Menu
French Crown Customer Service Phone, Email, Contacts

French Crown
reviews and complaints

www.frenchcrown.in
www.frenchcrown.in

Learn how the rating is calculated

1.1 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

French Crown reviews 20

ComplaintsBoard
S
2:54 am EST
Verified customer This review was posted by a verified customer. Learn more

French Crown #Bgfrauds #Cheaters

I happened to purchase few clothes from them and when I received the order and tried the same nor the fit of the same was upto the mark nor the quality.

Post which I tried speaking to their customer care and to my utmost shock after my multiple texts they Neva felt like responding.

Don't get in their Trap and waste your Valuable time & Hard earned Money !

Recommendation: Don't get in their Trap and waste your Valuable time & Hard earned Money !!

Read full review of French Crown
Update by Saket Malhotra

#BgFrauds #Cheaters

View 0 more photos
Hide full review
ComplaintsBoard
J
11:17 am EDT
Verified customer This review was posted by a verified customer. Learn more

French Crown Disappointing Fit and Shrinkage: French Crown Shirt Review

The shirt I got from French Crown was lookin' real good, ya know? But man, it was stiff as a board. I tried washin' it with gentle and cold water, but dang, it shrunk so much I couldn't even wear it no more. The sleeves were like 2 inches too short, and the whole dang shirt was way too tight on me. I couldn't even return it 'cause I already washed it, so now I gotta pass it on to goodwill. If you're thinkin' 'bout gettin' one, I'd suggest goin' for one or two sizes bigger than your regular size. I gotta say, I was pretty disappointed 'cause the shirt looked real nice, ya know?

Read full review of French Crown
Hide full review
ComplaintsBoard
J
10:54 am EDT
Verified customer This review was posted by a verified customer. Learn more

French Crown Warning: French Crown (frenchcrown.in) - Faded, Dirty Shirt with No Design, Ignoring Returns

I got my order #*** from French Crown (frenchcrown.in), but the shirt I received was all messed up. The color was all faded and dirty, and there was no design on it like they showed in the picture. I paid a whopping 6000 bucks for this, and now they're not even responding to me. They claim to have a return policy with no questions asked, but it seems like they're ignoring me on purpose. I'm warning you, folks, be careful with these guys. I even made a YouTube video about it, just search for "SHARK TANK French Crown Review" and you'll find my video as the second option.

Read full review of French Crown
Hide full review
ComplaintsBoard
L
10:08 am EDT
Verified customer This review was posted by a verified customer. Learn more

French Crown Horrible Customer Service and Refusal to Provide Return Label - French Crown Review

Terrible experience! I had the worst customer service ever with French Crown. They sent me a tuxedo blazer that was completely damaged, making it impossible to wear. Can you believe it? And to make matters worse, the merchant is refusing to send me a label to return it for a refund. Can you imagine the audacity? We've exchanged a whopping 10 emails, and they still won't budge on sending me a label for a problem that clearly isn't my fault. They actually expect me to pay for the overseas shipping myself! Can you believe the nerve? Save yourself the trouble and don't waste your hard-earned money or precious time with this company!

Read full review of French Crown
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

French Crown Disappointing Experience: Slow Response Time, Hidden Charges, and Frustrating Return Process at French Crown

We ordered a suit from French Crown and it arrived pretty fast, which was nice. However, we were bummed out because it didn't fit us properly, so we made up our minds to send it back. Little did we know that this would turn into a never-ending email saga. We've sent countless emails, but still no word on the return approval. Their website claims that they have a "no questions asked" return policy, but what they conveniently forget to mention is that they take FOREVER to respond to emails. It's like they're playing hide and seek with our refund!

To make matters worse, just when we thought things couldn't get any more frustrating, we received a bill from FedEx for the delivery charge. Wait a minute, wasn't the delivery supposed to be free? That's what they advertised! Talk about false advertising!

All in all, we're not impressed with our experience at French Crown. The slow response time and the lack of transparency regarding the return process have left us feeling frustrated and annoyed. And let's not forget about the unexpected delivery charge. It's safe to say that we won't be shopping with them again.

Read full review of French Crown
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

French Crown Terrible Customer Service and Shipping Issues - Stay Away from French Crown!

