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Top Tech Electronics
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toptechwholesale.com

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1.1 52 Reviews

Top Tech Electronics Complaints Summary

1 Resolved
51 Unresolved
Our verdict: If considering services from Top Tech Electronics with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Top Tech Electronics reviews & complaints 52

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ComplaintsBoard
A
12:37 pm EST

Top Tech Electronics Fake Computer Business

This is a criminal ring portraying itself as a company. They also write and post their own description complaints with photos of laptops and computer peripherals using dummy consumer profiles. They post a balance of success and failure stories on the board to depict itself a legitimate business. Pretty slick but life eventually will catch them if law enforcement does not.

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C
10:04 pm EDT

Top Tech Electronics Dell laptop computer

In Feb I bought a Delll laptop computer and now I am receiving an error '‘Your windows license will expire soon' I have sent emails to the company but no reply. Want to have a valid license so my computer will keep working.

Merchant information
Top Tech Electronics
[protected]@toptechwholesale.com
[protected]
Merchant order ID
Checkout #[protected]

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Nope McNope
, US
Oct 13, 2020 7:08 pm EDT

They are a scam. They are located in Strasburg, Ohio. You can file a small claims case in Tuscarawas County, Ohio. The “ceo” is Samuel Lorenz. His home address is 1098 Susanna Drive Strasburg, OH.

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CinGon
, US
Aug 27, 2020 10:02 am EDT

This company is fraudulent and no longer in business under the name Top Tech Electronics. You can check the BBB under the name Top Tech Electronics in Menlo Park, CA (as far as I know not affiliated with the company with a similar name in New York).

Most people never received their purchases. You can file a report with your credit card company, but at point that's your only option.

ComplaintsBoard
S
2:44 pm EDT

Top Tech Electronics Laptop

Still no action on receiving my laptop that i order on march 2nd tryed to talk to sam and his wife on Facebook still haven't got any info from top tech wholesale or any aswer on what to do to either get my laptop or my refund this is like 15 complaint from me order #2133 emails are as follows [protected]@yahoo.com and [protected]@gmail.com my number is [protected] would like to get this figured out before i take action on top tech wholesale tired of this [censored] now

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CinGon
, US
Jul 04, 2020 2:04 pm EDT

I'd just move on. He's out of business, and a scam artist. Hopefully you've disputed this charge with your bank/credit card company, as they will remove it.

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CinGon
, US
Jul 04, 2020 2:03 pm EDT

I wouldn't waste any more time on this. They're out of business, website down, FB page not checked. They were a scam. Dispute the company with your card/bank and move on. My credit card company has already taken the charge off my account.

Is Top Tech Electronics legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified Top Tech Electronics as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with Top Tech Electronics is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

Top Tech Electronics earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals Top Tech Electronics as a scam with only 1% ligitimacy. Strongly advised against interaction.

With only 1% of 0 complaints being resolved, Top Tech Electronics slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using toptechwholesale.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Top Tech Electronics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

We conducted a search on social media and found several negative reviews related to Top Tech Electronics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Be cautious when engaging with toptechwholesale.com, as it may be associated with high-risk activity and potential scams or fraudulent activity. It is important to thoroughly research the website and the seller, exercise caution when making transactions, and be wary of any red flags or warning signs.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Top Tech Electronics. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Top Tech Electronics has registered the domain name for toptechwholesale.com for more than one year, which may indicate stability and longevity.
  • Toptechwholesale.com you are considering visiting, which is associated with Top Tech Electronics, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ComplaintsBoard
S
6:48 pm EDT

Top Tech Electronics Laptop

Here its is june 13th 4 months and no laptop I ordered on march 3rd 2020 I either need my product or my refund I paided 265 dollars for it this is like the 10th time I have written and made a complaint my order number is #2133 no calls no emails nothing my email is [protected]@yahoo.com and [protected]@gmail.com this is really extremely annoying that this company has done this to alot of ppl the sad thing is ppl got rip off realy bad including me and my girlfriend and this company sucks such a big scam and I know it was bad because of the covid 19 but still u would think they would make a effort to tell there costumers whats going on I guess its time to file a. Lawsuit against top tech wholesale... Cant even call this place or go to there website

