Tire Kingdom review: wheel alignment

On 9/3/19 I went to your sandalfoot location in florida and did 3 new tires and also asked about doing a wheel alignment for my 2012 prius c hybrid. Your tech that day is name armen took the car and did tires changes which are fine but when we picked up the car the wheel is turned 75 degrees sideways and said to us that he did wheel alignment but he cannot do "steering wheel sensor reset" for a prius and we would have to go to a dealership. So my complains is why would you do wheel alignment on the first place if my car is hybrid and cannot be reset with your computers?
This is my 18 year old daughter who drives this car! Now martin (manager) who we called to complain said "we cannot help you" take it to a toyota dealership! Toyota will charge us more than we paid you, is there a way for tire kingdom to cover those fees from toyota due to your unprofessional staff? Please call me asap of email me back what can be done by you that we can all resolve this asap before we get to an accident due to wheel being crooked.
My cell# [protected]
My email [protected]@aol.com
Thank you!