Turkey Hill Dairy review: Misleading hiring techniques ( 21 comments)

Anne I agree but my hours are fine its the other associates I have a problem with. I am alot older then them and I do not have problems with most of them. There is a couple of them that got full-time and assistant manager positions and they are only in those positions for the pay. One is lazy and the other does not know what an assistant manager should be doing. I love this job but it upsets me so when I see things that are going on and they were told and nothing is corrected by them. Left me at a register for 7 hours straight and my legs were killing me the day before. I was in the military and the two that I am talking about would never get away with this. I fell helpless working there. The manager told both what has to be done and at this point they should be fired. I would like to see a district manager see what they are doing. How is someone suppose to get a job to support their family whan they have this kind of bull**** going on. I am thinking on whether to quit or not. The manager and I work good together and we get alot done. If iot was for my child's college I probably would not be there.

Turkey Hill in my area of Spring St. Reading Pa. is one of the busiest, most profitable stores they operate and I suspect it is only because they have 'no competition'. If a WaWa, Sheets or other similar store opened nearby I'm sure that the Turkey Hill Store would lose most of its business. Coming from a customers perspective, it is also the most frustrating not only to me but many of my neighbors who hate the place. Their employee turnover rate is ridiculous with new faces coming and going in a blink of the eye, leaving mostly from what I have learned is ridiculous store policies, poor training and verbal abuse from management.

I feel sorry for the poor people who come to work there who are thrown right out to the crowd on registers that they are expected to grasp on there own. Being slow, confused and extremely rattled is understandable; as well as frustrating to the customer who just wants to get in and get out. Turkey Hill expects even a FIRST DAY cashier to be able to accommodate multiple service request from a single customer like, gas, money orders, lottery, price checks, proofing of age for cigarettes, finding the cigarettes amid so many different brands on the rack, ice sales which they have to go outside to get for the customer, propane for which they also must go outside for...no wonder the customers get angry with the place and hate it. By the time the young clerk finishes with one of these many multi-purchasing customers, their heads are spinning...how could they possibly calmly and politely greet and service the next one? More registers would help, with more clerks, but that is not bound to happen at Turkey Hill.

Another annoying thing they make employees do is to ALWAYS ask if I have that stupid rewards card, even if they have asked me a hundred times for something I don't want. It takes us long enough to get out of that store at the register without adding an extra scanning step each time, which also slows the register adding up points for every customer. I see the clerk having to hesitate, staring at the stupid register waiting for the screen to clear...Frustrating as hell...If you say 'no' to the card request, they are forced to offer you an application which some customers take and fill out right there in front of you while you have to wait through 'THAT" bullcrap...

I've learned that Turkey Hill doesn't even give the workers a lunch break or regular short breaks, but if they do get a quick break, they are not allowed to sit. They get NO employee store, discount, even though they start at minimum wage but can drink free coffee and fountain drinks if they PAY for the cup or bring their own...HUH? No wonder they quit in droves.

I can go on and on about this place that fires people on the spot for having more than $100. in their registers when checked on throughout the day, or other ridiculous rules...It is a shame they loose all of the clerks who we like as customers on a regular basis...I'll end here because I can go on and on about this place in a negative way, but choose not to...*@#%!

Another

I just quit at the one I worked at because of poor management and a bad District Advisor. I called off sick, which their policy is to call 6 hours ahead of time. My manager I thought was still on vacation so I couldn't call her but told my assistant manager about not coming in. The second shifter texted me last night at 11:30 to see if I was coming in and I said no because I called off. My manager texted me some bullcrap this morning and I texted back to her that I quit. According to her, calling off 6 hrs before and notifying management is a no call no show...this company in general is a joke. They don't pay employees enough to deal with this stuff...

Can you please bring back Whoopie Pie Ice Cream.

Can you PLEASE bring this back. PLEASE.
veronicaamster@yahoo.com

We always purchase your ice cream and live it recently we purchased your black cherry but we only had very few cherries around 5 hope it was a mistake we do appreciate your products thank you Nancy Kane

Can you please give your employees a designated smoking area...they smoke right outside of the main doors, I hate walking my child through puffs of smoke, it is so unhealthy. I even hate breathing in all that second hand smoke. The employees are all very nice, don't get me wrong there. Isn't there a back door the can go out if they want to smoke?

I opened a brand new half gallon of Moose tracks Turkey Hill Ice cream. I scooped one spoonful and there it was... An 8 inch HAIR! I've NEVER complained or had to make a complaint in all my years... I hope this can get resolved! I've been a Turkey Hill supporter for a VERY long time.. The only ice cream we buy in our home.

Thank you

I bought Butter Pecan Turkey Hill ice cream and there was no peacans... I dont really understand how it says peacans in the name and made with no peacans. very disappointed, here is a picture.

Your company time after time. Shows lackluster quality with their food preparation. It takes over 30 minutes for each order for over the past year. You have remodeled your store and still the service hasn't changed. Why do multiple have to wait for made to order food. When your competitors can make it in a fraction of the time.

I recently went into this store that I have been a regular at for many years, one day I walked in and over heard the manager make very racist remarks towards black people saying a phrase such as "what color am I!?" Regarding the old manager and several other very racist remarks. And I also hear him calling the other employee's inappropriate names.

I bought the moose tracks stuffed ice cream from Walmart I. Grenville NC and it is not loaded I got about halfway through the bucket before seeing any chocolate.

I've been buying Turkeyhill ice cream the (butter pecan) flavor for several years. Especially the all natural, but lately the last 3 to 4 times that I've bought it. It's been gritty tasting. Haven't been happy with that, now I'm hesitant in purchasing anymore.

Two of the sandwiches in my 4 pack only had one cookie on one side. I like the product but was disappointed. I would like a coupon or something to get another box and hopefully that one will be whole sandwiches. Thank you

Sign says 3.67 so I go here go in and pay but I was charged 3.79 a gallon for my gas I came here thinking it was the cheapest around. 1/17/23 4:04 p.m. in shenandoah pa 17976.

Phone # [protected]

Email: triplec31@verizon.net.

I refused to pay a price I was told and said to the guy that it reads differently. He then caught an attitude (all on tape) and threw the money back at me aggressively. Not cool at all. It's 9:54pm and he's there.

Black cherry ice cream was plain without any Black cherries.

I brought 2 1/2 from turkey hill in Sunbury pa .and was disappointed ? compared to what the price is today.

You hired a creep who is harassing me and insulting me, his name is Jagger Willis.

I wanted too say how much I love turkey hill on charlotte street in Pottstown pa the employees are so nice there is 2 in the morning I love seeing the two girl cathy and Ashlee they are the absolute best

Purchased at ShopRite ,Marmora,nj Code [protected] 6 stamped 05-50. 3093 18:19:55.completely closed but only had 2 bars inside ,normally 3 .i bought 4 boxes this day .this box was 1 short .ty,Donna Mason

Have had a 1/2 gal of black cherry ice cream there was no cherries in ice cream very light taste of the cherry vanilla taste have bought this before and have had great tasting ice cream