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J
5:22 pm EDT

Top Tech Electronics Missing laptop

I purchased a couple of laptops around March of this year and still have not receive anything yet from these people. After several calls and emails back and forth. The so-called ceo Samuel Lorenz. Said that it's a glitch inside the system and they are working on fixing it. Should be much longer before we get our package delivered. Well that's was in the 4 month. Still nothing but lies still. Don't purchase anything from amazon or top tech wholesale or top tech electronic. All are in a scam together to get your money

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Update by James carriere
Jun 04, 2020 5:11 pm EDT

I purchased a dell latitude E5500. 15.4 laptop. Duos core with DVD players. I done this on February 11, 2020. My order number is # 1783 web. I made this purchased online from top tech wholesale. Com. They had a good price at the time I thought it was a good deal. It was paid through amazon pay with id # P01-[protected]. There email is orders @ top tech wholesale.com. Phone [protected]. Merchant id from amazon is # [protected]. After several days and calling I was promised it was coming but never showed up. Now they don't answer my calls or emails anymore. It's just a scam, watch out for these guys. They are trash

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S
3:47 am EDT

Top Tech Electronics Laptop

Its been 4 month's now I order my laptop on march 3rd 2020 no emails or calls no communication since april 4th of 2020 my order number is #2133 I cant even get a refund or nothing cause I cant find the top tech wholesale website I go to facebook to ask for help no response at all just would really like to know some kind of info my girlfriend's email is [protected]@yahoo.com mine is [protected]@gmail.com cant even call them either... Im tired of waiting...

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Update by Scott Swank
Jun 05, 2020 12:47 pm EDT

I wish I would get some kind of communication from this place its been 4 month's now I order my laptop back in march 3rd my order number is #2133 no calls no emails not a dang thing I call and it saids number is no longer there I look on the website nothing cant find it at all this is really annoying now tired of it I paided 265$ for what just to be ripped off emails as follows anessacessna550yahoo.com and swankscott55@gmail.com

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3:52 am EDT

Top Tech Electronics Laptop

Boy I realy would like to receive my product I order on march 3rd 2020 and its almost the end of may was supposed to be my birthday present from my girlfriend my birthday is may 29th really would like it soon this is like the 3rd or 4th complaint I filed no results on nothing. No email or calls or nothing be nice to have some kind of results from top tech wholesale

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8:29 pm EDT

Top Tech Electronics Laptop ordered

I ordered a laptop on March 17th I have not received the laptop and I have reached out numerous times by phone calls and emails I have tried every possible way to get in touch with them and have received no response. Also now when I try to look up the website I can't access it at all. I need my money back

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9:23 pm EDT

Top Tech Electronics Laptop

I ordered a laptop on april 6th I have not received the laptop and I have reached out numerous times by phone calls and emails I have tried every possible way to get in touch with them and have received no response. Also now when I try to look up the website I can't access it at all. Not only have I reached out but also amazon pay which I used to purchase the laptop and we get no response at all.

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11:14 pm EDT

Top Tech Electronics My laptop order

I ordered a laptop from this company a few months ago. When my order didn't come in, I tried emailing and contacting the company to speak with someone. No one ever returned my call. I tried sending an email and someone responded saying that my order has shipped and I would receive it that Monday but I didn't. I tried calling and emailing again and still got no one. I scheduled for someone to call me and no one did. I received an email on yesterday saying that they wanted to confirm my order that it has shipped out. I tried to reply back to the email but I couldn't. This company had no problem taking my money and I still haven't received my order. I'm very pissed and will NEVER do business with them again. I honestly just want my money back.

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2:27 pm EDT

Top Tech Electronics Laptop

I bought a laptop back on march 3rd this is the 3rd time i filed a complaint and i dont get nothing from this company no emails no calls not nothing last time i got something from them was April 2nd i would like to get my product or a refund there website is no where to be found and when i go to Facebook i get nothing also so what am i suppose to do i paided 265 dollars for the laptop u would think they would say something or call me or contact me or my girlfriend my email is [protected]@gmail.com or my girlfriends is [protected]@yahoo.com

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1:01 pm EDT

Top Tech Electronics Laptop

Well I would like to know what kind of place dont call or email there costumers and dont sent nothing to let them know whats going with there delivery I order my dam laptop back in March 3rd and I only got 1 email since April 2nd in my girlfriend email it said to click the link for tracking number and I got nothing but a blank page and I can't even get on ur website to do nothing

