Tire Kingdom reviews & complaints 241 - 156
Tire Kingdom complaints 156
Tire Kingdom - rip off, no call back
Took car in with only 11, 000 miles on 55, 000 mile tires. They were down to the steel. Manager said does not cover alighnment. I went to walmart and bought 4 new tires. Took car to body shop, they took to same tire kingdom and said alighnment was dead on ok. But I filed a complaint and they will not get back to me. My new tires cost 400.00. The price of the tk tires was420.85 I feel I should be reimbursed for the tires, for the 41, 000 miles I didnt get. Why are people like this allowed to rip people off?
Tire Kingdom - pop up tent damages my car & they won't pay
Bought a tire from tire kingdom and had it mounted. When they finished with my car they pulled it around by a pop-up tent they had. Wind grabbed tent and bashed it into my car.
Employee comes out with a rag and starts rubbing the damaged areas. I tell him he is making it worse. His reply is that he is using a compound that wipes off. Wrong!
I was told to have someone look at it and they would take care of it in house if it wasn't over $100. I'm no body expert but a bmw m3 w/ a dent is going to cost a bit more then a hundred bucks.
So I come back with estimate of around $750 and was told to get to more. Fair enough. I don't live in the area of this tk but did run around that day and find two more shops. All came in w/ estimates of around $750. All said employee actually made it worse by taking off clear coat of car.
When I returned to tk the manager stated he was going to use the lowest estimate. Again fair enough I think. However, I am not going to use the shop w/ the cheapest estimate. My son had done some damage to the other side of my car. When he has the money for that repair I will get it all done by a place I trust and have my car all one color.
It was then the manager informs me that they will not giving me the money for damaging my car because I might go on a cruise to the bahamas! I reminded him he owed me for damages they created. And it was my choice when I wanted car repaired and with whom. He again stated he would pay the company of his choosing cuz he didn't want me going on vacation.
I have a call into the general manager now.
Tire Kingdom - taking advantage of customers
I brought my car to tire kingdom on several occasions, every time I went there it was another big catastrophe. Fist I needed all new tires, second time my belts were ready to snap, third time my shocks were bad. Let me tell you my tires supposedly were warranted for 40, 000 miles, I purchased them a couple of months ago when I took my car to my own mechanic yesterday he told me my car was shaking because my two front tires were bad. I was at tire kingdom saturday and the only thing they told me is that I needed new shocks. Mind you every time I have been there its only to have my oil changed and this is what happens. So with that I called tire kingdom in naples and adolfo answered, I told him what happened that I just got my tires not long ago and there bad and he had the nerve to tell he would pro rate me for new tires. (I would not buy nor what I have tire kingdom touch my car again). Also when they put my new belts in the car squealed like a pig. I called and they told me to give it a week or two, so I did, however it never went away until I went there on saturday and told them (again) that the belts they put in were not working right so they finally adjusted them. I don't know if it's because I am a woman that they thought they could take advantage of me or because they actually screw everyone that walks through the door.
Ripped off again at tire kingdom! I took my 2001 lexus rx300 to tire kingdom to get the oil & filter changed and an alignment as I purchased a three year alignment policy about 1 year ago. Twice in...Read full review
Tire Kingdom - tbd
The saga continues
After my wife was sold two new rear tires on a new car with 14, 000 miles, we have now been back a total of six different times between the two stores, the car is now vibrating and none of the tire sensors work. They finally admitted to breaking the sensors but still refuse to admit they do not know how to fix the problem, hence the six trips and it is still not fixed. Will update as the manager comes up with more bs and stalling tactics. Does any one have a contact name for corporate, I need my $500 back and someone to pay ford to fix everything.
Tire Kingdom - alignment
I was at the location on royal palm beach blvd. On 2/12/2010 because I needed a tire. The employee that helped me said, the reason the tire was wearing the way it was, was because I needed an alignment. He suggested I buy 4 tires and the alignment. I ended up purchasing 2 tires an alignment and an oil change. I have been using this location for many, many years and felt comfortable having them do the job.
After picking up the car and heading to riviera beach I realized the steering wheel was veering to the left. I called the store and was told to bring it in anytime.
I returned to the store early evening. The employee behind the counter told me there is some tool that holds the steering wheel and it must have slipped. I asked him "dont you check your work"? Go for a test drive or something? I got no response!
I also wanted a bulb changed for my turn signal and they told me it was a 30 minute job and it would cost $45.00, its 2 screws... That was a joke. The way the economy is now this is no way to treat customers or do business.
I put my families safety in your hands. I feel you did not hold up your end of the bargain.
122 gibraltar street
Royal palm beach, fl. 33411
Tire Kingdom - scam charge
I went to tire kingdom in salisbury nc on 11/9/07. Wanted two new tires, all 4 wheels aligned, brakes checked for wear and an oil change. After finding the brakes had 50% wear left I declined replacing them. What I got was an inflated shop charge from $4.00 to $14.00.
Just an aligment check nothing actually fixed. All four tires inflated to 70 psi.
I did not pay for the alignment or shop charge.
Tire Kingdom - never again
It was a sunday and my car was able to run and start up I just had been having issues with the steering wheel and car locking up and having the service engine soon light come on the night before, I had my car towed just for safety reasons to your store.
The manager, I believe quoted me $95 to run a diagnostic test on my car and said he'd put it toward the repair if I agreed to the price and procedure. I did. He informed me it would take an hour.
After the wait, I was told they found nothing and reset my car and test drove it twice with no problems. The mechanics told me they thought it was just a glitch.
I wasn't very happy when I had to pay $95 and have to wait an hour when they really didn't do anything.
I was even more upset when I broke down the very next day. I took it somewhere else and they told me I had 3 things wrong with it and I had to pay almost $500 just so my car would be drivable.
I still have my receipts and I emailed corporate this letter.
Tire Kingdom - difficulty in making payments
I have been very frustrated with trying to pay my tire kingdom credit card bills. There is not a clear website address and when you finally find one you can't get back to it again even if you save it to your desktop or favorites. If you try to call the company they tell you there is a $14.95 fee to pay over the phone. If you don't get it in the mail in time they will charge you a ridiculous late fee and to priority mail it it will cost $17.95. Last month my payment was for $12.00 so obviously none of those options were going to work. I want to know why there is a fee to pay over the phone and why you can't ever get to the proper website easily to pay online. This is messed up.
Tire Kingdom - ripped off and angry
We purchased two tires on August 2007 for our sons 2005 Ford Focus. He put exactly 25, 000 miles on these 60, 000 mile tires. We realized in May 2009 that one tire was not retaining air and that they both had no tread and needed to be replaced. As the tires were under 2 years old and under 50% of the manufactures mileage usage, we expected Tire Kingdom would credit us about 50% of the original tire price toward replacement tires. Original price was 100.00 each.
They instead informed us the tires showed uneven wear and they would only credit us 25.00 on each tire. Please note that the tires were rotated three times and realigned once in this 20 month period. We agreed to the replacement deal although we felt it unfair.
Then to top it off we realized when we got the vehicle home that the manufacture date on the tires was March 2006! The new tires we had just purchased were already three year old and will be worthless and dangerous in three more. We did try to view the code before leaving Tire Kingdom but the tire was installed in such a way that you must crawl under the car with a flashlight to see it.
I will never do business with this company again!
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