scrolling through my Instagram feed and I saw these snake skin boots that caught my eye. I was like, "Wow, I need those boots in my life!" Then, I found out that Twelve AM Co. is a black owned company, which made me even more excited to purchase from them. I did some digging and found out that they use high-quality materials to make their shoes.

Let me tell you, all of the shoes at Twelve AM are one-of-a-kind. I've never seen anything like them before. Whenever I wear my boots, I always get compliments from people. It's like everyone wants to know where I got them from.

I'm definitely going to continue to support Twelve AM Co. because they're doing amazing things. I can't wait to see what they come out with next.

So, I ordered from Twelve AM Co. a week before my grad school commencement ceremony. I was so excited to wear the shoes I had my eye on for weeks. But, when the day came, the shoes were nowhere to be found. I was so disappointed that I had to rush and buy something else. It was a bummer, man.

Finally, a week later, the shoes arrived. But, now they are useless to me. I don't need them anymore. I wish I could return them, but I don't know if I can. It's a real drag, you know?

Overall, I'm not too happy with my experience with Twelve AM Co. I wish they could have gotten my shoes to me on time. It would have made my graduation day so much better. But, now I'm stuck with shoes I don't need.

I bought my first thing from Twelve AM Co. a few months back and it was a great experience! I really dig the brand, the way it looks, and the stuff they sell! I got the 'Elite' sandal/slide and it was super easy to buy on their website. The customer service was awesome and they got back to me right away. The sandals came in perfect condition and the leather was really soft. They fit me just right and seem like they'll last a long time - the postcard and satin dust bag were a nice touch too. I'm really happy with my purchase and I'll definitely be buying from them again!

I recently made a purchase from Twelve AM Co. and unfortunately, I had a bit of a negative experience. I ordered a pair of boots in my usual size 7, but when they arrived, they were much too small. In fact, they fit more like a size 6 in women's shoes. I was disappointed, but I figured I could just return them and get my money back.

So, I went onto the Twelve AM Co. website to initiate the return process. I selected the option to receive my refund in the original form of payment, which was my credit card. However, when the refund came through, it was in the form of store credit. This was not what I had selected, and I was frustrated that I couldn't get my money back as I had intended.

I decided to reach out to the company via email to see if they could help me out. I explained the situation and asked if they could issue a refund to my credit card as I had originally requested. Unfortunately, the response I received was not what I was hoping for. The company informed me that their return policy had not been updated and that the only option for refunds was to receive store credit.

I was disappointed that the company had not updated their policy to reflect this change, and I felt like it was their fault that I had not received the refund I wanted. While I appreciate that they were willing to work with me and issue store credit, it wasn't what I had wanted or expected.

Overall, my experience with Twelve AM Co. was not great. While I appreciate their willingness to work with me, I was frustrated by the lack of communication and the fact that their policies were not up-to-date. I hope that they can improve in the future and provide a better experience for their customers.

Twelve AM Co. is a company that I recently had an experience with. I was disappointed to find that they do not have a clear, independent cancellation policy. I had placed an order for a pair of boots online, but then I found a similar pair in-store. Since the shoes had not yet shipped, I decided to request a cancellation. I reached out to their customer service through the chat feature, but the response I received was very rude and unprofessional. The representative was curt and unhelpful, and when I asked about the cancellation policy, they directed me to the return policy instead.

I was disappointed by the lack of assistance I received, and the representative's attitude only made things worse. I felt like I was not being heard or valued as a customer. If the representative had been a little more polite and understanding, I might have been more willing to work with them. Unfortunately, their behavior was enough to turn me off from patronizing Twelve AM Co. again.

Overall, I think that Twelve AM Co. needs to work on their customer service skills. They should have a clear and independent cancellation policy, and their representatives should be trained to handle customer inquiries in a polite and professional manner. While I was disappointed by my experience, I hope that they will take steps to improve in the future.

I bought some boots from Twelve AM Co. on Christmas day, hoping to wear them to my sister's birthday party on January 16. Unfortunately, I had to wait almost three weeks for my order to arrive. I reached out to the company to ask about the delay, and they told me that my boots would be shipped by the end of that week. However, I still didn't receive my shoes in time for the party, and had to find a different outfit to wear.

I contacted the company again, and the owner told me that my boots would be shipped by the end of the following week. But once again, I was disappointed when I didn't receive any shipment information or email. I later found out that the company's shipment was still delayed, but they never mentioned that the shoes weren't in stock when I placed my order.

