Pitts Lawn & Tree Service

Great customer service. We had a couple trees that were damaged threw the storm and they were out immediately. From start to finish, they were outstanding on how quick and careful they were. I would recommend Brandon and his team 10/10! Thanks a ton for the great experience.

When he missed his appointment time, my wife called. He hung up the call. He returned the call, then hung up the call. He then shows up to our house unannounced a day later. He called our home phone number after he arrived. My wife explained to him the nature of the appointment, and that she did not care to 'reschedule'. We left a review for his business on google, to which he followed up with two harassing calls to our home, harassing and vulgar messages on Facebook Messenger, and on my mobile phone (that I didn't give him). I've had to block him and file a harassment report with the police.

I called Pitts after being strung along by another tree service on removal of the second of two large Green Ash trees on my residential lot in Boone, IA. The previous company took a bid on two trees, dropped the easier one at the front of the house and started making excuses and stalling on the more difficult tree. Pitts agreed to take out the remaining tree for about the same cost. They put us on the schedule within a week and worked a 12 hour day to get the job done. Pitts' crew were safe and methodical, preventing any damage to the two garages and houses under the canopy of that huge dead Ash. Clean up was detailed, including the roofs of the garages, and their team was professional in all respects. We were thrilled with the results and no longer dread every ice storm or strong wind taking down a limb and risking damage to our home. Thanks for the peace of mind, Pitts!