Tire Kingdom review: Overall the trade name "Tire Kingdom"

The purpose of my complaint (poor management of staff, and appointment booking), As follows:-

I had ordered 4 tires, on Wednesday, June 7th, 2023, three days before my Saturday, June 10, 2023 appointment, only to get an attitude from (James) that 2 of the employees had called out and I was looking at maybe 2:00 PM.

At 3:40 PM my car finally made it off the lift and other issues arose, Missing original alloy aluminum tire stem caps from Nissan, the embarrassment of (James), not knowing how to punch in my credit card number, making a stern condescending remark, your card was declined, (suggesting I call the credit card company), it was only after a female store Tire Kingdom employee came to assist this dilemma "of my alleged credit card decline" was my credit card approved.

Reading the other complaints from general consumers; you see a disturbing pattern that goes beyond the Better Business Bureau but, rather a class action litigation against the (TM) "Tire Kingdom" for repeated defacto management and or; the corporate officers that dictate a standard operating procedure have failed to address or; validate this poor local store managers and staff services, falling on deaf ears.