Thorntons review: service

I've been having problems with the Female manager at this location.
She refuses to help solve problems and is very rude to customers!
She needs to be demoted, since she is not capable of handling problems!
My only other option is to take my business elsewhere, like WAWA across
the street... is that what you want?

My name is Jim Weger and I would love to have my issues addressed!
This is my 3rd attempt for a resolution to this your manager's RUDENESS
to customers..
Please have your Corporate Vice President call regarding this at [protected].
No one else has!