Bigtime Battery’s earns a 1.0-star rating from 2 reviews and 11 complaints, showing that the majority of customers are dissatisfied with purchases.
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Bigtime Battery - Worst experience! Customer service is a joke!
This is the WORST Company I have ever dealt with! I purchased six 12V deep cycle batteries and paid over $2000.00 for them. One battery was damaged upon delivery. Their associate Shannon C. is very rude and unprofessional. She made unacceptable false statements and accusations about the battery being unloaded upon delivery. She displayed unethical and...
Read full review of Bigtime Battery and 1 commentBeware of this company
Purchased battery car battery was having problems with it am a mechanic for 40 years charged and load tested it came up bad contacted company they said send back a week later they said nothing wrong with it put old battery in car and car was fine. they say nothing wrong with their battery would not put manager or tec on phone girl who answered said she was both even after contacted BBB they still sent me back my defective battery no refund or replacement.Now I have a $215 paperweigh! Now I have to purchase a new battery from local auto part store!
Recommendation: DO NOT BUY FROM THIS COMPANY
Bigtime Battery Complaints 11
Motorcycle batteries
I had purchased 2 batteries from this company and after 1 year they both died, in order to get a replacement the company makes you jump thru hoops to show them the battery is defective, I asked if i could just send a video of the seat off to show the red Banshee battery and try and start the bike and they said no you have to take it to a parts store or Walmart and have the battery tested, which I did and the test showed replace battery, but they said that the the battery was in the CCA parameters and they would not replace it. Seems to me it is pretty simple, if the battery will not start the bike it is defective and needs to be replaced.Do yourself a favor and go on Amazon and buy a battery for half price with the same CCA.
Desired outcome: I wanted them to send me a new battery and after having the battery tested twice they said it was within the parameters for a good battery, well it is not a good battery because the bike won't crank over.
I am having the exact same issue. My bike won't start. Had the battery tested and it says Replace Battery, but Bigtime won't honor the warranty. I hope people read these reviews and stay away from this company.
They should change the name to Big Time [censored]!
Bigtime Battery - A Disappointing Purchase
I gotta tell ya, I ain't too pleased with Bigtime Battery. The battery I got from 'em turned out to be a real dud. It came all separated and just couldn't hold a charge no more. I reached out to 'em and they basically told me that it weren't their problem and that I was just gonna have to deal with it. Can you believe it? Them sayin' they're a family-owned business and all that hullabaloo - what a bunch of baloney!
I feel like I got ripped off good and proper. It ain't like I spent a million bucks on the thing, but it was enough for me and my kin to say "sayonara!" to these folks. If you're thinking of buying from 'em, lemme tell ya: don't. You'll be sorry. Save yourself the headache and look into some other outfit that knows how to treat their customers right. Bigtime Battery ain't it, that's for sure.
Disappointing Durability & Warranty Support- Review of Banshee Lithium Battery from Bigtime Battery
I bought a Banshee lithium 100ah battery from Bigtime Battery in August 2020, spending over $900. The company boasted a 2 year warranty but now, in April 2023, my battery won't take a charge. I reached out to ***@batteryjack.com but they oozed out of their responsibility by stating that I'm outside of the 2 year warranty window. What a bummer! This expensive piece of equipment now sits like a heavy lump of disappointment on my desk.
If you're thinking about sinking hundreds of bucks into one of these batteries, be warned that it may only last two years. According to my experience, Bigtime Battery didn't deliver on their claims of the product's longevity. Not to mention, customer service has a real lack of empathy once your 2 years are up!
Next time, I'll be looking for a better value for my cash and with a promised long life that will stand the tests of time. I wouldn't recommend this brand and I would caution against jumping into their advertised savings. Be careful out there!
Is Bigtime Battery Legit?
Bigtime Battery earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bigtimebattery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bigtimebattery.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bigtimebattery.com you are considering visiting, which is associated with Bigtime Battery, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a bigtimebattery.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Bigtime Battery as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Bigtime Battery have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Bigtimebattery.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Bigtime Battery has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Bigtimebattery.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bigtimebattery.com may offer a niche product or service that is only of interest to a smaller audience.