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11:57 am EDT

Top Tech Electronics Dell laptop

I ordered a dell laptop from this company on feb. 25th 2020
I received a text and email confirmation. On march 12th, I received a text that said it was out for delivery, which it did arrive, but, when I opened the package it was not what ordered... And besides that the laptop smelled of smoke! So I immediately messaged the company, told them of the problem and they issued a return label which I printed out and took the package back to my post office to have it returned that very same day. They received the laptop back and promised to send me the correct laptop. That was back in early march and now here it is the end of april 2020 and I have no laptop and no refund! Every time I tried to message them I would get the same reply that they are working on getting my replacement laptop to me. They have had a number of excuses each time I contacted them! From what I can gather is that who ever is behind this scam is making a killing and needs to be found and put in jail! This fraud! So now I am out the money and a laptop!
My order number was #2030web.

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9:16 am EDT

Top Tech Electronics Laptop

Received a broke and old used laptop. was told to send back and would receive another one . Nothing. then the Ceo of the company send a email stating he will contact us soon with update or refund again never heard from him. I asked for tracking number could never get that always the run around. It's going on 3 months and nothing. I'm pissed off. This company is nothing but a rip off.

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NotHappeningAgain
, US
Apr 28, 2020 12:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

1. Promptly dispute the charge with your credit card company/bank, using reason you never received product.
2.Report them to the Federal Trade Commission: https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=203&Url=%23%26panel1-6&SubCategoryID=0#crnt
3. Report them to the Better Business Bureau: https://www.bbb.org/us/ca/menlo-park/profile/online-shopping/top-tech-electronics-1116-918786
4. Add a review to Yelp: https://www.yelp.com/biz/top-tech-electronics-menlo-park

ComplaintsBoard
W
11:02 am EDT

Top Tech Electronics Refund

I ordered a laptop from Top Tech. I received one from the stone age and returned it on 3/24/2020. They received it on 3/27/2020. I have sent E-mails that haven't been answered. I tried to call them but the phone hangs up before I can talk to anyone. I am trying to get my money refunded. They advertise satisfaction guaranteed or your money back. I was highly dissatisfied and have been trying to get my refund.

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4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Top Tech Electronics Laptop

Ordered on March 27th, emailed 6x, called 5, left 2 vm messages, facebook message, and nobody returns the calls. Their website was removed a few days ago. I have filed a dispute for product not delivered with Paypal and will also contact my credit card company so that they know this is a company that should not be dealt with. The guy who owns it is this guy https://www.facebook.com/samlorenzohio.

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3:00 pm EDT

Top Tech Electronics Order #2806

An email from [protected]@topTechWholesale.comon 3/26/20 says my order #2806 was on its way to the USPS facility at 8:25 AM. The tracking number 9405511899562811557643 now shows it never arrived and was not shipped. Now their phone only gives a busy signal like it is disconnected and the web site can no longer be found. I had gotten another email that there was some kind of trouble and that they would contact me. hing followed. What is the story? My email is [protected]@yahoo.com. The charge was immediately put on my AMEX card ending in 1005 on 3/25.

Jim Boland
[protected]

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S
5:31 pm EDT

Top Tech Electronics Dell laptop

There has been no communication with phone calls emails since April 2nd cant access the website to talk to a person and o order my laptop on march 3rd and it now April 17th with the email i receive on April 2nd it said it was being shipped to see a tracking number but there is a empty website tracking #2133 i would like to know if and when its coming email is [protected]@yahoo.com

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7:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Top Tech Electronics Never received my replacement

On March 26 I received the email stating that the replacement will be there Tuesday March 31st. On April 10th I received the E mail from the CEO Stating that he will look into it .and was requesting for my order number 1800 and telephone number [protected]. Haven't heard anything now Try to call the phone number get disconnected
its been a month now, and I'm wanting to be refunded now

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8:53 pm EDT

Top Tech Electronics laptop never shipped refund never sent

Ordered a laptop from top tech electronics on 3/14 that was Supposed to ship same day. After being told it would ship several times and never receiving a tracking number I requested a refund on march 19 and was provided documents showing a refund was issued but it has never made it into my account. I have reached out to the company several times regarding order number 2406 and never received a response. The owner has this company listed under several domains. See reviews of toptechwholesale.com for more reviews

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Update by Tmart86
Apr 09, 2020 8:56 pm EDT

Shoplaptopdeals.com is Sam lorenz other domain he’s using to scam people

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Top Tech Electronics contacts

Phone number

+1 (330) 227-4333

Website

toptechwholesale.com

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