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Toshiba Corporation Customer Care Service


Toshiba Corporation

1-1, Shibaura 1-chome
Japan - 105-8001

Customer Support Phone Numbers

1800 457 7777(United States) 1 2
133 070(Australia) 0 0
1811 253 6491(Mexico) 0 0
+81 334 574 511(Japan) 0 1
+1 800 663 0378(Canada) 0 0
+44 193 284 1600(United Kingdom) 0 0
+64 800 445 439(New Zealand) 0 0
+43 125 353 5353(Austria) 0 0
+31 80 070 040(Benelux) 0 0
+45 80 881 750(Denmark) 0 0
+33 892 700 097(France) 0 0
+49 213 1524 0400(Germany) 0 0
+39 269 682 629(Italy) 0 0
+47 80 057 393(Norway) 1 0
+34 916 60 6 700(Spain) 0 0
+46 200 212 100(Sweden) 0 0
+90 212 479 4646(Turkey) 0 0
+86 400 600 1000(China) 1 0
+91 124 499 6600(India) 1 0
+62 212 929 2988(Indonesia) 0 0
+60 322 875 802(Malaysia) 0 1
+63 28 191 048(Philippines) 0 0
+65 62 970 990(Singapore) 0 0
+27 113 052 820(South Africa) 0 0
+82 234 844 334(South Korea) 0 0
+886 287 703 888(Taiwan) 0 0
+66 237 590 911(Thailand) 0 0
+84 439 364 463(Vietnam) 0 1
+971 48 817 789(UAE) 0 1
+54 800 666 3701(Argentina) 0 0
+55 114 083 7900(Brazil) 0 0
United States
5241 California Avenue, Suite 100, Irvine, CA 92617

75 Tiverton Court, Markham, ON, Canada, L3R 3M8

United Kingdom
Toshiba Court, Weybridge Business Park, Addlestone Road, Weybridge, Surrey, KT15 2UL

Handelskai 94-96, A-1200 Wien

Westbroek 36-46, 4822 ZW, Breda, Les Pays-Bas/Nederland 

7, rue Ampère - B.P. 131, 92804 Puteaux Cedex

Hammfelddamm 8, 41460 Neuss

Viale Monza, 347, 20126 – Milano, Italy

Quinta da Fonte, Rua Dos Malhoes, Edificio D. Pedro I, Escrit. 18A, 2770-071 Paço de Arcos – Portugal

Parque Empresarial San Fernando Edificio Munich, 3ª Planta, Oficina A 
Av. de Castilla № 2, 28830 - San Fernando de Henares, Madrid, España

Küçükköy Cebeci Caddesi 569. Sokak № 6, 34080, Gaziosmanpaşa, Türkiye

E-20, 1st & 2nd Floor, Hauz Khas, New Delhi-110016

Suite 11.01, Level 11, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur

19/F Panorama Tower, 34th Street corner Lane A, Bonifacio Global City, Taguig City 1634, Philippines

20 Pasir Panjang Road, № 12-25/28 Mapletree Business City,
Singapore 117439

South Africa
10th Floor Sandton Office Tower, Sandton City, Sandton, Johannesburg, South Africa

South Korea
27F, Asem Tower, 517, Yeongdong-daero, Gangnam-gu, Seoul 06164, Korea

323 United Centre Building, 21st Fl., Unit 2101- 2102A, Silom Rd., Silom, Bangrak, Bangkok 10500

Room 802, 8th Floor, HCO Building, 44B Ly Thuong Kiet Street, Hoan Kiem Dist, Hanoi, VN
Toshiba Gulf Fze, P.O. Box 61028, Jebel Ali Free Zone, Dubai - U.A.E.

Avenida Ibirapuera, 2332, Torre I, 5° floor City of Sao Paulo Brasil

Sierra Candela № 111, 6 Piso, Col.Lomas de Chapultepec 11000, Mexico D.F.

Toshiba Corporation Complaints & Reviews

Toshiba Corporation / damaged toshiba fire tv - replacement

Maria Longoria on Nov 22, 2018

Dear Sir or Madam, I am fuming! I bought a Toshiba 50 inch TV on July 28, 2018 as a gift for my sister in Texas. They opened the box and connected the TV and there was no picture. I called Asurion the insurance policy I purchased to see if they could help me. They told me to call Toshiba...

Toshiba Corporation / fridge maintenance

Emadsaber on Oct 19, 2018

Unfortunate I'm traveling to contact Toshiba Egypt but they are not responding and till now they didn't call me back or respond to my written complaint that is attached below. Thank you in advance for your response. I'm writing to you to complain from the way and treatment I received from your...

Toshiba Corporation / tech support

Patrick J C on Aug 24, 2018

reference number104434295 Employee number 895294 "john" I called to for internal cam problem agreed to 1 year service to have repair of cam issue and 1 year service after 20 minutes tech states its hardware issue and can't fix online. Supervisor John gets on line wont refund charge yet tell...

Toshiba Corporation / electrical goods

Khaled elnoury on Aug 19, 2018

Instillation of new washing machine I have asked the customer service to send a technician to install it They gave me an appointment but no body showed up I called them next day they said I should make a complaint. I did They called again apologizing and fixed a new appointment and again...