- Bigtime Battery protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Inaccurate Product Description: Bigtime Battery Batteries Review
I had quite the experience with Bigtime Battery when I ordered some batteries for my two cell drill. When I placed my order, I was excited to try out the batteries with 50% more power that were advertised on their website. However, I was disappointed to find out that they were 50% longer than my original batteries and didn't fit into my drill without removing the locking caps.
It would have been helpful if someone had mentioned this in the product description before I placed my order. I took a chance on these batteries because one reviewer said they were a direct fit for the same battery number I needed. Unfortunately, that wasn't the case for me.
Despite this setback, I'm still using the batteries and making do with the slight inconvenience. But if I had to choose, I would prefer batteries that fit my drill correctly over having 50% more power. It's just not worth the hassle.
Overall, I think Bigtime Battery has some good products. However, they could improve their product descriptions and make sure they include all the necessary information for customers to make informed decisions. It can be frustrating to purchase something and find out it doesn't work as expected, especially if it could have been avoided with more accurate information.
Affordable Quality: Honest Review of Budget-Friendly Tools and Batteries
They got a good thing going. Easy to buy and with prices that won't drain your wallet. Honestly, I feel like a savvy spender getting quality products without sacrificing the wallet. The only problem is the sizing of the batteries, which made it a little tricky for me to get them to lock on my tools. The battery engaging completely is no problem but there's a wee bit of trouble releasing it from the tool. The grip is somewhat tricky but minor snugging made it work just fine.Price and other than that, the performance holds up- and I can accept the slight hassle. I reckon I'd recommend them to anyone I know.
Disappointing Battery - Soft Lead Terminals Strip Easily and Motorcycle Wires Don't Stay In
This one battery talk about how it suppose to weigh more with more lead, but it actually lighter than other ones. Plus, the theminals are make of soft lead and the motorcycle wires not stay in with the screws what they give you. You got to tap the theminals to make them biggerso they hold on. Sometimes you can only do this like 1 or 2 times and then they strip. Not even been 2 years out of a 6 year warranty and alreaady having problems. You might want to stick with better brand with stainless theminals next time.
BigTime Battery Review: Frustration and Headaches - My Experience
BigTime Battery totally screwed up my order! They shipped me the wrong battery man, and that really pissed me off, ya know? Like, how hard is it to get an order right? But, I gotta give props to the supervisor I talked to on the phone, they said they'd send me the correct battery right right away.
But then, they didn't! Like, what the heck BigTime Battery?! They made me wait 3 whole freaking days before telling me they wouldn't send the new battery until they picked up the old one. And guess what? That old battery is STILL sitting at my house!
This whole thing has been a load of crap, and I'm not even sure I want to do business with BigTime Battery anymore. I mean, come on guys, get your act together! I finally just decided to cancel my order and even opened up a dispute with Paypal to get my money back.
Bottom line, if you don't want to deal with a bunch of frustration and headaches, I'd steer clear of BigTime Battery.
Bigtime Battery: A Customer Service Disaster - Beware before You Buy!
I gotta tell you folks, I recently had a real stinker of an experience with Bigtime Battery (bigtimebattery.com). Let me tell you what happened.
So, I bought me one of them fancy lithium ion batteries. Looked like a real good deal. But, wouldn't you know it, the dang thing only lasted me six months before it up and died on me. Six months! I tell ya, I was none too pleased about that.
So, I shoot 'em an email - easy as pie, right? - and they tell me to take the battery to some local auto parts store for testing and send them the results. Well, I'm no mechanic, but I manage to get it tested and snap some pictures and send 'em off with the paper receipt and everything. Seemed like I did exactly what they asked me to do. But then, they tell me the testing wasn't done right and they can't send me another battery. What the heck?!
Now, listen up folks. This kind of thing just isn't right. I mean, I don't know about y'all, but I don't have time in my day to go runnin' around all over town for some shady battery company. And, let me tell you, these folks at Bigtime Battery ain't got a lick of customer service. I wouldn't trust 'em with a stick shift. My advice to you is to stay far, far away from these folks and head on down to your local auto parts store. You'll be better off for it, I promise ya!
