Truffoire
Reviews and Complaints

I purchased some eye creme and other items from retailer in Kona, HI. While I was on vacation. Of course I was lured in by a consultant who offered me a free treatment which would remove lines and puffiness from my eyes. It seemed to make an improvement, so I went ahead with their offer, several hundred dollars in products. The next day I had an allergic reaction where my eyes were itching and watering. When I returned home later that week I contacted the number on my receipt and could not reach anyone, so I left a message. I never heard back after several days, so I kept calling. Finally a guy answered "Hello." I thought maybe I had the wrong number. He advised me that my reaction must have been caused by the sun, not the product. He advised me to open it and try it again and that he would refund me if there was still an issue, I did the next day and had the exact same reaction. I could never reach him again after many attempts. I then tried Truffoire customer service by email, who advise me that they would try to reach the Kona location. They responded several days later saying that someone would be contacting me from the store. I never heard back, so I kept trying the phone customer service, but they kept saying that they could not help since it was purchased from a retailer. I eventually reached someone a couple of weeks later who said they would refund me for the purchase, after I explained. They even transferred me to a validation service to provide my credit card for the refund. This made me nervous, but I went ahead. It's been over 2 months now and no refund ever appeared. I kept trying to reach customer service with no success. Eventually I received a message saying that their number could not be reached from my calling area. My emails have also gone unanswered.

Do yourself and avoid this company at all costs. If you are not satisfied or have a bad reaction to their products, they will not stand by it.

I mean, who wants to spend hours on their skincare routine when you can just use one product that does it all? Truffoire's products are amazing and they really work. I've noticed a huge difference in my skin since I started using them.

The packaging is also really nice and looks great on my bathroom counter. Plus, the products smell amazing. I love the way they make my skin feel and look. I've tried a lot of different skincare brands over the years, but Truffoire is by far my favorite.

The only downside is that they can be a bit pricey, but I think it's worth it for the quality of the products. I've also had a great experience with their customer service. They're always really helpful and responsive.

Overall, I would definitely recommend Truffoire to anyone looking for high-quality skincare products that actually work. It's definitely worth the investment.

every time. Not worth the money. I wouldn't recommend it to anyone.

My experience with Truffoire has been less than satisfactory. The product is difficult to dispense, and when I finally manage to get some out, it leaves unsightly white blotches on my face. I've tried using it twice now, and both times I've had the same problem. It's frustrating and disappointing, especially considering the price of the product.

I had high hopes for Truffoire, but unfortunately, it just doesn't live up to its promises. I wouldn't recommend it to anyone, especially not at this price point. There are plenty of other skincare products out there that work much better and are much easier to use.

Overall, I'm very disappointed with Truffoire. It's a shame, because I was really hoping it would be a game-changer for my skincare routine. But unfortunately, it just doesn't deliver. If you're thinking about trying it, I would advise against it. Save your money and invest in something else.

i used truffoire white truffle eye serum for 6 weeks now. i was hoping to see some changes but i didn't see any. it's really expensive and i feel like i wasted my money on it. i wouldn't recommend it to anyone.

I was pleasantly surprised with the quality of the Truffoire products. I ordered the Black Truffle Instant Repair Syringe and the White Truffle Day Moisturizer. The syringe worked wonders on my fine lines and wrinkles, and the moisturizer left my skin feeling hydrated and smooth all day long.

The packaging was sleek and elegant, and the products themselves had a luxurious feel to them. I also appreciated that the ingredients were all natural and free of harsh chemicals.

The only downside was the lack of communication from the company regarding my tracking information. However, I was ultimately satisfied with the products and would consider ordering from Truffoire again in the future.

I spent a whopping $400 on Truffoire's products, but boy was I disappointed. The containers were completely empty! What a rip-off! To make matters worse, the store in Beverly Hills is now closed and the Century City store is never open during business hours. It's like they don't even care about their customers. I tried reaching out to their customer service, but it was a complete waste of time. They didn't even bother to respond. I did some research and found out that there are 25 complaints about this company on BBB. That's a lot of unhappy customers! I suggest you stay away from Truffoire. Don't waste your money like I did.

I gotta say, I've been using Truffoire's eye serum and instant repair for a few nights now and I've noticed something strange. Every morning when I wake up, my eyes feel all gelled up and dry. It's never happened to me before and I'm starting to regret spending so much money on these products. The service was alright, I guess. They were pretty pushy, but at least they were nice about it. Overall, not the best experience.

So, I was really excited to try out Truffoire's products, but unfortunately, my experience with their customer service was not great. I placed an order and was charged right away, but then I received multiple emails saying that my shipment was still being prepared. I waited patiently for weeks, but the delays just kept coming.

Eventually, I got fed up and decided to cancel my order. It was frustrating to have my money taken right away, but then not receive any products in return. I understand that sometimes things can take longer than expected, but the constant delays and lack of communication made me lose trust in Truffoire's business practices.

Overall, I was disappointed with my experience with Truffoire. While I can't speak to the quality of their products, I would caution others to be wary of their customer service and shipping practices. It's important for businesses to be transparent and timely with their customers, and unfortunately, Truffoire fell short in this regard.

HIRE TO REPRESENT YOUR COMPANY.

I recently had the opportunity to try Truffoire's products at the North Carolina State Fair. The representative at the booth was kind enough to give me a sample of their product. However, I was disappointed to find out that the sample was outdated, with an expiration date of 03/2019.

Despite this, I was pleased with the product and was considering placing an order. However, I decided to do some research on the company before making a purchase. To my surprise, I found out that the representative at the booth was trying to overcharge me by a significant amount.

This experience has left me with mixed feelings about Truffoire. While I enjoyed the product, I am concerned about the company's hiring practices and the quality of their representatives. I hope that Truffoire takes steps to ensure that their representatives are knowledgeable and honest with their customers.

Overall, I would recommend Truffoire's products, but with caution. It is important to do your research and be aware of the prices before making a purchase.

So, I had a bit of a rough start with Truffoire. I purchased their product at a craft expo and unfortunately, the syringe was not working properly. My husband and I tried everything to get it to work, but no luck. We were both pretty frustrated, especially considering the price of the product. However, I reached out to the person who sold it to me and they were quick to replace the faulty syringe. I appreciated their prompt response and willingness to make things right.

Now, onto the product itself. I've only been able to use it once so far, so I can't speak to its effectiveness just yet. However, I will say that the packaging is sleek and professional-looking. The instructions were easy to follow and the product itself had a pleasant scent. I'm hopeful that with continued use, I'll see some positive results.

Overall, while my initial experience with Truffoire wasn't great, their customer service was top-notch. I appreciate their willingness to make things right and I'm looking forward to seeing what this product can do for my skin.