I recently made a purchase from French Crown, ordering two shirts. However, it took a whole month before I received a shipping tracking number. I diligently followed the tracking information, only to discover that the shipper had provided the wrong address to the shipping company. As a result, my precious items ended up being delivered to the wrong address.

When I reached out to the Customer Service team, they insisted that I had indeed received the items. Frustrated, I requested delivery confirmation, which clearly showed that the items were sent to the incorrect address. Despite my efforts, two months passed and I still hadn't received a refund for my purchase.

In my desperation, I decided to dispute the charge with Paypal. However, even after initiating the dispute, the customer service team from French Crown continued to contact me, urging me to give them another chance to rectify the situation. At this point, I had been waiting for three long months for just two shirts, and I had had enough. I firmly informed them that I would NEVER consider giving them my business again.

Fortunately, Paypal came to my rescue and refunded me the money I had spent. My experience with French Crown has left me with a bitter taste in my mouth, and I strongly advise others to stay far away from this company. I cannot speak to the quality of their clothing, as I never received it, but it is clear that they were more interested in keeping my money than providing me with the products I had ordered.

Read full review of French Crown
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

French Crown Inconsistent Sizing and Poor Customer Service: Ref. Order #**************

Ref. Order with #***

I recently made a purchase from French Crown, specifically a pair of jeans in size 34 with the aforementioned reference number. Unfortunately, upon receiving the jeans, I found that the size was not suitable for me. So, I decided to exchange them for a size 32 instead. However, to my disappointment, the size 32 jeans were no different from the previous pair in terms of fit. Frustrated with this situation, I requested a refund instead.

To my dismay, I was informed that once a product has been exchanged, it cannot be exchanged again. This communication took place between September and October of 2022. I had initially agreed to this policy, but now I find myself in a predicament. I have been struggling for the past four months to either exchange the product for a suitable size or receive a refund, but to no avail.

The sizing of the jeans from French Crown is incredibly inconsistent and disappointing. It seems that the sizes are not based on any scientific measurements. Apart from the decent packaging and a pen that came with the order, there is nothing else positive I can say about my experience.

At this point, I feel compelled to take legal action and involve the Consumer Court in order to resolve this matter. I will be sending you a notice from my lawyer shortly.

Read full review of French Crown
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

French Crown Terrible Service and Delayed Returns: A Warning about French Crown

I recently made a purchase from French Crown, buying 4 shirts and 2 pants. The shirts fit well, but I can't say how long they will last since I had a terrible experience with their service. As for the pants, they remind me of my grandpa's style, and I honestly can't believe there are still tailors out there making such pants. So, I made the decision to return them, and that's when the fraud began.

I received my parcel on April 30th and generated a return request on April 31st. It's now April 15th, and despite sending two emails and making phone calls, I am still waiting for my return. It's quite frustrating, to say the least.

I tried to review their website, but there are no options available for customers to leave reviews. The reviews they have posted on their site seem fake as well. Even the names of their customer care executives, like Veronica and Robert, make them appear to be an international company.

I strongly advise staying away from companies like this and not buying directly from their websites. Instead, opt for platforms like Amazon, where you can be assured of timely returns and refunds. Don't let yourself get caught up in the same situation I did.

Read full review of French Crown
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

French Crown Terrible Experience with French Crown: False Promises, Delayed Order, and Refusal to Refund

I gotta tell ya, folks, this here French Crown company ain't worth a lick. I reached out to 'em on November 10th, all excited to make a purchase for my wedding. I specifically asked if they could get me a suit by December 10th, and they assured me they could. So, I went ahead and placed the order, thinkin' everything was gonna be just fine.

Well, let me tell ya, I didn't hear a peep from 'em for weeks! Can you believe it? They even gave me a tracking number, but when I did some diggin', turns out that label was made way back in July of 22! Now it's November 29th, and there ain't been no movement on my order whatsoever. I asked 'em what the deal was, and they had the nerve to tell me the suit was just startin' to be made. But get this, their website said they already had the size I ordered in stock! That's why I picked it in the first place!

Well, I wasn't havin' none of that nonsense. I immediately asked 'em to cancel my order 'cause there was no way it was gonna make it in time for my big day. Plus, I might need to make some adjustments, ya know? But guess what? They didn't respond to me at all! Three whole days went by, and then I got a notification sayin' my order was bein' prepared to ship. Can you believe the audacity?