Beware of Bigtime Battery: Faulty Product and Poor Customer Service
Bigtime Battery ain't no good man. I ordered one of their batteries, thinkin' I'd save some dough, but boy was I wrong. First of all, the battery they sent me was all wrong-sided. I tried to call them up to get it exchanged, ya know, they say they got a 100% guarantee and all that, but they wouldn't give me no love. They tried to tell me that I was in the wrong and that I shoulda known it wouldn't fit. But come on now, it said in the description that it was supposed to fit!
But that ain't even the worst part. When I finally got the battery hooked up, it wouldn't even work. It was leaking all over the place, and the wires were pulling loose. And get this, when I told them about the leakin' battery and asked for a replacement, they told me to send it back to them. Can you believe that? They wanted me to send a leakin', non-chargin', non-workin' battery through the mail! I told 'em there's no way I could do that, it's a hazmat risk or somethin', ya know? But they wouldn't listen, and they wouldn't replace the battery.
I even took a picture of the battery to show y'all the proof. I turned it upside down, and stuff started coming out. I mean, come on now, who sends a battery like that?
So yeah, don't make the same mistake I did. Don't order no battery from Bigtime Battery. They're lousy, cheap, and they'll try to screw ya over when somethin' goes wrong. You're better off spending a few extra bucks for a battery that actually works, and a company that actually cares about their customers.
Bigtime Battery Review: Cheap Garbage with Terrible Customer Service
from Bigtime Battery, they sell cheap garbage. I had to replace the battery of my 03 Sportster and thought I'd save some money by buying one from them. At first, everything seemed fine and the battery worked well for about a year. But then it went bad, out of the blue, without any warning. Luckily, my battery was supposed to be covered by a two-year warranty, so I contacted their customer service. After a bit of back and forth, they sent me a new one. I was relieved and thought everything was fine again. Only to be disappointed again, after just a year the new battery also went bad. I contacted their customer service again, thinking I'd get another replacement. But instead, they told me that because I had already replaced it once and my warranty has now run out, they wouldn't do anything about it this time. Talk about bad service and cheap quality.
It's clear to me that Bigtime Battery is not a company that I can trust. Their batteries might be cheaper than everyone else's, but the quality is just not there. Their customer service is also unhelpful and unsympathetic to customers who have had issues with their products. I don't recommend buying from them, as you'll just end up with a faulty product and no support. A battery should last at least four years, but Bigtime Battery's products won't even last one. Don't waste your time or your money on their products.
Bigtime Battery Review: Smooth Process and Fast Shipping but Fitting Issues Detected
Shopping with Bigtime Battery was a breeze! The process was super easy to follow, and I had no issues checking out my purchase. The prices were very reasonable, and I was able to get my hands on some well-priced batteries. The shipping was amazingly fast too - I received my order two days after placing it. I was impressed! But I have to admit, there were a few issues I encountered when testing out the batteries.
The biggest issue I had was that the batteries didn't fit my original OEM DeWalt charger. I really struggled with getting them in and out, and it took considerable effort. This obstruction caused me to worry that either the charger's connector socket or the battery plug connector would break over time. And when I attempted to fit the batteries into the drill, the insertion and extraction process was also a bit difficult. But I eventually got the hang of it, and it became somewhat easier after a few tries.
Another issue to note is that one of the batteries triggered a warm battery indication light after its first charge. I was a bit concerned that something may have been wrong with the battery but was relieved to see that the subsequent charges went smoothly, and there were no further issues.
Overall, my experience with Bigtime Battery was relatively good. The purchase process was smooth, shipping was lightning quick, and the price was reasonable. However, the battery fittings were not up to par, so I'd recommend caution when purchasing these batteries and checking compatibility before placing your order.
Overview of Bigtime Battery complaint handling
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Bigtime Battery Contacts
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Bigtime Battery phone numbers+1 (815) 467-6464+1 (815) 467-6464Click up if you have successfully reached Bigtime Battery by calling +1 (815) 467-6464 phone number 0 0 users reported that they have successfully reached Bigtime Battery by calling +1 (815) 467-6464 phone number Click down if you have unsuccessfully reached Bigtime Battery by calling +1 (815) 467-6464 phone number 0 0 users reported that they have UNsuccessfully reached Bigtime Battery by calling +1 (815) 467-6464 phone number
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Bigtime Battery social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
Recent comments about Bigtime Battery company
Motorcycle batteries


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