It's now been a month since I placed my order, and I've had to initiate a refund through PayPal. I've seen online that other customers are also experiencing the same problem, and have been waiting for their orders since Thanksgiving. A good company would not take their customers' money if they can't fulfill their orders, or would refund it as soon as possible. But this company keeps giving false shipping expectations and keeping their customers' money.

I think that this company should be shut down, as I've researched this and found that this has been happening for years. I'm going to report this to as high an authority as I can, so that this doesn't happen to others.

So, I stumbled upon Twelve AM Co. website and decided to order a pair of boots for $170. The website looked pretty cool and the boots looked amazing. I was so excited to receive them in the mail. However, when they arrived, I was disappointed to find out that they didn't fit me properly. I tried to wear them around the house, but they were just too uncomfortable. Now, they are just sitting in my closet collecting dust. I wish I could wear them, but unfortunately, I won't be able to.

Despite my disappointment with the boots, I have to say that the website was easy to navigate and the ordering process was simple. The boots arrived in a timely manner and were packaged nicely. I appreciate the effort that Twelve AM Co. put into making sure that their products are presented well.

Overall, I would recommend Twelve AM Co. to others who are looking for unique and stylish footwear. Just make sure to double-check the sizing before placing an order. I made the mistake of assuming that the boots would fit me perfectly, but unfortunately, that wasn't the case. Despite this, I still think that Twelve AM Co. is a great company and I would consider ordering from them again in the future.

I ordered a pair of shoes from Twelve AM Co. and was disappointed with the fit. The shoes were shaped oddly and didn't conform to my feet like I expected. The front of the shoe was flat and didn't look good with any of my outfits. I was hoping for a more stylish and comfortable shoe, but unfortunately, these didn't meet my expectations.

However, I will say that the quality of the materials used in the shoes was good. The leather was soft and durable, and the stitching was well done. I also appreciated the attention to detail in the design, such as the embossed logo on the heel.

Overall, I wouldn't recommend Twelve AM Co. for shoes unless you have very specific feet that fit their particular shape. If you're looking for stylish and comfortable shoes, there are better options out there.

So I ordered some shoes from Twelve AM Co. and they sent me the wrong ones! Like, what the heck, man? And when I tried to return them, their customer service was no help at all. Plus, they don't even offer shoes in enough sizes. Like, seriously? How are you gonna run a shoe company and not have shoes for all sizes? It's just not cool.

So, I bought these boots from Twelve AM Co. thinking they were wide calf, like they said on their website. But, when I got them, they were not wide calf at all. I was pretty disappointed, because I was really looking forward to wearing them. I tried to zip them up, but they just wouldn't go. I was pretty bummed out, because I really liked the style of the boots.

I contacted the company to see if I could get a refund, but they said they only do exchanges. I was kind of annoyed, because I didn't really want to exchange them for something else. I just wanted my money back. But, I guess that's just how they do things.

So, now I'm stuck with these boots that I can't even wear. It's a bummer, because they were pretty expensive. I wish I had known that they weren't actually wide calf before I bought them.

Overall, I'm not super impressed with Twelve AM Co. I think they should be more clear about their sizing on their website. It's not fair to customers to say that something is one size, when it's actually something else. I probably won't be buying from them again, unless they make some changes to their policies.

So, I decided to reach out to Twelve AM Co. and see if they could help me out. I was pleasantly surprised by their customer service. They responded quickly and were very understanding of my situation. They offered to send me a new pair of slippers in the correct size free of charge and even apologized for the inconvenience.

When I received the new pair of slippers, they fit perfectly and were incredibly comfortable. I was impressed with the quality of the slippers and the attention to detail in their design. The slippers are made with high-quality materials and the stitching is impeccable.

Overall, I had a great experience with Twelve AM Co. Their customer service was top-notch and they went above and beyond to make sure I was satisfied with my purchase. I would definitely recommend them to anyone looking for comfortable and stylish slippers.

So, I had a really bad experience with Twelve AM Co. I was really excited to get my boots, but they never came. I kept getting messages from them saying that there was a delay, but it was always every two weeks for three whole months! I was getting really frustrated and asked for a refund, but they said no. I couldn't believe it! I had to go through PayPal to finally get my money back. I would definitely not recommend ordering from this company. They seem really shady and not trustworthy at all. Stay away!