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CB Auto Parts and Repair Stores Tire Kingdom 9451 Albemarle Road, Charlotte, NC, 28227, US
Tire Kingdom company logo
Tire Kingdom
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Tire Kingdom company logo

Tire Kingdom

9451 Albemarle Road, Charlotte, NC, 28227, US
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1 complaint
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 4:00 pm
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T
4:22 pm EDT
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Tire Kingdom - breech of verbal contract

I called Tire Kingdom on Saturday March 10, 2012 at around 9:am. I spoke with a Patrick at Tire Kingdom regarding their prices on replacing struts for my vehicle. I informed Patrick ( A front desk worker) that the vehicle is under extended warranty and I don’t want any work done unless it‘s covered. I dropped the car off at around 10:50 am and I specifically told |Patrick again not to complete any work unless it was covered by the warranty company. Patrick called me back at 15:20 Almost a full 5 hours later to tell me that the struts on my vehicle were fine and I needed a wheel barring and tie rod replaced. Patrick said that he had spoken with the warranty company and they said they would cover those replacements. Okay everything was fine until 19:43 exactly, at that time I was called by the Manager Shawn to come pick up my vehicle because the work was completed. When I got there all hell broke loose. The manager said that the warranty company didn’t pay and I cant get my car until I PAY so me being me I refused to pay and or leave and they called the police on me and I video taped the event and It will be on youtube under Tire Kingdom stole my vehicle. I now have to wait until Monday to get my vehicle back….

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Update by thanx21
Mar 12, 2012 2:56 am EDT

http://youtu.be/H5u2FC3r5q4

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