Toshiba Corporation / television has bad picture

William Bryant on Aug 14, 2018

TO: Toshiba Corp. RE: order # 44935258 Service Department, In September of 2017 we bought a 55" Toshiba model 55L711U18 with the serial # h25a443a018397. After about a month we had the BestBuy tech come out to check the sound problem. He was able to adjust it to our satisfaction. Two...

Toshiba Corporation / my 32 inch smart toshiba television.

Janice Elizabeth on Jul 9, 2018

I have just brought my smart tv 2 years ago and the screen is gone. This has really upset me as I have had a Sony tv for more then 10 years and is still working perfectly fine. I would like a refund or my television to be fixed please. If you could email me and let me know what you are...

Toshiba Corporation / my refrigerator not working

Romany Khalaf on Jul 4, 2018

Dear Sir, I would to complain from your agent in Egypt which is El Arabi Group as i submitted a complaint regarding my refrigerator from April and after long time technician visited me at 2- June and told me that my refrigerator need Medial which cost me 450 L.E and still the refrigerator isn't...

Toshiba Corporation / television

Riz Warsi on Jun 12, 2018

I bought a 65"tv of toshiba from extra in feb 2018. Salesman claimed it has 2 years of warranty. It stopped working in April 2018. I went to extra and they said contact toshiba at abdul lateef jameel. I gave them tv on 29 April 2018. Job sheet #75258. They told me this week that I have to...

[Resolved] Toshiba Corporation / toshiba e-studio256

Mahmoud A. Mahmoud on May 22, 2018

Dear; I contact your agent in saudi arabia regarding error in my machine. The machine was printing and copying very well except for the scanning. They came and took the machine to their work shop. Later they contact me to change electronic board which I said no need since the scanning...

Toshiba Corporation / refrigerator

Lalwani on May 6, 2018

I have bought a Toshiba refrigerator about 2 years back and it has suddenly stopped working. I called your sales agent in Qatar (Manna corporation) and no technician is available today. I have lot of food inside the refrigerator and this all would get spoilt. Also, I have small children in the...

Toshiba Corporation / satellite radius p55w s/n 9e084897c

Diana Santos on May 3, 2018

The touch screen has blistered and is causing problems when using the cursor. The cursor is disabled by a back light which appears in a blistered corner and "pulls" the cursor to it. It can't be moved from there so I have to shut down and restart the laptop. The blistering started in the...

Toshiba Corporation / toshiba laptop u920t

HamdiHegazi on Apr 28, 2018

Dears I have a big problem and i dunno what shall i do I'm from Egypt, and i bought Toshiba Laptop U920t 8 months ago, with serial NO. 3D102177H its screen has been broken since months, and Toshiba Agent in Egypt told me that they can't support me with another screen, although i will...

Toshiba Corporation / 49 inch 4k tv

Jacob steele on Apr 20, 2018

I bought this tv a year ago and it is shutting it's self off and doing all these things with changing channels. It's random shutting off in the middle of playing a game or watching tv and I don't know why and I want to know what you can do about it? I really like this tv but I need to know...

Toshiba Corporation / customer service

Esam Said on Apr 7, 2018

My refrigerator stooped working from 27-2-2018 then called customer service for Toshiba group in Egypt tel no 19319 after sevral calls the Technical came after more than 10 days and said he will come again and in 22-3-2018 came again the refrigerator worked then in 31-3-2018 stooped again...

Toshiba Corporation / t. v

Mostafa Tawfik on Feb 25, 2018

Dear Toshiba team, i had a very bad experience with your products in Egypt also with your customer service is very bad and do not care about customers. shortly, i had purchase a tv led 48 inch from your products in Egypt and suddenly with no reason it stopped to work since 50 days. i...

Toshiba / refund of credit card purchase of avg internet security never installed

diana kennison on Feb 5, 2018

On Sunday 1/28/2018 I contacted Toshiba in reference to Email they sent to me to renew my AVG Security. I gave them my Discover Credit Card number and then they told me it would be for 1 year service + renewal of AVG Security. I then told them that I only want the AVG Security. After more...

Toshiba / toshiba laptop computer

stevetyancy on Feb 4, 2018

This computer is falling apart, all the screws are have broken inside. Its is just plain junk. A good company would be interested in bad designs and crappy products. I purchase this product from Office Depot. I have had it 2 years and it should have not fallen apart. C55D-B5385 Serial...

Toshiba / product toshiba satellite

SoniaPerez1967 on Dec 28, 2017

I purchased a Toshiba laptop at Best Buy in March 2016 and within the year the keyboard stop working, i submitted it with warranty and it was repaired. The warranty expired in march of 2017 and now my laptop will not startup! This is less than 2 years old and for the 2nd time the laptop i...

Toshiba / terrible customer support

Mary726 on Dec 7, 2017

I have had a Toshiba satellite laptop for several years. I pulled the hard drive and intended to attach it as an external to another Toshiba machine through a SATA to USB bridge. Called for a little help. Wondered if the drive wasn't being seen because of a driver issue. I had gone to the...

Toshiba / electric heater 35 liter/ guarantee maintenance

ihab bibo on Nov 29, 2017

my electric heater failed to work since 26/11/2017 due to electric failure and I have contacted the call center of El-Araby group(19319) and give a clear description of the fault, then the maintenance man attended to my home 27/11/2017 at 5 p.m and check the failure of the heater then tell...