TheClymb’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of outdoor enthusiasts are dissatisfied with gear and apparel.
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Disappointing Durability: My Experience with TheClymb Shoes
I recently bought a pair of shoes from TheClymb and wore them for only two weeks before the toe started to separate. It's a bummer because now I have to go through the hassle of sending them back and picking out another pair from their website. I was really looking forward to wearing these shoes for a while, but it seems like they just weren't made to last. Hopefully, the next pair I choose will hold up better.
Disappointed with TheClymb's Shipping Method: UPS SurePost
So, I recently made a purchase on TheClymb website and let me tell you, the prices were pretty good. However, I was not too thrilled with the shipping method they used. They shipped my package through something called UPS SurePost, which I have never heard of before. Let me tell you, it was a nightmare trying to track my package. I had no idea where it was or when it was going to arrive, and even UPS seemed to be clueless.
I mean, I understand that companies want to save money on shipping costs, but this was just ridiculous. I would much rather pay a little extra for shipping and have the peace of mind knowing that my package will arrive on time and in good condition.
Overall, I was pretty disappointed with my experience with TheClymb. I don't think I will be making any more purchases from them in the future if they continue to use this shipping method. It's just not worth the hassle and stress.
TheClymb's Poor Customer Service: Three Months and Still No In-Store Credit
So, I bought a couple of shoes from TheClymb back in August. Unfortunately, they didn't fit me well, so I decided to return them. I opted for the "In Store Credit" option, as they were going to charge me $8 for a refund. However, it's been three months now, and I still haven't received my credit. I've been trying to reach out to them via email, but they're not responding. It's frustrating because I was looking forward to using that credit to buy something else from their website.
Honestly, I wouldn't recommend doing business with TheClymb. Their customer service is terrible, and they don't seem to care about their customers. It's disappointing because they have some great products on their website, but the lack of communication and follow-through is a major turn-off. I hope they can improve their services in the future, but until then, I'll be taking my business elsewhere.
Is TheClymb Legit?
TheClymb earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of TheClymb's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Theclymb.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
TheClymb as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up TheClymb and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Theclymb.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- TheClymb protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We found that TheClymb website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
- We conducted a search on social media and found several negative reviews related to TheClymb. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Poor Customer Service and Delayed Refund from TheClymb
So, I ordered something from TheClymb and they sent me the wrong thing. I sent it back to them and they got it, but it's been over a month and I still haven't gotten my refund. I've tried calling and emailing them, but they won't respond. It's really frustrating and I wouldn't recommend using them. It's like they don't care about their customers at all. I hope they get their act together soon because this is unacceptable.
TheClymb's Lack of Communication and Payment Issues Ruin Adventure Trip
So, I gotta say, I'm pretty disappointed with TheClymb. I was super stoked to go on this adventure trip I bought from them, but now it's looking like it might not even happen. Apparently, they haven't paid the tour operator yet, and my trip is supposed to leave in just two weeks! What the heck, man?
I've been trying to get in touch with them, but their phones just go straight to voicemail. And I've sent them a bunch of emails, but so far, no response. It's like they're just ignoring me.
Honestly, I'm not sure what to do at this point. I don't really have the money to pay for everything myself, but I don't want to miss out on this trip either. It's a real bummer, you know?
I mean, I get that things can go wrong sometimes. But it seems like TheClymb is really dropping the ball here. I just wish they would communicate with me and let me know what's going on. Is that too much to ask?
Overview of TheClymb complaint handling





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