The complaint has been investigated and
resolved to the customer's satisfactionResolved Thrifty Car Rental — they don't like dutch people!
resolved to the customer's satisfaction
August 4, 2006 10:30 pm. Had a confirmed reservation with a dutch address and passport at Thrity St Louis Airport. At arrival the agent Joshua refused to honor the reservation and contract saying I did not have a valid drivers license. He would not help, offer any advice, or assist in any way. Thrifty and Joshua was content to leave me stranded all night in St. Louis after they had promised me a car. Finally carried my suitcase to Enterprise and had no problem, but paid 3 times the price. I think THRIFTY and Agent Joshua might have rented the car had I made a larger price for the reservation. But I think they don't like Dutch people coming to Thrifty in St. Louis.