TruGreenpoor service

N Aug 15, 2018

This is my first time signing up for TruGreen, I was looking forward to having green grass and a beautiful lawn. The first three service guys were able to preform the service, but the second two service guys were not able to preform the service, claiming that my gate was locked. They didn't bother to knock on the door or call.
I called the customer service line and the lady was not helpful at all. She stated that there's nothing that they can do - she will only note my account. I asked to speak to a manager, she refuse to transfer me to a manager and hung up on me.
I am beyond disappointed at TruGreen for their poor service and treating their customers like this.
Time to look for a new lawn care company.

Post your comment