So, I reached out to 'em again, tellin' 'em I wanted to cancel the order. But the person I talked to said it couldn't be canceled and that it was already on its way. I asked 'em why, but they never gave me a straight answer. I got emails to prove it, folks, I ain't makin' this up! Now the tracking number is active, but I ain't takin' no chances. I called up FedEx right away and told 'em not to deliver it. They listened to me and sent it right back to the sender.

But here's the kicker, folks. French Crown is refusin' to give me my money back! Can you believe that? They say it's their "policy" that I gotta receive the delivery first and then ask for a refund. Now, that don't make no sense to me 'cause I asked 'em to cancel the order before they even started makin' it! I reckon it's just a scam to make me pay for return shippin' too. Can you believe the nerve of these folks?

This whole mess has been goin' on for over a month now, and I'm tellin' ya, stay far away from this company. Them good reviews you see? They gotta be fake, 'cause I got the emails to prove every word I'm typin' right now. Don't waste your time or money with French Crown, folks. Trust me on this one.

Read full review of French Crown
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

French Crown Terrible Quality and Nonexistent Customer Service: Avoid French Crown at All Costs!

I ordered some products from French Crown on 27/12/22 and finally received them on 09/01/23. It was a long wait, but I knew they were coming from overseas. However, when the order finally arrived, I was shocked by the terrible quality of all the items. The suit was all creased up, made of low-quality material, and didn't fit well at all.

Now, the company's website claims to have a "no questions asked return policy" with "free returns within 60 days." They say all you have to do is contact them through their online form, email, or Whatsapp, and they'll process a refund within 48 hours after receiving the goods. But let me tell you, there is absolutely no evidence that the company actually follows their returns policy.

I immediately submitted a request for a full refund on the day I received the order (09/01/23), but until now, my request has been completely ignored. I've tried reaching out to them multiple times through email and Whatsapp, but they haven't responded at all. Frustrated, I decided to return the order on 14/01/23, and I have proof that they received the goods at their UK warehouse on 18/01/23. However, I haven't received any confirmation that they've received the return or that they'll issue a full refund.

To make matters worse, I recently received an invoice from Fedex for import charges, which amounts to about one third of the total order. Now, during the ordering process, they never mentioned anything about additional charges. They simply stated that all orders over 49 USD qualify for free shipping worldwide. But let me tell you, this statement is extremely misleading. They don't inform the buyer about these extra charges at any point.

I strongly advise you not to make the same mistake as me and avoid placing an order with this company. Trustpilot has even posted a message about the number of fake reviews for this company that have been removed, which further proves that they can't be trusted. I've already filed a claim through Paypal for a full refund because I have no confidence that communicating with the company will lead to a satisfactory solution.

Read full review of French Crown
Hide full review

French Crown complaints 10

ComplaintsBoard
W
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Disappointing Customer Service: Former Go-To Shopping Site No Longer Cares About Customers

This site used to be my go-to for shopping, but not anymore. Their customer service has become downright shameful, to say the least. They don't seem to care about their customers anymore. I recently had an issue with an order, and when I reached out to them for help, they were completely unhelpful. It's like they couldn't be bothered to even listen to my concerns. It's really disappointing because I used to love shopping here. But now, I'll definitely be taking my business elsewhere.

Read full review of French Crown
Hide full review
ComplaintsBoard
T
9:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Disappointed with French Crown: No Returns for International Orders

My order was over $400 and yet this company, they don't make it right. They're out of the US, so you can't make a return.

I recently made a purchase from French Crown and I must say, I'm quite disappointed. Despite spending over $400 on my order, the company failed to provide satisfactory customer service. It's frustrating to know that they are located outside of the US, as this means I am unable to make a return.

I understand that mistakes happen, but it's disheartening when a company doesn't take responsibility for their errors. In this case, French Crown has left me feeling frustrated and dissatisfied.

I had high hopes for my order, especially considering the amount of money I spent. However, it seems that this company lacks the necessary procedures to handle customer concerns effectively.

Not being able to make a return is a major inconvenience. It's important for customers to have the option to return or exchange items if they are not satisfied with their purchase. Unfortunately, French Crown's policy does not allow for this, leaving me stuck with a product that I am not happy with.

