Thorpe Heating & Cooling’s earns a 3.7-star rating from 3 reviews, showing that the majority of customers are satisfied with their HVAC services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
robbie from thorpe heating & cooling came to do our air conditioning checkup today
robbie from thorpe heating & cooling came to do our air conditioning checkup today. he did a great job and was super fast. i would definitely tell anyone who needs help with their a/c to call thorpe and ask for robbie.
thorpe heating and cooling is a good company
thorpe heating and cooling is a good company. they do good work for heating and cooling. robby was really good when he came to our house on 05/05. he knew what he was doing and did a great job. we would tell our friends to use thorpe heating and cooling.
Thorpe Heating & Cooling complaints 1
So, I had Thorpe come to my house in April to service my Lennox A/C unit
So, I had Thorpe come to my house in April to service my Lennox A/C unit. They did some maintenance stuff, including draining the pan. But then, in May, there was a leak in my ceiling near the A/C unit. I called Thorpe on an emergency basis, but they couldn't figure out the leak. So, I called a plumber who found that the pan leaked and caused water damage. My insurance company sent out a remediation company to dry out the ceiling. Thorpe agreed to patch and repaint the ceiling, but they wouldn't pay the remediation company. So, my insurance company took care of everything and said they would work with Thorpe for reimbursement. But, Thorpe hasn't responded to me or my insurance company. I want Thorpe to pay me the $1000 deductible and $85 for the plumber since it's their fault. I need ComplaintsBoard.com's help to get this resolved since Thorpe isn't responding to my emails or phone calls. Thanks!
Is Thorpe Heating & Cooling legit?
Thorpe Heating & Cooling earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Thorpe Heating & Cooling. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Thorpe Heating & Cooling has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Thorpeac.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thorpeac.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Thorpeac.com you are considering visiting, which is associated with Thorpe Heating & Cooling, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Thorpeac.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thorpeac.com may offer a niche product or service that is only of interest to a smaller audience.
- Thorpe Heating & Cooling protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Thorpe Heating & Cooling
The company offers a wide range of services, including installation, repair, and maintenance of heating and cooling systems, as well as indoor air quality solutions. They work with a variety of brands and models to ensure that their customers have access to the latest and most efficient HVAC technology available.
Thorpe Heating & Cooling is dedicated to providing exceptional customer service and strives to exceed their customers' expectations. They offer flexible scheduling options and emergency services to ensure that their customers receive prompt and reliable service when they need it most. Their technicians are courteous, professional, and knowledgeable, and they take the time to explain the work that needs to be done and answer any questions their customers may have.
In addition to their commitment to customer service, Thorpe Heating & Cooling is also committed to sustainability and energy efficiency. They offer a range of energy-efficient HVAC solutions that can help their customers save money on their energy bills while reducing their carbon footprint.
Overall, Thorpe Heating & Cooling is a trusted and reliable HVAC company that provides top-quality services to their customers. With their commitment to customer service, expertise, and sustainability, they are a great choice for anyone in need of heating and cooling services in the Kansas City area.
Overview of Thorpe Heating & Cooling complaint handling
-
Thorpe Heating & Cooling contacts
-
Thorpe Heating & Cooling phone numbers+1 (863) 858-2577+1 (863) 858-2577Click up if you have successfully reached Thorpe Heating & Cooling by calling +1 (863) 858-2577 phone number 0 0 users reported that they have successfully reached Thorpe Heating & Cooling by calling +1 (863) 858-2577 phone number Click down if you have UNsuccessfully reached Thorpe Heating & Cooling by calling +1 (863) 858-2577 phone number 0 0 users reported that they have UNsuccessfully reached Thorpe Heating & Cooling by calling +1 (863) 858-2577 phone number
-
Thorpe Heating & Cooling emailscustomerservice@thorpeac.com79%Confidence score: 79%Supportoncall@thorpeac.com75%Confidence score: 75%
-
Thorpe Heating & Cooling address8402 US Highway 98 N, Lakeland, Florida, 33809-1008, United States
-
Thorpe Heating & Cooling social media
Carolina Ductmasters
2 reviews
ColumbiaHVAC.net
1 review
Myers Comfort Specialists
11 reviews
Advanpro Furnace & Duct Cleaning
1 review
Divine
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!