The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Thomasville Nocturne dining setthomasville after the sale

Some retailers are out of touch and provide poor customer service, especially to working families. Take Thomasville for example. I bought the Nocturne dining set and the screws on chairs come out too easily. One guest sat and broke a chair within a year and now I cannot even buy the same chair. Service repairman is the only one in Manhattan and has not even called in two weeks. Very disappointing.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.