Overall, I would caution others against ordering from French Crown, especially if they are located outside of the US. The lack of a return policy and poor customer service make it difficult to trust this company. It's disappointing to have such a negative experience after spending a significant amount of money.

Read full review of French Crown
Hide full review
ComplaintsBoard
J
7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Nice Look and Feel, but Terrible Fit and Nightmare Returns Process: A Disappointing Experience with French Crown

The shirts looked nice and had a nice feel. I gotta say, they were pretty good in that department. But man, oh man, the fit was just terrible. Like, seriously, it was a total disaster. I mean, I don't know what they were thinking when they made these shirts, but they definitely missed the mark on the fit.

And let me tell you about the returns process. It was a complete nightmare. I mean, it was like pulling teeth trying to get a return processed. It was absolutely excruciating. I had to jump through so many hoops and deal with so much red tape just to get my money back. It was a real headache, let me tell you.

Overall, I was pretty disappointed with my experience with French Crown. The shirts may have looked nice and felt nice, but the fit was a major letdown. And the returns process? Well, let's just say it was a total nightmare. I wouldn't recommend this place to anyone, that's for sure.

Read full review of French Crown
Hide full review

Is French Crown legit?

Our conclusion: After a detailed review, ComplaintsBoard finds French Crown to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, French Crown is known for their high standards and safety. If you're thinking about dealing with French Crown, it's wise to check how they handle complaints.

French Crown earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

French Crown has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for frenchcrown.in can be seen as a positive aspect for French Crown as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of French Crown's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Frenchcrown.in has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up French Crown and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Frenchcrown.in appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While French Crown has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • French Crown protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to French Crown. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Disappointing Experience with French Crown: Poor Service & Subpar Quality

I had a really bad experience with French Crown. Their service was terrible and the quality of their products was subpar. Honestly, I don't even consider them a reputable brand. It feels more like a local, desi company trying to pass off as something more high-end. They charge premium prices but the workmanship is definitely not up to par.

Read full review of French Crown
Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Nightmare Returns: French Crown's Hassle-Filled Process is a Total Disaster

I recently purchased a couple of shirts from French Crown and thought I'd share my experience. Let me tell you, returning those shirts was a real hassle. I mean, seriously, I've never dealt with anything like it before. It was a total nightmare, I tell ya!

First off, let me just say that French Crown really needs to step up their game when it comes to returns. I mean, come on! Returning a product shouldn't be this complicated. It's like they don't even want you to return anything. It's a real bummer, especially when you're not satisfied with your purchase.

The whole process was just so darn difficult. I had to jump through hoops just to get a return authorization. And let me tell you, their customer service was no help at all. I tried reaching out to them multiple times, but it was like talking to a brick wall. They were completely unresponsive and didn't seem to care about my concerns.

Now, I understand that returning items can be a bit of a hassle sometimes, but this was on a whole other level. It's like they were intentionally making it difficult for me. I had to fill out all these forms, provide all sorts of information, and even pay for the return shipping myself. I mean, seriously? Who does that?

I just want to warn you all out there to be careful when shopping at French Crown. If you're thinking about returning something, be prepared for a long and frustrating process. It's definitely not worth the headache, in my opinion.

In conclusion, my experience with French Crown and their return policy was a complete disaster. I wouldn't recommend them to anyone. Save yourself the trouble and shop elsewhere. Trust me, you'll thank me later.

Read full review of French Crown
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Terrible Customer Service and Delayed Shipping Ruin Otherwise Great Clothing Experience

Ordered two shirts "express shipping". 20 days later, my order still hasn't shipped and communication with customer service ain't helping at all. I've tried reaching out to them through PayPal, but no luck. It's a real bummer 'cause their clothes look amazing.

Read full review of French Crown
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Mixed Feelings: French Crown's Inconsistency with Size and Quality Raises Concerns

I used to really like French Crown and their stuff, but now I'm just plain annoyed and mad at them. They're making India look bad, and that's not cool. Don't trust their promises, they're not always true. Only buy from them if you're absolutely positive that the size and quality will be good.

Read full review of French Crown
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Horrible Store Experience: No Shipping, No Refund, Terrible Customer Service, Avoid at All Costs!

