TravelCenters of America review: Payment for bills in February 2026

A report has been filed 494796. This is regarding 8834 Lake Road, Seville, Ohio TA. A cloud based company by the name of Smart Facilities Solutions signed a contract for snow plowing and salt services with JG Landscaping in Seville. The work was done -- Invoices have been repeatedly sent and nothing has been done. When I call BP they filed a report 494796 for payment to be issued. We have left maybe 15 messages for a Scott Montgomery who only surfaces when management was contacted (Michelle) at the TA. JG Landscaping did it's job and apparently this Scott has instructed owner of JG Landscaping he has "broken" his contract with TA "due to talking with Michelle". It did make me laugh about the outstanding invoices. I am pursuing this case as it is absurd he has not been paid. And worse, that I have had to spend 4 working days -- last week also trying to "get" a person on the phone. I would like invoice 407 and 408 (training center) PAID UPON DEMAND. My number is [protected] and again Kathy Murphy.