This store is absolutely terrible! I made an order like more than 10 days ago for two waistcoats. Neither of them has been shipped and they won't give me a refund! I made two orders and one of them was a total mistake. I've been trying to get in touch with them for like two whole weeks and it's been a complete disaster! Don't even bother, just stay away. Oh, and guess what? They even have the audacity to ask for a tip when you're checking out! Can you believe it?

Read full review of French Crown
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Terrible Experience: Avoid French Crown for Poor Quality Products and Dreadful Customer Service

I would strongly advise against purchasing anything from French Crown. They are a below-average clothing company. They sent me a suit that didn't fit at all, and when I requested a refund, they purposely delayed the process until it was too late for me to seek a refund from my credit card company. As if that wasn't enough, they had the audacity to send me a letter mocking me.

Their customer service is absolutely dreadful. The quality of their products is abysmal. In every aspect, they are simply terrible.

Read full review of French Crown
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

French Crown Warning: Unprofessional and Abusive Customer Service Experience with French Crown

I placed an order with French Crown on April 20th, and the expected delivery date was April 27th. However, the items did not arrive until May 10th. Unfortunately, during this time, I was away on a trip overseas.

To my disappointment, when I reached out to request a refund for the delayed delivery, I encountered difficulties. I tried to contact Mr. Illesh Ghevarriya, but instead of providing assistance, he verbally abused me over the phone. This behavior is completely unprofessional and unacceptable.

I must warn others not to waste their hard-earned money on this fraudulent company. The founders of French Crown lack professionalism and seem to have no regard for their customers. It is truly disheartening to encounter such ruthless individuals in the business world.

Read full review of French Crown and 1 comment
Hide full review
1 comment
Add a comment
B
B
Buoyfive
Mystic, US
Feb 26, 2024 9:34 pm EST

In general thier products are fine. However if there is a problem thier customer service is terrible to nonexistant.. Forget ever trying to call and speak them. You can email but they don't respond.

About French Crown

Screenshot French Crown
French Crown is a reputable and well-established online retailer that offers a wide range of high-quality and luxurious clothing and accessories. With a strong focus on French fashion and style, French Crown brings the essence of French elegance to customers around the world.

One of the standout features of French Crown is its commitment to providing customers with exceptional craftsmanship and attention to detail. Each garment is meticulously designed and crafted to ensure the highest level of quality and durability. From the selection of premium fabrics to the precision of the stitching, every aspect of the production process is carefully executed to create garments that exude sophistication and refinement.

French Crown's collection encompasses a diverse range of clothing items for both men and women. From tailored suits and shirts to dresses and blouses, each piece reflects the brand's dedication to timeless style and impeccable tailoring. The brand's clothing is characterized by clean lines, classic silhouettes, and subtle yet distinctive details, making them versatile and suitable for various occasions.

In addition to clothing, French Crown also offers a selection of accessories that perfectly complement their apparel. From luxurious leather belts and wallets to stylish ties and pocket squares, these accessories add the finishing touches to any outfit, elevating it to a new level of elegance.

What sets French Crown apart from other online retailers is its unwavering commitment to customer satisfaction. The brand strives to provide an exceptional shopping experience by offering personalized customer service, easy and secure online transactions, and prompt delivery. French Crown understands the importance of attention to detail and aims to exceed customer expectations at every step of the purchasing process.

Furthermore, French Crown's website is user-friendly and visually appealing, allowing customers to easily navigate through the various collections and find their desired items. Detailed product descriptions and high-resolution images provide customers with a comprehensive understanding of each garment, ensuring they can make informed decisions.

Overall, French Crown is a trusted and reliable destination for those seeking luxurious and timeless fashion. With its dedication to quality, craftsmanship, and customer satisfaction, French Crown continues to be a go-to choice for individuals who appreciate the elegance and sophistication of French style.

Overview of French Crown complaint handling

French Crown reviews first appeared on Complaints Board on Jul 5, 2023. The latest review #Bgfrauds #Cheaters was posted on Nov 27, 2023. French Crown has an average consumer rating of 1 stars from 20 reviews. French Crown has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.6
24 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. French Crown contacts

  2. French Crown social media
French Crown Category
French Crown is related to the Accessories category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.